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EDM in Healthcare

EDM in Healthcare. Peadar McCaffrey, Evolve Account Manager Kainos. Introduction The History Lesson The Current Situation Why EDM? The Challenges Summary Questions. Introduction. Peadar. http://www.kainos.com/evolve. http://www.kainos.com. The History Lesson. Paper. Paper

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EDM in Healthcare

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  1. EDM in Healthcare Peadar McCaffrey, Evolve Account Manager Kainos

  2. Introduction The History Lesson The Current Situation Why EDM? The Challenges Summary Questions

  3. Introduction Peadar http://www.kainos.com/evolve http://www.kainos.com

  4. The History Lesson

  5. Paper • Paper • Good for capture, moving and certain update and usage. • Not good for storage, sharing, moving, accuracy, security. • Before paper • Good for storage • Not good for capture, using, sharing, moving, updating or accuracy

  6. Medical Records • Information on an individual patients medical history and care • Typically each service provider has their own records. • Physical folders as well as the body of information • Needed for treatment, diagnosis, communication, and planning care • Protects the medical needs and legal interests of patient and healthcare providers

  7. Not forgetting • Healthcare organisations also have • Financial records • HR Records • Legal records • Estates • Etc..

  8. The Current Situation

  9. The Reality X = (…)

  10. The Reality

  11. The Reality

  12. Current Issues • Risk issues • Patient safety • Lost notes • No back-up • Availability & accessibility • Storage • Growing Libraries • Duplication • Costs • Onsite / Offsite • Staff to manage, file, retrieve and move paper • Missed targets

  13. Changing times • Healthcare providers, GP’s, Acute Hospitals, Tertiary, Community, Mental Health etc. • Proliferation of information and clinical systems in the Health landscape • Changes in how and where care is provided • Cost of healthcare • Technology advances • Expectations • Quality

  14. Vision

  15. Not an option…

  16. Why EDM?

  17. Moving Forward Pressure to reduce costs Better Patient Care Process Improvement e.g. QIPP EMR, EPR, PHP etc. - aggregation of information Paper-lite / Paperless hospitals Single platform (Clinical & Corporate) Momentum

  18. What it is?

  19. Benefits of EDM • Better Patient Care • Joined up patient care • Instant, Online, Controlled, Audited and Secure access to the patient record • Aggregation of Scanned AND other electronic content • Cost benefits • Process improvement and better management • Strategic, Robust, Resilient and Compliant solution – across the health economy

  20. Challenges

  21. EDM Healthcare Challenges Budget Cost Change – people and “stuff” Getting “buy-in” from all Managing Expectations & Scope Implementation challenges Approach to scanning Compliance and legal admissibility Siloed non-strategic solutions

  22. Scanning • Large volume of records • Limited RM policy in place • What to scan • Active / Dormant • On-demand / Target / SLA • Back / forward • Where to scan • Outsource / In-house • How to scan • Indexing • OCR etc.

  23. Get scanning right • The benefit: • Clearly defined strategy and objective • Organisation-wide buy-in • Link to original business case and defined benefits realisation • Ability to manage and report on performance • Understand interdependencies between process, service and procedures • Compliant and legal admissibility • Confidence in process • Clearly defined roles and responsibilities • Scanning Methodology: • Process: Strategic and tactical approach to the paper process from generation to digitisation • Service: resources, targets, SLA’s • Procedures: scanning unit operational procedures

  24. Summary

  25. Summary • Better Patient Care Paper has come a long way Providers and patients expect more EDM - a strategic solution Healthcare organisations need to reduce costs Prepare, plan and don’t underestimate

  26. Questions? Peadar McCaffrey - p.mccaffrey@kainos.com

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