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What is Human Resource Management (HRM). Activities involved in acquiring, maintaining, and developing the human resources of an organizationAlso called:Personnel managementStaffingRepresents one of the organization's largest investments. Human Resource Planning (HRP). Getting the right number o
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1. Human Resource Management
2. What is Human Resource Management (HRM) Activities involved in acquiring, maintaining, and developing the human resources of an organization
Also called:
Personnel management
Staffing
Represents one of the organization’s largest investments
3. Human Resource Planning (HRP) Getting the right number of qualified people into the right job at the right time
Effective HRP:
Reduces turnover
Increases long-term success
Short-range Plans: 0-2 years
Intermediate Range: 2-5 years
Long-range Plans: 5 years or more
4. Forecasting HR Needs Judgmental Methods
Mathematical Models
Benchmarking
Thoroughly examining internal practices & procedures and measuring them against the ways other successful organizations operate
Skills Inventory
Management Inventory
5. Job Analysis Job Analysis
Process of determining & reporting pertinent information about jobs
Cornerstone of all HR functions
Job Design
Process of structuring work & designating the specific work activities of an individual or group
6. Products of Job Analysis Job Description
Written synopsis of the nature & requirements of the job
Explains:
What the job is called
What is to be done
Where it is to be done
How it is to be done
Concentrates on the duties, responsibilities, & general working conditions
7. Products of Job Analysis Job Specification
A list of the knowledge, skills, abilities, and other characteristics (KASOCs) an individual must have to perform a particular job
Knowledge: Refers to factual or procedural information necessary for successfully performing a task
Ability: Refers to a more general enduring capability an individual possesses
Skill: Capability of performing a task well
Other Characteristics: Personality factors (attitudes), aptitudes, physical or mental traits needed to perform a job
8. Recruiting All activities involved in seeking & attracting a pool of qualified candidates from which selection can occur
External Recruiting
Internal Recruiting
9. External Recruiting Advantages:
Larger talent pool
New perspectives
Hiring v. training
Disadvantages:
Attracting, contacting, & evaluating potential employees
Adjustment & orientation period
Internal morale
10. Internal Recruiting Advantages:
Known strengths & weaknesses
Available performance evaluations & skills inventories
Accurate data
Knowledge about the organization
Employee morale
Maximizes return on investment
Disadvantages:
The Peter Principle: Successful people are promoted until they reach their level of incompetence
Infighting for promotions
Inbreeding of ideas
Stifling of innovation
11. Seven Criteria of EEO Laws Civil Rights Act of 1964 prohibited discrimination on basis of:
Race
Color
Religion
Sex
National Origin
Age Discrimination in Employment Act (ADEA) (1967/1986) prohibited discrimination on basis of:
Age
Americans with Disabilities Act (ADA) of 1990 prohibited discrimination on basis of:
Disabilities
12. The Selection Process Seven Step Process:
Application Form
Preliminary Interview
Employment Testing
Diagnostic Interview
Reference Checking
Physical Examination
Final Decision
13. Orientation Introduction of new employees to the organization, their work units, & their jobs
Organizational Orientation
General Orientation
Presents topics of relevance & interest to all employees
Departmental & Job Orientation
Specific Orientation
Describes topics that are unique to the new employee’s specific department & job
14. Compensation & Benefits Compensation
Base wages & salaries
Commission Plan
Incentive Pay
Gain Sharing
Merit Pay
Profit Sharing
Stock Options
Benefits
15. Performance Appraisal Process of:
Determining & communicating performance on the job
Establishing a plan of improvement
Enhancing employee effort
Making administrative decisions related to:
Promotions
Firings
Layoffs
Merit Pay Increases
Validation of selection procedures
Human Resource Planning
16. Performance Appraisal Methods Management By Objectives (MBO)
Primary Purpose: To clarify the roles employees are expected to play in reaching the organization’s goals
Five steps:
Program endorsed by top management
Preliminary goals established by management
Goals established between manager & subordinate, and required resources determined
Process reviewed, goals modified
Results evaluated