Interacting with Parents & Supporters

1. Interacting with Parents & Supporters Katie McGuire, Ashley Jones, & Meagan Smith

2. Representatives • Professional Demeanor • Accurate, appropriate, and helpful information

3. Who are Supporters? Supporters: Parents, aunts, uncles, cousins, siblings, grandparents, & more!

4. Where will I interact with Supporters? • Soar/WOW Check In • Soar Sessions • Open House • On the phone • Move-in • Week of Welcome • Anytime around campus • Anywhere around SLO

5. Suggestions • Utilize other Supporters • Use personal experience • Reference/highlight campus & community resources • Always stay formal when talking to a Supporter • Don’t guess • Refrain from saying what is “right”

6. POLY-tically Correct Speech

7. Reacting to POLY-tically Incorrect Speech • Set the example • Be indirect • Avoid becoming frustrated • Do not reprimand

8. Types of Questions OBJECTIVE SUBJECTIVE Based on or influenced by personal feelings, tastes, or opinions. Not influenced by personal feelings or opinions in considering and representing facts.

9. C.A.R.E. • Consider • Gauge what the Supporter is asking • Analyze • Break the question down into smaller parts • Identify the underlying question

10. C.A.R.E. • Reflect • Reflect on your own personal experiences • Explain • Answer their underlying question • Share an appropriate but honest response

11. C.A.R.E. Consider Analyze Reflect Explain

12. Activity • We will present three different scenarios • Discuss with your neighbor • Use the C.A.R.E. process

13. Situation One Is there a wide range of clubs/activities for my student to participate in? Consider – Analyze – Reflect –Explain

14. Situation One: Underlying Question Will my student fit in? Consider – Analyze – Reflect –Explain

15. Situation Two Should my student get a job? Consider – Analyze – Reflect –Explain

16. Situation Two: Underlying Question • Will my student have time for a job? • Does my student need extra spending money? • Should I encourage my student to get a job? Consider – Analyze – Reflect –Explain

17. Situation Three Do you party? Consider – Analyze – Reflect –Explain

18. Situation Three: Underlying Question • Will my student encounter pressures? • Will my student be safe? Consider – Analyze – Reflect –Explain

19. When Interacting… • Use personal experiences • Don’t guess • Share different perspectives • Refer to our programming • C.A.R.E. Consider – Analyze – Reflect –Explain

20. Thank you!