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Business Ethics and Technology

Search the Web If you are interested in ethics conversations regarding technology, visit http://www.ethix.org. Business Ethics and Technology. 8. Chapter Eight Objectives. Identify the role of technology in business Understand the technological environment and its relationship to ethics

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Business Ethics and Technology

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  1. Search the Web If you are interested in ethics conversations regarding technology, visit http://www.ethix.org Business Ethics and Technology 8

  2. Chapter Eight Objectives • Identify the role of technology in business • Understand the technological environment and its relationship to ethics • Identify technological benefits and side effects • Realize an appreciation of society’s fascination with technology and its impact • Discuss information technology and biotechnology and their ethical implications

  3. Characteristics of Technology Benefits of Technology • Increased production of goods and services • Reduced labour to produce these goods and services • Reduced injuries in the workplace • Increased standard of living

  4. Characteristics of Technology Side Effects and Challenges of Technology • Environmental pollution • The depletion of natural resources • Technological unemployment • Diminished work satisfaction

  5. Ethics and Technology Concern over the ethical use and implications of technology: • Avoid amoral applications of technology

  6. Ethics and Technology Society’s Obsession with Technology • Favour the quick fix • The fear and worshiping technology • Blur the distinction between what is real and fake • Accept violence as normal • Love technology as a toy • Live our lives distanced and distracted

  7. Ethics & Information Technology

  8. Information Technology Two Key Impact Areas of Information Technology • Electronic commerce • Computer technology

  9. Information Technology Issues Concerning Electronic Commerce • Scams • Invasion of privacy

  10. Internet Auction Fraud Internet Service Provider Scams Internet Web Site Design/Promotions - Web Cramming Internet Information and Adult Services - Credit Card Cramming Multi-level Marketing/Pyramid Scams Business Opportunities and Work-At-Home Scams Investment Schemes and Get-Rich-Quick Scams Travel/Vacation Fraud Telephone/Pay-Per-Call Solicitation Frauds (including modem dialers and videotext) Health Care Frauds Top 10 Online Scams

  11. E-CommercePrivacy Issues • Identity theft • Revealing personal information • Dispersing personal information • Fraudulent websites • Government distribution of information • Spying – by employer or spouse or stranger • Cyberstalkers

  12. E-Commerce and Government Protection • The Financial Services Modernization Act • FOIP http://foip.gov.ab.ca/ • Proposed legislation • Consumer Online Privacy and Disclosure Act • Online Consumer Protection Act • Unsolicited Commercial Electronic Mail Act

  13. E-Commerce and Business Initiatives • Ethical leadership • Privacy policies • Chief privacy officers

  14. E-Commerce: Questionable Businesses and Practices • Pornography • Gambling • Downloading • Napster.ca • http://www.kent.edu/Administration/is/Illegal-Download-Notice.cfm • Monitoring technology

  15. The Workplace and Computer Technology – The Good News The Employee’s Impression of Technology • Expands job-related knowledge • Increases productivity • Improves communications with clients • Relieves job stress

  16. The Workplace, Computer Technology and Surveillance The Not-so-good News Types of Monitoring - e-mail and Internet usage - fax usage - workers via video camera - cell phone usage - GPS equipped vehicles

  17. Unethical Workplace Employee Activities • Engaging in dangerous activities (cell phones & vehicles don’t mix) • Blaming errors on technology • Copying company software for home use • Accessing corporate files without permission

  18. More Unethical Workplace Employee Activities • Computer shopping • Invading a co-worker’s privacy • Visiting porn sites and playing games • Seeking employment on company time

  19. Ethics & Biotechnology

  20. Biotechnology • Bioethics deals with ethical issues embedded in the use of biotechnology. • Proceduralism deals with elaborate protocols to ensure classical ethical dilemmas do not arise, such as informed consent.

  21. BiotechnologyGenetic Engineering • Stem cell research • Cloning • Genetic testing and profiling

  22. BiotechnologyGenetically Modified Foods • Safety issues • Labelling issues

  23. Case Study: Toxic Tacos? (p.645)

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