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Ford Community Meeting II. Building Use and Equipment Information November 12, 2010. How do I submit requests to Facilities?. Generally, things will only get fixed if somebody in the Science Community reports it, so thank you for your help bringing issues forward. Three types of requests:
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Ford Community Meeting II Building Use and Equipment Information November 12, 2010
How do I submit requests to Facilities? • Generally, things will only get fixed if somebody in the Science Community reports it, so thank you for your help bringing issues forward. • Three types of requests: • Urgent • Standard, day-to-day stuff • Larger, programmatic enhancements
1. Urgent Requests • Urgent requests should go to: • Facilities Management Customer Service (x2400) • During off-hours:Public Safety (x2490)
2. Standard Service Requests • Standard service requests (broken stuff, smaller fixes, notifying Facilities of building issues) should be communicated to somebody in the Administrative Team: • Departmental assistants: Heather, Daryl, Kathy, Tracy, Kelly, Roberta • Stock room staff: Betty, Jack, Erin • Engineering: Michele Schaft, Sue Froehlich • Science Center administration: Karen Swiecanski, Eric Brewer, Christian Lagier, Margaret Rakas, Eric Jensen • Let me know if you want to be added to this list … training required
3. Larger, programmatic enhancementsor fixes • Larger or programmatic enhancements or fixes (such as knocking out walls, significant remodeling, painting) should go in the annual departmental budget request cycle in the spring. • At that time, the paperwork sent down from Provost's office also includes instructions for having projects considered by Facilities. • Sample at www.science.smith.edu/director • Both budget and work management excercise
Furniture • Furniture requests for used furniture or non-departmental spaces (e.g. classrooms, common spaces): • Contact Christian, x3802 • Furniture requests for new furniture in offices, teaching labs, research labs or any other space associated with a department: • Include in annual departmental budget cycle or contact Associate Provost.
Equipment Issues • Contact the designated equipment person/people in your department • Michael Vollinger, Charles Amass, Dick Fish, JerzyPfabe • Louie/Judith/Kalina/new CABR hire) • Etc … • If unresolved, contact Christian, x3802
Who can help me with what? • Projection or other classroom equipment: classroom support, x3474 • Office computers: 4ITS, x4487 • Phones and phone system: 4ITS, x4487 • Classroom computers, research computers or servers: CATS (cats@smith.edu) • Network problems: CATS or ITS • Printing help: (i.e. the printer is working but your document is not printing or printing properly): CATS (cats@smith.edu) • Printer service (broken printer): call CBS (phone number and equipment ID on sticker). Equipment ID is a letter followed by four digits. • Printer supplies: contact SR stockroom x3807 or Ford stockroom x3580. They need to know equipment ID from sticker on printer. • Copiers (Burton 103, SR135 , Bass 4th floor, Ford 255): contact the nearest departmental assistant for help with technical problems, supplies or requests for service call
FordFurniture & Furnishing Update • Blackboard handles falling out have been repaired • Notice board project complete. • Lights on articulated arms added and installed in south end labs. • Requests for cabinet locks have been completed/closed • Margaret has label holders and is organizing installation • Atrium furniture only outstanding item (policy group)
Ford Electrical Update • Red plugs are connected to emergency generator • Room numbers for all red Ford plugs is on Director's Office web site. • Red plugs should ONLY be used for items that require backup power, eg cold storage. • Grey plugs connected to occupancy sensors • White GFI plugs trip easily so don't put critical equipment on such plug • Never put equipment with compressor on GFI. • Sometimes GFI plugs are connected in a string.
Water polishers • Always leave on standby! Parts very expensive. • Contact Erin if you need filter or UV bulb. • Any other issues, call Christian.
Refrigerated equipment • Thermo warranty extended a year. • Let Christian know if you have problems • Or you may contact Jeremy Dickson at Fisher directly • We are researching options for remote alarm connection for -80s and environmental rooms. • Let me know if you think we can turn off another icemaker • Users are responsible for: • Removing ice build-up around door gaskets with plastic tool • Regular cleaning of air filter (vacuum or wash in sink)
Autoclaves • Steris warranty extended a year • Sue is keeping them humming … • Dick Fish is responsible for SR autoclaves
Access • Need access: div3-keys@smith.edu • Card problem: onecard@smith.edu – INCLUDE troubleshooting info: • Name of card holder: • Smith ID of card holder: • Contact phone number (extension): • Time where access was attempted: • Which door(s) wouldn't open? • Did the card reader light up green? • If yes, was it a short green flash or a solid green lasting for a couple of seconds? • Did you hear a 'click' from the door lock mechanism? • Public Safety director appointed; College continues policy making process • Staff and fac can double-swipe internal doors on weekends • Don’t prop open card doors – talk to me • Public safety will start coming on door alarms • Doors to season's room needs to remain closed • HVAC balancing
Trash & Recycling Receptacles • A whole bunch more ordered for hallways • Let Kelly Deforest know if you have further needs
Building storage • Generally, only storage is in McC, SR or Burton. • Biochem and proteomics have storage room in FH238a • If Ford people have special needs for storage, contact Christian
Ford monitor screens • Screen on lower level under stairs and outside FH243 can be plugged into a laptop and is ready to be used. • Technical solutions and budget is being developed for the other screens. • Let me know your thoughts …
SmartBoards • Chem common space smartboard is being repaired • ETS is organizing user training
Document Cameras • There are document cameras mounted in the ceilings of Ford 146, 246, 346, the 015 Seminar Room, and a few research spaces. • To use them, find the remote control located in the room. • It controls power and zoom for the cameras, so your papers or objects can remain sitting on the table under the camera. • Set the projection in the room to use the doc camera as the source • Contact Steve Davis in classroom support/ETS for more details.
Ford Policy Group Agenda • Section signeage • Is larger signeage missing e.g. when entering north and south parts? If so, what should it say and where should it be placed? • Ford common area use policy • Season’s Room, Atrium, kitchens