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Strategic Information Workshop 2

Strategic Information Workshop 2. Strategic Information Management and Business Review Cycle. Information Strategy Outline (9:10-9:30 ) Activity 1: Data, Information and Knowledge (9: 3 0 – 10: 00) Business Review Proposals (10: 00 - 10:20)

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Strategic Information Workshop 2

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  1. Strategic Information Workshop 2 Strategic Information Management and Business Review Cycle

  2. Information Strategy Outline (9:10-9:30) • Activity 1: Data, Information and Knowledge (9:30 – 10:00) • Business Review Proposals (10:00 - 10:20) • Activity 2: Information use at different levels of the organisation (10:20-10:50)

  3. Objectives • Discuss and collectively endorse the principles of the Information Management Strategy • Agree the different management hierarchies for information within the College • Agreed a business review process that brings different strands of data & information together to create corporate knowledge for decision making

  4. Information Strategy Managing Complexity for better decision making

  5. Purposes of Information Strategy • To develop existing practice in such a way to support College becoming outstanding. • To provide information to support decision making at appropriate places in the organisation. • To provide a framework to manage organisational complexity and reduce administrative overhead.

  6. Information Management Framework

  7. Information for Stakeholders • Identify stakeholders • Corporation • Partners • Quality Assurance Agencies • Identify Relevant Performance Indicators • Presentation of information • Facilitate access to information sources • Dashboards • Printed / Electronic Reports

  8. Information to Manage Operations • Evaluating performance based on lagging, external factors can lead to undesired optimising behaviours • Loses sight of the core values • Administratively complex • Expensive • Measuring performance using more timely measures where possible. • Actuality / Capability / Potentiality ratios • Actuality: How we are doing right now, with our existing resources • Capability: How we could be doing if we really worked at it, again under existing resource constraints. • Potentiality: How we could be doing if we had additional resources

  9. Example: % Lessons Outstanding • Actuality: 20% • Capability: 30% • Operational Performance: 20 ÷ 30 = 67% • Potentiality: 40% • Strategic Development Performance: 30 ÷ 40 = 75% • Overall Performance: 20 ÷ 40 = 50%

  10. Example: Attendance • Actuality: 87% • Capability: 92% • Operational Performance: 87 ÷ 92 = 94.5% • Potentiality: 95% • Strategic Development Performance: 92 ÷ 95 = 96.8% • Overall Performance: 87 ÷ 95 = 91%

  11. Information for Strategic Planning • Operational Data, tracked over time. • External data • Modelling • Statistical Forecasting • What-If Analysis

  12. Activity 1 Data, Information and Knowledge The Three E’s

  13. Data, Information, Knowledge • Data: Facts, exists in the world. • Information: Data endowed with meaning and purpose. Changes understanding of the world. • Knowledge: Our mental models about the world. Basis of decision making and action. • For one activity in the system provided, discuss what would constitute Data, Information and Knowledge in that context.

  14. Determining measures of performance • Efficacy: How will you measure whether the activity has been carried out? • Effectiveness: How will you measure how well the activity has been performed? • Efficiency: How will you determine the work has made best use of the resources provided. • For your activity, answer each of the three E’s. For each, consider what might constitute Data, Information or Knowledge.

  15. Business Review Proposals

  16. Activity 2 Information use at different levels of the organisation

  17. 2 Envelopes • Performance Measures • Organisation Levels • Pick one from each. • Describe on Post-It note how this information might be collected / presented / interpreted. • Place Post-It on relevant part of display chart.

  18. Objectives • Discuss and collectively endorse the principles of the Information Management Strategy • Agree the different management hierarchies for information within the College • Agreed a business review process that brings different strands of data & information together to create corporate knowledge for decision making

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