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You should drain residual power and unplug the AC adaptor from the wall outlet. You have to disconnect the external peripherals which are connected to the system. Now you should remove the battery and press & hold the power button at least thirty seconds for draining a residual power from the system. Join Dell Support 1-833-324-2444 for more information, the support experts are always ready to help you. For more info: - http://dellsupportme.com
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Dell Support 1-855-431-6111 1-833-324-2444 http://dellsupportme.com
Dell Support If your Dell is not charging, then get Dell Support 1-833-324-2444 http://dellsupportme.com 1-833-324-2444