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Seminar on Enhancing Corporate Ethics in the Manufacturing Industry

Seminar on Enhancing Corporate Ethics in the Manufacturing Industry. Title : Management of Integrity And Ethics in Business Date : 26th June 2014 Venue : Hotel Vistana , Penang Speaker : Jaswant Singh Executive Director, Investment Ecosystem MIDA.

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Seminar on Enhancing Corporate Ethics in the Manufacturing Industry

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  1. Seminar on Enhancing Corporate Ethics in the Manufacturing Industry Title : Management of Integrity And Ethics in Business Date : 26th June 2014 Venue : Hotel Vistana, Penang Speaker : Jaswant Singh Executive Director,Investment Ecosystem MIDA

  2. TABLE OF CONTENTS ABOUT MIDA MIDA’S JOURNEY IN THE ECONOMIC DEVELOPMENT WHAT ARE OUR FUNCTIONS VISION & MISSION CORE VALUES ON DOING BUSINESS WHY INTEGRITY/ETHICS IS IMPORTANT IN BUSINESS CONCEPT OF ETHICAL SERVICE REGULATIONS, CULTURE & PRACTICES GENERAL BUSINESS INITIATIVES ON INTEGRITY MIDA INITIATIVES ON INTEGRITY BUSINESS/GOVERNMENT STAKEHOLDERS ENGAGEMENT- JOINT RESPONSIBILITY 2

  3. ABOUT MIDA 3

  4. MIDA’S JOURNEY IN THE ECONOMIC DEVELOPMENT Innovation, ETP & High Income 2010 Technology Intensive Export-Oriented & Labour-Intensive Economic Corridors & Services Resource-Based & Heavy Industries Import Substitution

  5. WHAT ARE OUR FUNCTIONS….. • Foreign Direct Investment (FDI) • Domestic Investment (DI) • Business matching • Manufacturing & Services Promotion • Manufacturing licenses (ML) • Tax incentives (ITA/PS) • Expatriate posts • Duty exemption (JPC 1,JPC2,JPC3) • OHQ, RDC, IPC and R&D status Evaluation • Industrial development • Formulation and recommend strategies, programmes, initiatives and policies Planning • Handholding / Facilitate / Coordination • Advisory Services Follow-up / Monitoring 5

  6. MIDA’S VISION & MISSION • To Achieve : • Best partner to investors • Economic Transformation • Developed Nation Status by 2020 • Integrity and professionalism

  7. CORE VALUES ON DOING BUSINESS MIDA FOLLOWS …NATIONAL INTEGRITY PLAN • Knowledgeable • Creative • Innovative • Integrity • Neutral • Intellectual • Trustworthy • Accountable • Impartial • Trustworthy • Responsible • Sincere • Dedicated • Discipline • Teamwork • Clean • Diligent • Moderate BASIC PERSONAL VALUES PROFESSIONAL VALUES CORE VALUES CUSTOMER-CENTRIC VALUES LEADERSHIP VALUES • Good ethics & moral • Patient & Tolerant • Polite • Friendly • Fair • Brave • Consensus 7

  8. WHY INTEGRITY/ETHICS IS IMPORTANT IN BUSINESS To develop dynamic and progressive talent To instill shared vision & mission among staff and align them with the national agenda To develop fair and prosperous staff with high moral To serve all stakeholders selflessly 8

  9. CONCEPT OF ETHICAL SERVICE Striving to improve service quality Honouring responsibility To expedite national Development and goals Delivering service cordially and with goodwill Eliminating selfishness Accountability

  10. ISO 9001:2008 – Standard Procedure • Peraturan-PeraturanPegawai (Kelakuan & Tatatertib) Seksyen D, 1993 REGULATIONS, CULTURE & PRACTICES • Signing “Akujanji” • -Code of Conduct • Gift Policy • Internal Audit • Quality Control Practices • Concerns System • (Discipline/ • punctuality • Client Charter • Training On Ethics

  11. GENERAL BUSINESS INITIATIVES ON INTEGRITY • EFFECTIVE AND EFFICIENT BUSINESS • Code of Conduct • Using IT for punctuality • Continuous Training • Motivation Talks • Innovation Day • Integrity Pact Procedures in Procurement

  12. MIDA INITIATIVES ON INTEGRITY • WORK ETHICS • Transparent decision making process • – MoF, IRB, EPU, BNM and MITI are represented • Friendly Ecosystem / Business Friendly with integrity • Malaysia Incorporated – Corporate practices in the public Sector • Leadership by Example/Experience Sharing Sessions on Best Practices • Diligence, Hardworking, Continuous Improvement • Coaching / Mentoring

  13. MIDA INITIATIVES ON INTEGRITY • Client Charter with improvement • SOPs – to process applications • MS ISO • TOTAL QUALITY MANAGEMENT • CLIENT CHARTER • Timelines have been shortened • Online applications are increasing • Enhanced SOPs

  14. MIDA’S INITIATIVES ON INTEGRITY • ENHANCEMENT TO THE DELIVERY SYSTEM • One Stop Centre • Business Information Centre (BIC) • Customer Service Centre • Faster approval • Ease of doing business • Online Applications • are increasing • Assigning Account Manager / Specific Project Officer

  15. BUSINESS/GOVERNMENT STAKEHOLDERS ENGAGEMENT – JOINT RESPONSIBILITY Values and Ethics are needed for any business engagement MINISTRIES AGENCIES ASSOCIATIONS CHAMBERS OF COMMERCE INDUSTRY PLAYERS To Achieve Country’s Vision

  16. NA -2014

  17. MIDA’s STAKEHOLDERS – GOVERNMENT

  18. MIDA’s STAKEHOLDERS – AGENCIES

  19. MIDA’s STAKEHOLDERS – CHAMBERS OF COMMERCE

  20. MIDA’s STAKEHOLDERS – ASSOCIATIONS

  21. Training On Ethics – Staff

  22. Training On Ethics – Staff

  23. AKU JANJI

  24. GIFT POLICY

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