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MEDIATION: A TOOL FOR RESOLUTION AND REVENUE

MEDIATION: A TOOL FOR RESOLUTION AND REVENUE. Christine A. Derdarian, J.D. Disputes in State Government. Filing litigation on behalf of state agencies Defending state agencies against litigation Frame of reference always win/loss Litigation perpetuates win/loss mentality

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MEDIATION: A TOOL FOR RESOLUTION AND REVENUE

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  1. MEDIATION: A TOOL FOR RESOLUTION AND REVENUE Christine A. Derdarian, J.D.

  2. Disputes in State Government • Filing litigation on behalf of state agencies • Defending state agencies against litigation • Frame of reference always win/loss • Litigation perpetuates win/loss mentality • Winning cases sometimes costs more • Concerns of state agencies -Ballooning workloads -Less staff -Smaller budgets

  3. Mediation-The Advantages • Confidential, private, voluntary process used to resolve disputes • Parties retain control • Full opportunity to express concerns • Higher level of compliance • Each party is required to listen to the other • Faster and less expensive than litigation • Reduces effects of power differentials and advocates’ skills

  4. Mediation-The Disadvantages • No precedents created • No guarantee of resolution

  5. Who Benefits From Mediation • The Courts • Government Agencies • Companies • Professionals/Clients • Individuals • Families • Employers/Employees • Everyone

  6. Mediation in Your Agency • Workload/loss of control • Mandate to collect property taxes • Revenue critical to the locale • Efficient government earns respect and compliance • Savings in money • Savings in time • Creates trust and cooperation • Eliminates need for administrative hearings • Brings in revenue • Replaces win/lose model with win/win model • Creates mutuality in problem solving • Recognized by many state jurisdictions and legal institutions

  7. Mediation Protocol • Decide upon a uniform system of mediation • Refine notice procedures to taxpayers indicating availability/requirement for mediation • Know factual and legal issues • Know your bottom line • Bring in outside mediator to ensure neutrality and control of mediation environment • Understand litigation is always an option • Have policy on press relations • Expect the unexpected

  8. Phases of Mediation-The Beginning • Decide seating arrangement • Introductions • Rules of engagement -Confidentiality/Signed Agreement -Neutrality of mediator -Informality of the process -Ground rules for conduct -Voluntary participation -Note taking -Full disclosure -Mediator is not a judge or trier of fact and law -Authority to enter an agreement -Caucas -Agreement as an enforceable contract

  9. Phases of Mediation-The Middle • Who’s on first • Information sharing • Framing the issues • Facilitating discussions • Caucas with parties separately

  10. Phases of Mediation-The End • Parties own the agreement • Keep language simple • Put it in writing • Make certain all points are covered

  11. What the Future Holds • Pending legislation • Implementation • New opportunity to streamline work • New opportunity to achieve compliance • New opportunity to bring in revenue

  12. Resources • Michigan State Bar-ADR Section • County mediation programs • County bar associations • Private mediators • Reference links

  13. Conclusions • Daunting challenges • Mediation is the wave of the future • Change in mindset is worth the effort

  14. The End

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