1 / 34

Use a Virtual Assistant to Increase Your Productivity

Use a Virtual Assistant to Increase Your Productivity. Aaron Armstrong. Aaron Armstrong. Nashville, TN. Please complete an evaluation form found in the back of your program guide . Use a Virtual Assistant to Increase Your Productivity. 2013 Stats 209 Closings $51.3M Closed Volume

andie
Download Presentation

Use a Virtual Assistant to Increase Your Productivity

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Use a Virtual Assistant to Increase Your Productivity Aaron Armstrong

  2. Aaron Armstrong Nashville, TN Use a Virtual Assistant to Increase Your Productivity

  3. Please complete an evaluation formfound in the back of your program guide.Use a Virtual Assistant to Increase Your Productivity Use a Virtual Assistant to Increase Your Productivity

  4. 2013 Stats • 209 Closings • $51.3M Closed Volume • $1.475M GCI Use a Virtual Assistant to Increase Your Productivity

  5. Key Points • Why consider going virtual? • What can a virtual assistant do for you? • Identify your virtual assistant needs. • Tips for hiring and training your VA. • Bonus material • Q & A Use a Virtual Assistant to Increase Your Productivity

  6. Why Go Virtual? “When I was growing up, my parents told me, ‘Finish your dinner. People in China and India are starving.’ I tell my daughters, ‘Finish your homework. People in China and India are starving for your job.’” - Thomas Friedman Use a Virtual Assistant to Increase Your Productivity

  7. Cost Comparison: In-House vs. Virtual Assistant $29.23 $5-10 U.S. Average Employee cost per hour Virtual Assistant cost per hour Note: This does not include occupancy, computer, software, phone system, supplies etc. For the cost of just one full time in-house employee, you can have 3-4 virtual assistants. *U.S. Employee compensation information from the Bureau of Labor and Statistics Use a Virtual Assistant to Increase Your Productivity

  8. Source: http://www.npr.org/ Use a Virtual Assistant to Increase Your Productivity

  9. Q: What can a virtual assistant do for you? A: Anything that does not require them to physically be in your area! Use a Virtual Assistant to Increase Your Productivity

  10. Q: What should a virtual assistant do? A: Anything that allows your team members more time to focus on their ONE Thing without sacrificing client satisfaction! Use a Virtual Assistant to Increase Your Productivity

  11. Most Common Roles Filled by VAs 7.8% 9.8% 11.8% 74.5% 31.4% *Results based on study performed by MyOutDesk current clients utilizing VAs 56.9% Use a Virtual Assistant to Increase Your Productivity

  12. Other Common Tasks to Outsource • Bookkeeping • Graphic design • Video editing • Travel planning • Project research Use a Virtual Assistant to Increase Your Productivity

  13. Not so Common Tasks to Outsource • Music lessons • Have your own cartoon character created • Send a special birthday message recorded by a strange man dancing in spandex • Have a personalized rap song recorded Use a Virtual Assistant to Increase Your Productivity

  14. Identify Your Virtual Assistant Needs • Full time • Part time • Short term, hourly • Flat rate, per project Use a Virtual Assistant to Increase Your Productivity

  15. What Our Full Time VAs Do • Transaction coordination • Sales support/ inside sales • Short sale processing • Client support • Email filtering Use a Virtual Assistant to Increase Your Productivity

  16. What We Outsource on a Per Project Basis • Graphic design • Web design • Creation of editable forms • Blogging/ Social media • Business analytics Use a Virtual Assistant to Increase Your Productivity

  17. Sample Postcard Use a Virtual Assistant to Increase Your Productivity

  18. Use a Virtual Assistant to Increase Your Productivity

  19. Why Use a VA for Inside Sales • Increase call consistency • Increase outbound dials and conversation time • filter and prequalify Inquiries • Set appointments for leads that are ready to meet Use a Virtual Assistant to Increase Your Productivity

  20. Keep Agents Focused on Their 20% Use a Virtual Assistant to Increase Your Productivity

  21. Lead Follow-up Statistics • 48% of salespeople never follow up with a prospect • 25% of salespeople make a second contact and then stop • 12% of salespeople only make three contacts • Only 10% of salespeople make more than three contacts Use a Virtual Assistant to Increase Your Productivity

  22. Lead Follow-up Statistics (cont’d) • 2% of sales are made on the first contact • 3% of sales are made on the second contact • 5% of sales are made on the third contact • 10% of sales are made on the fourth contact • 80% of sales are made on the fifth to twelfth contact Use a Virtual Assistant to Increase Your Productivity

  23. Sources to Find a Virtual Assistant Use a Virtual Assistant to Increase Your Productivity

  24. Virtual Assistant Hiring Tips • Plan and define your needs • Create a thorough and clear job description • Interview candidates (RSTLM) • Check references • Be slow to hire and quick to fire Use a Virtual Assistant to Increase Your Productivity

  25. Tools for an Effective VA Make sure your VA has the tools to be successful Use a Virtual Assistant to Increase Your Productivity

  26. Only A Proud Few 26,160 6,031 1,523 782 526 *My OutDesk Statistics Last 12 Months Use a Virtual Assistant to Increase Your Productivity

  27. Virtual Assistant Training Tips • Have a detailed training plan and stick to it • Clearly define VA’s critical path dials • Role-play • Screen share • Have VA record their calls and log their activities • Create a safe environment for questions • Make them feel like an integral part of your team • Create opportunities for growth and personal development Use a Virtual Assistant to Increase Your Productivity

  28. Communicating from Across the Globe Use a Virtual Assistant to Increase Your Productivity

  29. A Real World Example “Okay Aaron, I think you’re a nice guy, can you really show me how this VA thing works?” Use a Virtual Assistant to Increase Your Productivity

  30. “It has been said that arguing against globalization is like arguing against the laws of gravity.” - Kofi Annan Use a Virtual Assistant to Increase Your Productivity

  31. Bonus Material! www.facebook.com/ArmstrongRealEstateGroup Receive a free, and seriously powerful, business tracker. Use a Virtual Assistant to Increase Your Productivity

  32. Q & A Use a Virtual Assistant to Increase Your Productivity

  33. Thank You! Please complete an evaluation form found in the back of your program guide. To download a free copy of this presentation, GO TO: www.familyreunion.kw.com/downloads

More Related