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MRO EUROPE – 2015 Case Study: Preparing for the Unexpected AOG

MRO EUROPE – 2015 Case Study: Preparing for the Unexpected AOG Johann C. Bordais Vice-President, Services & Support October, 2015. Current Integrated Support. Material. +. Technical Support. Spare Parts Support for Embraer and OEM parts AHEAD PRO Software for health monitoring

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MRO EUROPE – 2015 Case Study: Preparing for the Unexpected AOG

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  1. MRO EUROPE – 2015 Case Study: Preparing for the Unexpected AOG Johann C. BordaisVice-President, Services & Support October, 2015

  2. Current Integrated Support Material + Technical Support • Spare Parts Support for Embraer and OEM parts • AHEAD PRO Software for health monitoring • Team Available 24 x 7 • 1200 Persons spread WW • Back Order Management Team integrated with all supply chain team • AOG Support (parts, technical, flight ops, supplier) totally integrated

  3. AHEAD PRO Software – Live Tracking System Trend Interface Aircraft Position Real-time Messages Fault Identification Dispatch Condition Fault History

  4. Expect the un-expectable Maintenance and aircraft data integrated to support airline decisions with E-decision maker: from individual A/C to fleet monitoring Predictive trending of A/C systems Generation of alerts to the airline In-flight monitoring of aircraft faults & fast access to manuals

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