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MONITORING OF THE RESULTS OF THE STUDY PROGRAMMES. Mariela L. Álvarez López, Ángel Grediaga Olivo, Sergi Gallego Rico * *Course Coordinator Degree In Sound And Image In Telecommunication Engineering University of Alicante. Outline. Boundary conditions: Framework, procedure, etc.
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MONITORING OF THE RESULTS OF THE STUDY PROGRAMMES Mariela L. Álvarez López, Ángel Grediaga Olivo, Sergi Gallego Rico* *Course Coordinator Degree In Sound And Image In Telecommunication Engineering University of Alicante
Outline • Boundary conditions: Framework, procedure, etc. • Monitoring the degree: Goals • AVAP monitoring • SGIC (Internal Quality Assurance System) • Web implementation • References 2
Outline • Boundary conditions: Framework, procedure, etc. • Monitoring the degree: Goals • AVAP monitoring • SGIC (Internal Quality Assurance System) • Web implementation • References 3
Legal Framework RD 1393/2007 (modif. RD 861/2010), art. 27.2: "Once initiated the implementation of programs related to the official degrees of the University Register, and RUCT degrees, ANECA or assessment bodies that the autonomous communities determine, the project monitoring will be carried out by the University Council. " "To this end, the ANECA and corresponding assessment bodies, in collaboration with the Ministry of Education and the corresponding Autonomous Communities jointly develop a protocol that will include defining minimum common core criteria and indicators for monitoring procedure curricula. " 4
Legal Framework • Appendix I sets out how the report should be requested for the verification of Official Degrees: • Degree description • Justification • Objectives • Application for students admission • Planning training • Academic staff • Resources and services • Expected results • Quality assurance system • Implementation Schedule RD 1393/2007(modif. RD 861/2010) : 5
Sistema de Garantía Interna de Calidad View of the process Verification Tracking AVAP PROTOCOL Implantation DEGREES Curriculum Development Acreditation Quality Assurance System Quality Assurance System continuous improvement 6
AUDIT Review tells us what to do tells us how to do it Quality Manual Procedures Manual Other documents (DOCENTIA, POI, PEUA, etc.) Records
AUDIT Review CONTENTS OF A QUALITY MANUAL STRATEGIC PROCESSES: PE 8
AUDIT KEY PROCESSES : PC SUPPORT PROCESSES : PA MEASUREMENT PROCESSES : PM 9
AVAP Monitoring The procedure provided for monitoring quality in the Valencian Community universities was published in December 2010 10
Outline • Boundary conditions: Framework, procedure, etc. • Monitoring the degree: Goals • AVAP monitoring • SGIC (Internal Quality Assurance System) • Web implementation • References 11
Goals • Monitoring the degree • AVAP Monitoring • Aspects of internal monitoring by the faculty or school • SIGC-PROCESSES 12
Outline • Boundary conditions: Framework, procedure, etc. • Monitoring the degree: Goals • AVAP monitoring • SGIC (Internal Quality Assurance System) • Web implementation • References 13
AVAP Monitoring Information for the society and future students Aspects to evaluate Criterion 1 • Description of the title, general and specific skills. • Training schedule. • If present, specify the profession of the degree (only in the case of a degree linked to a regulated profession) • Regulations for permanency. • Rules of recognition and credit transfer. • Admission Profile (access and admission requirements for the degree, special entrance tests) • Pre-registration information (documents to be submitted, deadlines, etc.) • ANECA verification report and AVAP report and recommendations. Criterion 2 Criterion 3 F03-PC05 F04-PC05 Criterion 4 Criterion 5 Criterion 6
AVAP Monitoring Information on the development and operation of title Aspects to evaluate Criterion 1 • Availability and adequacy of the guidelines • Scheduling of teaching including the structure of the curriculum, schedules, classrooms. • List of staff teaching subjects / courses indicating the teaching category. • Form in which takes place the end of the old plan and the implementation of adaptive courses. • External information practices and the end of work studies • Student mobility (mobility organization by title, centers, exchange programs) • Commitments to obtain title competence (qualification procedure in order to assess the progress and results of student learning). Criterion 2 Criterion 3 F03-PC05 F04-PC05 Criterion 4 Criterion 5 Criterion 6
AVAP Monitoring Criterion 1 Upgrades / modifications of the curriculum Aspects to evaluate Criterion 2 • The amendments are based on objective and previously analyzed information by the management bodies of the title. • The substantial changes that have occurred have been reported to the University Council for assessment. • The information that changes as a result of the amendments to the title has been implemented in the corresponding website. Criterion 3 F03-PC05 F04-PC05 Criterion 4 Criterion 5 Criterion 6 16
AVAP Monitoring Criterion 1 Criterion 2 Criterion 3 F03-PC05 F04-PC05 Recommendations made in the external evaluation reports Criterion 4 Criterion 5 Aspects to evaluate • Actions that have been developed with the recommendations proposed in the Verification Report and where issued, if the AVAP. • Actions that follow the recommendations of the monitoring reports of AVAP. Criterion 6
AVAP Monitoring Internal Rating System of Quality Assurance Aspects to evaluate Criterion 1 • SIGC Development, in relation to the qualification monitored and report submitted to the program • Development of the mechanisms used to: • improving the quality of teaching and teachers. • internships and mobility programs. • measuring the labor market and the satisfaction of graduates. • measure the satisfaction of the various stakeholders involved in the title. • attention to suggestions and complaints. • Compliance with the criteria for termination of title. • Improvement actions developed from the analysis of the results. • Making decisions on curriculum development based on SGIC. Criterion 2 Criterion 3 F03-PC05 F04-PC05 Criterion 4 Criterion 5 Criterion 6 18
AVAP Monitoring Criterion 1 Criterion 2 Indicator evaluation Criterion 3 F03-PC05 F04-PC05 Aspects to evaluate Criterion 4 • Rate of Return of Title (CURSA) • Title Dropout rate (CURSA) • Efficiency rate of graduates (CURSA) • Graduation rate title (CURSA) • Enrollment ratio (AVAP) • Rate of supply and demand (AVAP) • PDI rate with a doctoral degree (AVAP) • Full time PDI Rate (AVAP) Criterion 5 Criterion 6 University Commission Monitoring and Regulation and Accreditation (CURSA) 19
Degree verification memory Claims / recommendations AVAP Performance reports Satisfaction reports Service satisfaction reports SGIC Interest groups satisfaction reports F01-PM01 F02-PM01 Indicators evaluation F01-PC05 F02-PC05 Recommendations External evaluations reports AVAP Criterion Monitoring Criterion 1: Information for the society and future students Criterion 2: Information on the development and operation of title Criterion 3: Upgrades/ modifications of the curriculum F03-PC05 F04-PC05 Criterion 4: Recommendations made in the external evaluation reports Criterion 5: Internal Rating System of Quality Assurance Criterion 6: Indicator evaluation Criteria AVAP tracking develop through the different procedures AUDIT 20
SGIC F01-PM01 F02-PM01 F01-PC05 F02-PC05 AVAP Monitoring Criterion 1: Information for the society and future students Criterion 2: Information on the development and operation of title Criterion 3: Upgrades/ modifications of the curriculum F03-PC05 F04-PC05 F01-PM01. SGIC monitoring report F02-PM01. SGIC results report Criterion 4: Recommendations made in the external evaluation reports F03-PC05. Monitoring report F04-PC05. Monitoring and improving qualifications report Criterion 5: Internal Rating System of Quality Assurance F01-PC05. SGIC checklist F02-PC05. Checklist internal monitoring of degrees Criterion 6: Indicator evaluation 21 SGIC(Internal Quality Assurance System)
AVAP Monitoring • STRUCTURE OF PROCEDURE: • Universities elaborate an annual reporttracking each new title implanted. • AVAP constitutes evaluation committees (integrated by renowned academics, EHEA experts and university students) to analyze the reports and other public information. • AVAP issues individual reports (biennial) to be sent to the universities. • Universities, if necessary, claim for interim reports. • AVAP issues final reportstracking each title to be sent to the universities, Ministry and University Council. • AVAP will publish a global reportof the total qualifications tracking and universities of the Valencian Community • AVAP new Title accreditation (or not) every 6, and 4 years for the Masters. 22
Outline • Boundary conditions: Framework, procedure, etc. • Monitoring the degree: Goals • AVAP monitoring • SGIC (Internal Quality Assurance System) • Web implementation • References 23
Monitoring • Set the framework for quality of the centers, whose composition and functions are set out in Chapter 3 of SGIC: • Center Management Team • Faculty or School Board • Quality Commission • Quality Coordinator • Improvement Groups • Qualification Commission(Document support for application verification degrees in UA) 24
Degree coordinator Degree coordinator Degree coordinator Degree coordinator support support support support Quality Center Coordinator Course coordinators Course coordinators Course coordinators Course coordinators Teachers coordinators Teachers coordinators Teachers coordinators Teachers coordinators Teachers Teachers Teachers Teachers Students Students Students Students SGIC(Internal Quality Assurance System) They set different tasks related to monitoring, distributed among the different groups. The interaction between groups can be the quality assurance system. Faculty or school board 25
Degree coordinator Degree coordinator Degree coordinator Degree coordinator support support support support Quality Center Coordinator Course coordinators Course coordinators Course coordinators Course coordinators Teachers coordinators Teachers coordinators Teachers coordinators Teachers coordinators Teachers Teachers Teachers Teachers Students Students Students Students SGIC(Internal Quality Assurance System) Degree coordinator, with the support of Quality Center Coordinator updated information is available on the website in beginning and during the academic year, and systematic tracks development of each training program as system procedures internal quality assurance, related in Memory verification of degrees, chapter 9. Faculty or school board 26
SGIC. at the end of each semester Teachers coordinators • Detailed guide of the subjects • Monitoring records of the subjects Course coordinators • Monitoring records of the course and records of the matter (in the same and different course) • The information that changes as a result of the amendments to the title has been implemented in the corresponding website. • Availability and adequacy of the guidelines 27
SGIC. at the end of each semester Degree coordinator • Analysis of academic results (for all subjects and course) (PC012) • Review, analysis and continuous improvement of the SGIC (F01-PM01,F02-PM01) • SGIC checklist(F01-PC05) • Satisfaction of stakeholders (PA03) • Review and improvement of qualifications(PC05) PC05. Review and improvement of qualifications PC012. Analysis of academic results PA03. Satisfaction of stakeholders (opinion polls) F01-PM01,F02-PM01 (feedback). Made by Center Management Team • The documents are approved in: • Degree Commission • Quality center commission • School Commission Feedback system Improvement programs 28
SGIC. at the end of each course Degree coordinator • Checklist internal monitoring of degrees(F02-PC05) • Monitoring report (F03-PC05) Feedback system Improvement programs • The documents are approved in: • Degree Commission • Quality center commission • School Commission • Vice President with responsibility for Quality in university • Governing Council • AVAP (established by monitoring protocol) 29
Outline • Boundary conditions: Framework, procedure, etc. • Monitoring the degree: Goals • AVAP monitoring • SGIC (Internal Quality Assurance System) • Web implementation • References 30
Outline • Boundary conditions: Framework, procedure, etc. • Monitoring the degree: Goals • AVAP monitoring • SGIC (Internal Quality Assurance System) • Web implementation • References 32
Materials / References • Design guides Internal Quality Assurance System. ANECA. • Monitoring protocol official university degrees. AVAP • AUDIT School Center of Alicante University 33
Thank you ! Sergi Gallego Rico Course Coordinator Degree In Sound And Image In Telecommunication Engineering University of Alicante