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Important Items

Important Items. Midterm Film Analysis http:// www.gordonstate.edu/Faculty/agoldman/Group%20Film%20Analysis.pdf http://www.gordonstate.edu/Faculty/agoldman/Film%20Analysis%20Summary%20-% 20Example.pdf. Recap. What is pseudolistening ? What is defensive listening? What is message overload?

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Important Items

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  1. Important Items • Midterm • Film Analysis • http://www.gordonstate.edu/Faculty/agoldman/Group%20Film%20Analysis.pdf • http://www.gordonstate.edu/Faculty/agoldman/Film%20Analysis%20Summary%20-%20Example.pdf

  2. Recap What is pseudolistening? What is defensive listening? What is message overload? What is selective listening?

  3. Communication and Emotion Chapter 7 Lecture/Recap

  4. What are Emotions? More than just feelings Internal feelings and feelings associated with a relationship “orients us to, and engages us with, what matters in our lives…” Can be experienced as a blend of emotions

  5. Real Feelings vs. Manufactured Feelings Part of some scholars’ definition (e.g. Buzzanell & Turner, 2003; Tracy, 2005) Examples of Manufactured Feelings?

  6. Category System • System #1 • Valence • Positive or negative feeling? • Activity • Action or Passivity? • Examples • Active-Negative: Fear • Active-Positive: Excitement • Passive-Negative: Depression • Passive-Positive: Calmness • System #2 • Intensity • Labeling emotions • Examples • Annoyance --- Anger ---- Rage

  7. Dualisms Associated w/ Emotions • Dualism: polar opposites = totality of something; either-or • Mind ----- Body • Mind:Reason ----- Emotion • Links between emotion, body, and reason? • Emotions impact physical functions? • Emotions help with reasoning

  8. Emotion and Theory The biological theory of emotion The social interaction theory of emotion • Emotion = biological • All people = same experiences w/ emotions • Emotion and thought = separate • Observable emotional expressions > meaning • Affect of biology AND social factors • What does a person do before, during, and after the emotion is felt/displayed? • Others’ reactions impact feelings • Emotions interrelated with cognitions • Not universal • Subjective meaning

  9. Communication + Emotion Emotional Contagion Emotional Experience Emotional Communication Communicating Emotionally Emotional Effects

  10. How to Communicate Emotions? http://www.youtube.com/watch?v=CfXTcycZu1k • Verbal Cues • Often indirect cues • Examples: sarcasm, rhetorical questions • Nonverbal Cues • Facial expressions among most common • Also consider paralanguage • Combinations of Cues • Movie Clip (Wedding Scene, Sex and the City 1)

  11. Application Exercise Observe two different encounters between 2 individuals (in person or in media): • An encounter between 2 different sexes (male/female) • An encounter between the same sex (male/male or female/female) To help distinguish between their verbal cues and their nonverbal cues, try watching certain parts without volume. Also, remember to focus on how they communicate emotions (and responses to others’ emotions) (1) Discuss how the individuals used nonverbal and verbal communication to communicate their emotions. (2) Also consider (and discuss) their (male vs. female; encounter 1 vs. encounter 2) responses to each other’s emotions. (3) What differences (if any) did you notice about their (male vs. female; encounter 1 vs. encounter 2) emotional display? (4) What similarities (if any) did you notice about their emotional (5) Discuss the context of the situation; do you think that impacted your findings? How? You MUST use terminology from the text/chapter. Format: minimum of 2 paragraphs; typed

  12. Using and Developing Emotional Communication Skills • Bright side vs. Dark side • Developing individual emotional skills • Know your feelings • Analyze the situation • Own your feelings (I-messages) • Reframing • Empathize

  13. What influences emotional communication? • Context • Feeling rules • Emoticons (for online environments) • Meta-Emotion • Culture • The way cultures think about emotion • The way cultures communicate emotion • Gender and Sex • Stereotypes attached to gender and sex • Women/femininity = more expressive; agree? • Influence of age

  14. Now, let’s revisit a few terms: • Watch the following clips for examples of how individuals intentionally (or unintentionally) explain emotions. • How do these terms factor in? • Emotional Contagion, Emotional Experience, Emotional Communication, Communicating Emotionally, Emotional Effects • Would their emotional display impact your willingness to communicate with them interpersonally? • How would you respond to their emotional display? • http://www.youtube.com/watch?v=xBSYD0dQCAw&sns=em • http://youtu.be/uiws904iuEQ • http://www.youtube.com/watch?v=zuH-ZMrlie0&feature=related • http://www.youtube.com/watch?v=8sSfbQk7DxE&feature=related

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