60 likes | 129 Views
Experience with qualitative methods. Using Cooper’s Personas in System Development. Overall process. TASK. Interviews. Personas. Scenarios. System requirements. Personas. Describe stereotypical users Users are defined by goals
E N D
Experience with qualitative methods Using Cooper’s Personas in System Development
Overall process TASK Interviews Personas Scenarios System requirements Kristian Sandahl
Personas • Describe stereotypical users • Users are defined by goals • Details added for creating a credible and representative person • There should be a primary persona • In essence: A technique for protocol analysis Idea from Alan Cooper: The inmates are running the asylum, SAMS 1999. Kristian Sandahl
Scenarios • Describe the overall workflow • Convey contextual information • Convey ideas, attitudes and facts not covered in the personas • A play in different acts Kristian Sandahl
Functional requirements Kristian Sandahl
Experience • An enthusiastic reception amongst stake-holders • Traceable requirements • A good way of protocol analysis • Roughly 15 interviewees • 2 x 2 person-weeks for creating 3 personas • Lot of laughter Kristian Sandahl