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If you want more sales, happier customers, more engaged employees, and better brand awareness, you need to start creating a Culture of Content. It's the first step to creating a brand voice that stands out in a crowded marketplace.
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How to Create a Culture of Content in Your Business Andrea Goulet Ford Founder, BrandVox™ @andreagoulet #cultureofcontent
Want More… Word of Mouth Marketing? Happy Investors? Sales Referrals? Effective Teams? Loyal Customers? Engaged Employees? Sales Conversions? @andreagoulet #cultureofcontent Brand Awareness?
It starts when you build a Culture of Content. @andreagoulet #cultureofcontent
What is a Culture of Content? Culture: a shared set of beliefs and behaviors. Content: any piece of printed, digital, or verbal communication that is created with a purpose. @andreagoulet #cultureofcontent
Foundations are Important Content Foundation @andreagoulet #cultureofcontent
Your Content Foundation: Organization Audience Product/Service 1. Mission Statement 5. Segmentation 10. Features 2. Vision Statement 6. Characteristics 11. Benefits 3. Core Values 7. Archetypes 12. Pitch 4. Personality Traits 8. Personas 9. Ideal Customer @andreagoulet #cultureofcontent
Step 1: Mission Statements Write your rallying cry!
Step 2: Vision Statements Describe what the world looks like once your mission is achieved.
Step 3: Core Values Define your rules of engagement.
Step 4: Personality Traits What makes you different?
Step 5: Audience Segmentation Define your broad groups.
Step 6: Audience Characteristics What makes them quirky?
Step 7: Archetypes Save time by story-hacking. ? 12 Major Archetypes: Caregiver Citizen Creator Explorer Hero Innocent Jester Lover Magician Rebel Sage Sovereign Suggested Reading: Archetypes in Branding by Margaret Hartwell and Joshua Chen
Step 8: Personas Create a paragraph description.
Step 9: Ideal Customer Pick a real life, living, breathing, alive human being to represent each segment.
Step 10: Product Features List all the data, specs, and descriptions you can think of.
Step 11: Benefits For every feature, answer this question: ? “Why does this matter to my ideal customer?”
Step 12: Pitch Write a 15-30 second speech that generates intrigue.
Define Your Tone Scenarios Voice: who you are. This rarely changes. Tone: your adapted voice that is situationally appropriate. Suggested Reading: VoiceAndTone.com by MailChimp
Enjoyed This? Stay in Touch! Culture of Content: How to Win in Business Through Prose, People, and Process ? by Andrea Goulet Ford ? Sign up for updates at cultureofcontent.com Follow along at @Content_Culture