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Veeco's relocation program overview from November 1st, 2004, detailing the initial objective, areas of opportunity, benchmark data, new objectives, proposed program, estimated savings, and next steps to improve employee relocation experience and reduce costs.
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Veeco Relocation Program November 1st, 2004
Overview • Initial Objective • Areas of Opportunity • Benchmark Data • New Objective • Proposed Relocation Program • Estimated Cost Savings • Next Steps
Initial Objective • To find a New Moving Van Line Company & Agent which provides better customer service and competitive pricing. • Why? • Veeco outgrew current agent • Too many complaints / issues from new employees / transferees
Areas of Opportunity • Relocation Policy vs. “True” Program • Monitor, Control and Reduce Relocation & Recruitment Costs • Not Employee Focused • Lack Expertise • Various Point of Contacts • HR, Moving Co., Relocation Co., Payroll, Mtg Co., Tax Dept, etc. • We want our employees focused on their new role and not worried about their relocation
New Objective • To find a Full Service Relocation partner which provides better customer service and innovative products to reduce our total spend while increasing employee benefits and program delivery. • Why? • Veeco outgrew current agent • Too many complaints / issues from new employees / transferees • Employee Satisfaction • Reduce Expenses • Create consistency across all Veeco business units • Vendor accountability for full process
The Relocation Company • SIRVA Relocation • The world’s largest global moving and relocation services company • Publicly traded company listed on NYSE (SIR) • In excess of $2.3 billion in revenue • Over 7,700 employees in 46 countries across 4 continents • Six Sigma Initiatives – 50+ black belts • Operating Network in over 148 countries • Over 5,000 corporate clients around the world • Moving Services, Relocation Services, Insurance Services
Measure • Customer • Driven CTQ’s • Analyze • Factors Affect • Key Measurements • (Critical X’s) • Improve • Processes Internally • Control • Dashboards, • Controls Charts, • Early & Often Customer Dashboard - Sample From Analysis to New Philosophy of Metrics. . .
Fixed BVO Veeco pays 9.80% of home sale price. All standard and customary home sale closing costs included Eliminate the need to gross up the employee’s home sale costs No Guaranteed Buyout offered Outside buyer needed If home sale falls through or goes to inventory, Veeco is not responsible for loss on resale, cost of carrying the home, etc Closing Costs on New Home Purchase Included Expense Administration, Reimbursement & year end tax reporting ($300 per person) SIRVA reimburses expenses to the employee and supply chain per policy then bills Veeco Flex Fee 60/90 Veeco pays 11.85% of home sale price. All standard and customary home sale closing costs included Eliminate the need to gross up the employee’s home sale costs Employee offered a guaranteed buyout on day 90 of marketing period from SIRVA. No outside buyer needed Sale Price is based on average of two appraisals SIRVA not Veeco takes title on purchase Closing Costs on New Home Purchase Included Expense Administration, Reimbursement & year end tax reporting ($300 per person) SIRVA reimburses expenses to the employee and supply chain per policy then bills Veeco Two Tiered Program Options
Estimated Savings : this annual savings has an EPS impact1 of ~1.6 ¢ EPS annually 1-($750K savings *.65% effective after tax rate) / 30.2M shares outstanding as reported in Q204 financials $1,261,550 $1,009,240 $756,930 $504,620