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Discount Stores (4) Broad. Assortment. Low price. Low margin. Discount. Low Service. Shallow ... Comparison between Discount, Specialty and Specialty Discount ...
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1. Chapter 13Retailing
2. Introduction An intermediary involved in selling goods and services to ultimate consumers (examples?)
3. STRATEGIC IMPLICATIONS: RETAIL MARKETING STRATEGY A retailer develops a marketing strategy based on the firm’s goals and strategic plans
Two fundamental steps:
Picking a target market: size and profit potential. POSITION.
Developing a retailing mix to satisfy the chosen target market
4Ps + Personnel & Presentation used to create a retail image
4. The Retailing Mix
5. Choosing the Merchandising Mix
6. Merchandising (Product) Strategy Category management: Retailing strategy which views each product category as an individual profit center.
Slotting Allowances: lump-sum payments by manufacturers for stocking new products.
Scrambled Merchandising: Combining dissimilar product lines to boost sales volume.
Growth of Store brands – Battle for shelf space
7. Presentation of the Retail Store - Atmosphere
8. Personnel and Customer Service
9. Price
10. Classification of Retail by
Ownership (independent, franchise chain)
Service level (Nordstrom vs. Wal-mart)
Assortment (CVS vs. Smith’s)
Price (Tiffany vs. jewelry kiosk)
11. Department Stores (1)
12. Specialty Stores (2)
13. Specialty Discount Stores (3) OR Category Killers
14. Discount Stores (4)
15. Off-Price Retailer (5) Less wide; but deep.
Less wide; but deep.
16. Supercenters (6)
17. Supermarkets Large, self-service retailer with grocery specialty
Self-scanning trend: what is your take?
Competition: fierce, 1% profit on many items
18. Warehouse Clubs Warehouse club / wholesale club (Sam’s, Costco)
No frills, members only (why?)
Bulk purchases: price competition, homogeneous shopping goods
19. Convenience Stores Convenience products
Often with gas stations
Convenience stores: fill-in your “regular” shopping
Competition (fast food also)
24/7 is more important
We pay for the convenience
20. Non-Store Retailing Vending: hi costs; hi prices (flat sales)
Vending is a $40 billion U.S. market
Cashless vending=wave of future
Direct Marketing (Mail, Catalog, Telemarketing)
E-tailing (TV shopping, online)
M-commerce: buy from mobile devices
(e.g., cell phones)
21. Comparison between Discount, Specialty and Specialty Discount
22. Comparison between Discount, Specialty and Specialty Discount
23. Wheel of Retailing Newer, low-price types of retailing arise to challenge older established “bigger” retailers.
24. Wheel of Retailing
25. eTailing and DTC eTail= electronic retail
DTC= Direct to consumer
Shrinking use of wholesalers? (bypassing wholesalers more and more)
eBay: hybrid etailer/online auction site
Even sells services online
(examples of services
on ebay?)
26. eTail More innovative e-tail sites
Printing online www.printresponsibly.com
Nike ID http://nikeid.nike.com
Zappos http://www.zappos.com
27. Future of re[E]tailing http://www.youtube.com/watch?v=jtiJaX6q1i0