Office Communication and Visitor Greeting in English

1. Chapter 4 : Communication in Office and Greeting visitorsการติดต่อสื่อสารในสำนักงานภาษาอังกฤษทั่วไปและการรับรองแขกของผู้บังคับบัญชา PhanneeRojanabenjakun

2. 1.1 Numbering : Size of a group 0 zero(nought) 10 ten 1 one 11 eleven 2 two 12 twelve (a dozen) 3 three 20 twenty (a score) 4 four 13 thirteen 5 five 14 fourteen 6 six 15fifteen 7 seven 16 sixteen 8 eight 17seventeen 9 night 18 eighteen (only one "t")

3. 1.1 Numbering : Size of a group 30 thirty 40 forty (no "u") 50 fifty 60 sixty 80 eighty (only one "t") 90 ninety (note the "e")

4. Numbering :   A number is in the range 21 to 99, and the second digit is not zero, one typically writes the number as two words separated by a hyphen. 21 twenty-one 25 twenty-five 32 thirty-two 58 fifty-eight 64 sixty-four 79 seventy-nine 83 eighty-three 99 ninety-nine

5. Numbering : The word hundred remains in its singular form 100 one hundred 200 two hundred … … 900 nine hundred

6. Numbering : The number of thousands followed by the word "thousand" 1,000 one thousand 2,000two thousand … … 10,000 ten thousand 11,000eleven thousand … … 20,000 twenty thousand 21,000 twenty-one thousand 30,000 thirty thousand 85,000eighty-five thousand 100,000 one hundred thousand

7. 999,000 nine hundred and ninety-nine thousand (inclusively British English, Irish English, Australian English, and New Zealand English) nine hundred ninety-nine thousand (American English), 1,000,000 one million, 10,000,000 ten million

8. 1.2. Date and Time • Date : There are a number of ways to read years. • Most common pronunciation method Alternative methods • 1 BC (The year) One Before Christ (BC) 1 before the Common era (BCE) • 1(The year) One Anno Domini (AD) of the Common era (CE) In the year of Our Lord 1

9. 1.2. Date and Time 235 Two thirty-five, Two-three-five, Two hundred (and) thirty-five 911 Nine eleven, Nine-one-one, Nine hundred and eleven

10. 1.2. Date and Time • 999 Nine ninety-nine, Nine-nine-nine, Nine hundred and ninety-nine • 1000One thousand ,Ten hundred, 1K • 1004One thousand and four, Ten oh-four

11. 1.2. Date and Time 1010 Ten ten, One thousand and ten 1050 Ten fifty, One thousand and fifty 1225 Twelve twenty-five, One-two-two-five, One thousand, two hundred and twenty-five, Twelve-two-five 1900 Nineteen hundred, One thousand nine hundred,

12. 1.2. Date and Time • Nineteen oh-one, Nineteen hundred and one. One thousand,ninehundred and one, Nineteen aught one 1919 Nineteen nineteen, Nineteen hundred and nineteen, One thousand, nine hundred and nineteen 1999 Nineteen ninety-nine, Nineteen hundred (and) ninety-nine, One thousand, nine hundred and ninety-nine

13. Two thousand Twenty hundred, Two triple-oh, Y2K Two thousand and one, Twenty oh-one, Twenty hundred and one, Two double-oh-one, Two oh-oh-one 2010Two thousand and ten, Twenty ten, Twenty hundred and Ten two-oh-one-oh

14. Fractions and decimals Here are some common English fractions, known linguistically as "partitive numerals” 1/16 one sixteenth 1/10 or 0.1 one tenth 1/8 one eighth 2/10 or 0.2 two tenths 1/4 one quarter or (mainly American English) one fourth 3/10 or 0.3 three tenths 1/3 one third 3/8 three eighths 4/10 or 0.4 four tenths

15. Fractions and decimals 1/2 one half 6/10 or 0.6 six tenths 5/8 five eighths 2/3 two thirds 7/10 or 0.7 seven tenths 3/4 three quarters or three fourths 8/10 or 0.8 eight tenths 7/8 seven eighths 9/10 or 0.9 nine tenths 15/16 fifteen sixteenths

16. TimeAM* and PM* Abbreviation(s), Latin phrase, Meaning

18. Time • Terms12 a.m. and 12 p.m. cause confusion and should not be used as neither the "12 am" nor the "12 pm" designation is technically correct. • So, It advisable to use 12 noon and 12 midnight where clarity is required.

19. Time - To avoid ambiguity, airlines, railroads, and insurance companies use 12:01am for an event beginning the day, 11:59pm for ending it.

20. Time

21. How to read?Watch

24. 7:00 It’s 7o’clock

25. 1.3. Color • There are also definitions (or categories) of colors based on the color wheel. We begin with a 3-part color wheel.

26. 1.3. Color • 1.3.1 Primary Colors: Red, yellow and blue • 1.3.2 Secondary Colors: Green, orange and purple. • These are the colors formed by mixing the primary colors.

27. 1.3. Color • 1.3.3 Tertiary Colors: Yellow-orange, red-orange, red-purple, blue-purple, blue-green & yellow-green. • These are the colors formed by mixing a primary and a secondary color. That's why the hue is a two word name, such as blue- green, red-violet, and yellow-orange.

28. 1.4. Day, Month of the year Day : The Seven weekdays 1. Monday 2. Tuesday 3. Wednesday 4. Thursday 5. Friday 6. Saturday 7. Sunday

29. Month 0f the year • The 12 Months of the Year • 1. January • 2. February • 3. March • 4. April • 5. May • June 7. July 8. August 9. September 10. October 11. November 12. December

30. Introduction and Greetings

31. Introduction and Greetings Conversations between two friends Below is some brief conversations between two people. The conversations are about , 2 friends meeting by chance, 2 people asking what they do for a living and the last one is about 2 friends meeting at the movies.  https://www.easypacelearning.com/all-lessons/english-lessons-level-3/94-greeting-conversation-between-two-friends-learning-english

32. Introduction and Greetings Conversation about a brief conversation between 2 old friends meeting by chance at a cafe Sarah: Hello Jason, how are you, it's been a long time since we last met? Jason: Oh, hi Sarah I'm have got a new job now and is going great. How about you? Sarah: Not too bad.Jason: How often do you eat at this cafe? https://www.easypacelearning.com/all-lessons/english-lessons-level-3/94-greeting-conversation-between-two-friends-learning-english

33. Introduction and Greetings Conversation about a brief conversation between 2 old friends meeting by chance at a cafe Sarah : This is my first time my friends kept telling me the food was great, so tonight I decided to try it. What have you been up to? Jason : I have been so busy with my new job that I have not had the time to do much else, but otherwise, me and the family are all fine. Sarah : Well, I hope you and your family have a lovely meal.Jason: Yes you too. https://www.easypacelearning.com/all-lessons/english-lessons-level-3/94-greeting-conversation-between-two-friends-learning-english

34. Conversation about two friends meeting by chance at the movies. Bob: Hi Jason, it's great to see you again. Jason: Wow, it's great seeing you,  How long has it been? It most be more than 6 months. I'm doing good. How about you? Bob: Not too bad. Jason: What movie are you and the family going to see? Bob: I came here to see the Simpsons movie. How about you? Jason: I'm going to watch Terminator 4.

35. Phoning a Doctor to make an appointment Sometimes when you are feeling very unwell you may need to book an appointment to see a doctor or sometimes it might even be for a family member or a friend. Most times you will have to make an appointment over the phone

36. Introductions and introducing yourself Introductions and Introducing yourself to others • Can I introduce myself? My name’s Sarah. • May I introduce myself?  My name’s Simon. • Let me introduce myself. My name’s Paul • I’d like to introduce myself. I’m David • I don’t think we’ve met. I’m Jason

37. Phoning a Doctor to make an appointment • Mr Smith: Good afternoon • Receptionist: Hello Mr Smith • Mr Smith: I would like to make an appointment to see the doctor as soon as possible please. • Receptionist: Am sorry the doctor is very busy today, but he is free this tomorrow morning. is 9am all right for you? • Mr Smith: Yes, that is fine thanks I will there for 9, thank you for your time. • Receptionist: you are welcome see you tomorrow. https://www.easypacelearning.com/all-lessons/learning-english-level-1/140-how-to-tell-a-doctor-or-nurse-you-have-a-problem

38. List of words to describe pain to a doctor or nurse Below is a list of words that describe pain, there are many ways In English to describe pain. • Dull pain • Sharp pain • throbbing pain • slight pain • tingling or numbness (sensation) • burning pain • itchy • cramps

39. Greetings, introductions and goodbyes conversation • Introducing and greeting someone are the first thing we say to someone or meet someone new. In this English lesson you will learn how to greet, introduce,  and  say good bye to a person. • The first part of the lesson shows how to greet, introduce and say goodbyes in a formal manner the part of the lesson shows how to  do it in an informal way. 

40. Formal and informal Formal is more polite and also if you don't know the person. In formal is used when talking to friends only!

41. Basic English greetings formal greetings and how to respond Greetingsomeoneandansweringthemback

42. Greetings • Sample sentence • Sample response • Hello, Mr. Jones • Hello. • Hello, teacher. • Hello. • Good morning. • Good morning. • Good afternoon. • Good afternoon. • Good evening. • Good evening. • How are you? • Fine, thank you.

45. Introduction : Example A Nurse Good morning. Can I help you? Patient Yes. I’ve got a headache. Nurse Okay. Please come with me.

46. Introduction : Example B Nurse Good evening. May I help you? Patient Yes. I need .to see the doctor. Nurse What’s wrong with you? Patient I think I’ve a fever. Nurse I see. Please wait here.

47. Q&A

48. Greeting : Guest, State guest • Good morning.  (เช้าถึงเที่ยง) • Good afternoon.(บ่ายถึงเย็นประมาณ 17.00-18.00 น.) • Good evening.  (17.00-18.00 น.เป็นต้นไป)

50. Introducing Oneself