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Final Session: Accommodating Multi-Faceted Public Needs

CITIZEN SERVICES SEMINAR. Developing an Integrated Approach that Meets the Public’s Needs and Expectations. Final Session: Accommodating Multi-Faceted Public Needs

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Final Session: Accommodating Multi-Faceted Public Needs

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  1. CITIZEN SERVICES SEMINAR Developing an Integrated Approach that Meets the Public’s Needs and Expectations Final Session: Accommodating Multi-Faceted Public Needs A demonstration of government integration and innovation through a unique Public/NPO/Private partnership exponentially benefiting six federal agencies and their constituent citizenry as well as meeting current Administration and Legislative initiatives. This is truly a multi-faceted integrated approach the meets and EXCEEDS the public’s needs and expectations. National Telecommuting Institute www.nticentral.org

  2. IRS Legislative Administration EPA JWOD CITIZENS DOT DOL ONE DECISION = MULTI-FACETED CITIZEN SERVICES OUTCOMES National Telecommuting Institute www.nticentral.org

  3. A WILLINGNESS TO EXPLORE ALL OPTIONS • Procurement Strategy • JWOD - Benefits • Down Stream Acquisition Costs Savings • Stable Workforce • Government to Government – Teaming From Day One • Approach • Call Center Without the Center – Benefits • Flexible “just-in-time” Workforce and Scheduling • Jumpers – Citizenry Demand Triggers Immediate Enhanced Customer Service • No Geographic Restrictions for Skilled Labor • Mother Nature Has No Say National Telecommuting Institute www.nticentral.org

  4. www.jwod.gov www.nish.org www.nticentral.org www.alpineaccess.com RESOURCE INFORMATION National Telecommuting Institute www.nticentral.org

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