IT 206 UOP Tutorial Course/Uoptutorial

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2. IT 206 UOP Tutorial Course IT 206 Week 1 CheckPoint Formatting Issues IT 206 Week 1 DQ 1 and DQ 2 • Consolidate all the sections of the Currency Conversion development documentation: menu selection, requirements, design, and testing. • Incorporate any changes recommended by the instructor. • Microsoft® Word provides keyboard combinations that can increase a user’s efficiency. How can these shortcuts simplify the support process for Microsoft® Word? For those customers that solely use alternative methods of completing these tasks,

3. IT 206 UOP Tutorial Course IT 206 week 2 Assignment Microsoft Word Exercise IT 206 Week 2 CheckPoint Knowing Where You Placed Your Document • Assignment: MS Word Exercise – Due Day 7 • Part I • Complete the following tasks by using the Microsoft® Word document provided within Course Materials: • Change the document body to left alignment. • Correct any header and footer misspellings. • Set margins at 1 inch. • Wrap text around graphics. • CheckPoint: Knowing Where You Placed Your Document – Due Day 5 • Write a 200- to 300-word response that answers the following: Customers often save their Word documents to unknown folders within their computers. What are some ways to search for recent .doc files using Microsoft® Word? What recommendations would you provide a user to

4. IT 206 UOP Tutorial Course IT 206 Week 3 CheckPoint Simplifying Your Excel Usage IT 206 week 3 DQ 1 and DQ 2 • CheckPoint: Simplifying Your Excel® Usage – Due Day 5 • Write a 200- to 300-word response that answers the following: Based on the article by Lenning (2005), how is a macro utilized within Microsoft® Excel®? Name various business functions that require the use of a macro. What are possible limitations using macros within Microsoft® Excel® • Discussion Questions – Due Day 2 and 4 • What are some qualitative tools used to analyze data within Microsoft® Excel®? How do these tools assist users with their business decisions? Provide an example from a past or current work

5. IT 206 UOP Tutorial Course IT 206 Week 4 Assignment Microsoft Excel Exercise IT 206 Week 4 CheckPoint The Risk of Macros • Assignment: Excel® Exercise – Due Day 7 • Complete the following tasks by using the Microsoft® Excel® document provided in Course Materials: • Format appropriate cells for currency. • CheckPoint: The Risk of Macros – Due Day 5 • Write a 200- to 300-word response that answers the following question: Based on the article by Lenning (2005), what is a primary security risk that users should acknowledge when using

6. IT 206 UOP Tutorial Course IT 206 Week 5 CheckPoint Mail Merging IT 206 Week 5 DQ 1 and DQ 2 • CheckPoint: Mail Merging – Due Day 5 • Write a 200- to 300-word response that explains the following: The article from Product News Network (2007) introduces 4TOPS, a mail merger that can be embedded within Microsoft® Access®. What are some key attributes of this product and how may it help the operations of an • Identify common Microsoft® Access® database terms. How would you explain them to various Microsoft® Access® users with little database knowledge? How would the description of these terms vary depending on the experience level of the customer? How would you determine this experience level? Explain your answer.

7. IT 206 UOP Tutorial Course IT 206 Week 6 Assignment Microsoft Access Exercise IT 206 Week 6 CheckPointAnalyzing Data • Assignment: MS Access® Exercise – Due Day 7 • Complete the following tasks using Microsoft® Access®: • Create a database consisting of two tables. • Name both tables. • CheckPoint: Analyzing Data – Due Day 5 • Write a 200- to 300-word response that answers the following questions: Based on the article by Samuels and Wood (2007), what are the five basic steps required for analyzing data using

8. IT 206 UOP Tutorial Course IT 206 Week 7 CheckPoint Other Uses for PowerPoint IT 206 Week 7 DQ 1 and DQ 2 • CheckPoint: Other Uses for PowerPoint® - Due Day 5 • Write a 200- to 300-word response that answers the following questions: In his article from Computer Act!ve, Stevenson (2008) introduces an alternative use for Microsoft® PowerPoint®. • Discussion Questions – Due Day 2 and 4 • Microsoft® PowerPoint® is evolving graphically. How might this change the complexity of a presentation? Do you think Microsoft®’s plug-ins enhance the effectiveness of its product? Why or why not?

9. IT 206 UOP Tutorial Course IT 206 Week 8 Assignment Microsoft PowerPoint Exercise IT 206 Week 8 CheckPoint Pitfalls to a Presentation • Assignment: MS PowerPoint Exercise – Due Day 7 • Complete the following tasks using Microsoft® PowerPoint®: • Create a Microsoft® PowerPoint® presentation with at least six slides. • Make the topic of the presentation on how a support desk can communicate effectively with customers. • Create a master slide with a logo, footer, and font. • . • CheckPoint: Pitfalls to a Presentation – Due Day 5 • Write a 200- to 300-word response that explains the following: Based on the article by Fontana (2008), what is the motivation for the pptPlex prototype Microsoft® is trying to implement in

10. IT 206 UOP Tutorial Course IT 206 Week 9 capstone DQ IT 206 Week 9 Final Project Common Microsoft Office Errors • Capstone Discussion Question – Due Day 3 • Create a draft of an application support checklist for Outlook®. You should first identify and diagnose five frequent errors in Outlook®. Each error must then offer possible diagnosing strategies and troubleshooting tactics. Provide an alternative support approach for each error for customers who might be at a lower skill level. • Final Project: Common MS Office Errors – Due Day 7 • Create an application support checklist for each Microsoft® Office application (Microsoft® Word, Microsoft® Excel®, Microsoft® Access®, Microsoft® PowerPoint®, and Microsoft® Outlook®) using the information accumulated from your individual assignments from Weeks

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