Common Shipping Glitches and Ways to Fix Them

1. Common Shipping Glitches and Ways to FixThem If customers place orders on your site, they also expect a hassle-free delivery experience. While several glitches can ruin this, delivery failure is one of the most common ones. This is where integrating a Magento 2 Delivery Date extension with your Magento store, or practicing some ways to avoid delivery glitches may come inhandy. Read on to know more about delivery failure and other glitches in detail. And ways you can fixthem.

2. Problem: DeliveryFailure • You can attribute a delivery failure to variousreasons: • Receiver’s Unavailability at the DeliveryTime • Several e-store owners often face this shipping problem. They ship orders without knowing whether the customer will be available to receive the delivery or not. What follows then is the delivery failure. Due to this, deliveries don’t only get late but also increase unnecessary expenditure of store owners. As they have to dispatch the same order twice adding to the overall shippingcost. • ProTips: • Deliver products to customers when and where they want. Let customers select delivery date and time whichwill: • Reduce the chances of delivery delays to almostzero. • Save you any unnecessaryexpenditure. • Create a good impression on customers by providing them with flexibility of scheduling delivery as per theirconvenience. • Integrating an extension that lets your customers choose Magento 2 delivery time slot and date can fulfill yourpurpose. • Giving them a call before delivery can also be a good idea. You can keep the option ‘Call before Delivery’ forcustomers. • Mistake inDocumentation • Even a single minor mistake in the shipping details can create obstacles in the shippingprocessliketheshipmenttothewrongaddress,etc.Andrectifying such

3. mistakes and that too after dispatch may be impossible. Or worse, you may even lose your valuable customer due to a documentationflub. ProTip: A shipping extension that validates the address your customers fill can be of great help. You should let customers view their delivery details like order date, shipping date, price details, price breakup, all in one place before checkout. This will avoid any confusion about shipping or otherdetails. Shortage and Delay in Raw MaterialSupply Let’s say, your customer wants to order a t-shirt with a red ink design. However, due to some reasons, it is unavailable for a long time. A situation like this one may be disheartening. Not just for you but also for your customers. The consequences? Customers may lose interest in your brand and might never return to your e-store again. Pro Tip: Choose your vendor carefully after researching the market well. If you are a small business owner, you can opt for the print-on-demand or drop-shipping option as well. It will save you from the inventory management expenditure. Thus, your consumers will hardly face the ‘Out of Stock’ situationanytime. DelayedDeliveries 13% of shoppers won’t order from a retailer again who failed to deliver on-time. Factors responsible for late deliveries maybe:

4. Non-SpecificGrace-Period Grace period is the minimum count of days between the order date and delivery date for a product. If you don’t specify it, customers don’t get an idea of the number of days they would have to wait and presume a delivery date. The order they receive after the date they presumed is a ‘late delivery’ forthem. Pro Tip: Always specify a ‘grace period’ for customers, especially for those orders that aren’t one-day deliveries. This will save you unnecessary grievances, complaints orqueries. Non-Marking of Dates and Delivery TimeSlots To be at the beck and call of customers helps a lot. But you too are a human! And need rest or break. When you don’t specify your non-working days, your customers won’t be able to know whether you are operating on a particular day ornot. So, when they order a product from your e-store, they consider that as a working day and then your late delivery countdown buzzes. Thereafter you know, customers have already framed a bad opinion about your service and are never going to return to youre-store. Pro Tip: Mark your non-working days and non-operative time slots. It will make it easy for consumers to know the estimated Magento 2 delivery dateandtime. Not Setting Cut-Off Time and Delivery Quota in theBackend Consumers will place orders as and when they like, you may not be able to fulfill them attimes.

5. ProTip: Set cut-off time beyond which an order won’t qualify as the order on the same date. It will help you put a cap on the count of daily orders and manage them moreefficiently. Besides, set a delivery quota per consumer (the maximum count of orders one places on a single day) also. It will help you limit daily orders from a single customer. Hence, you can serve a consumer better by preventing overflow of orders and facing difficulty completingthem. DelayedDispatches Keeping track of numerous orders can be hard at times. If you have umpteen orders but no proper reminders, you may mess up completingorders. Pro Tip: Install an extension to send you email notifications about the latest orders. Such an extension will help you stay on top of order management. Keeping a repository of orders will also becomeeasy. Thus, tracking orders and on-time deliveries will become easier foryou. MotherNature Natural calamities like floods, earthquakes, hurricanes, etc. are inevitable. If any such nature force delays your delivery, the best you can do is inform your customers about the possible delay. This way, you will instill a sense of trust in them.

6. Lost/MisplacedOrders Sometimes, an order may get misplaced or lost on its way to the customer. They may end up questioning you about that once it has surpassed the estimated deliverydate. A few possible reasons behind this goof-up maybe: Package Not Shipped in the FirstPlace Though quite unseemingly, a picker may haven’t picked up the right order(s) itself from the origin. So, unbeknownst to the shipper, a package may haven’t even beendispatched. UnscannedPackage Sometimes, a package may enter the supply chain in the shadows. This means the carrier may have forgotten to scan or confirm theorder. Damage BeyondRecognition Some accidents like car/truck accidents, fire incidents, or fluid leak from other packages may damage a package beyondrecognition. ProTips: Proper InventoryManagement The more efficiently you manage your inventory, the lesser the probability of misplaced packages wouldbe.

7. Research Your OptionsWell Multiple shipping providers are there for you to choose from. However, you can’t just pick any random shipping provider. Research shipping providers, compare reviews, quotes and service quality before the finalselection. ProperPackaging To ensure the maximum safety possible, do your packaging well. Choose a water-resistant packaging for items susceptible to damage from water like documents, files,etc. Similarly, wrap a foam sheet around delicate things like glass crockery items, and use a hard outercovering. Live Track yourOrders Use an extension that lets you live-track all your shipments. Also, send notifications from your end to keep them abreast of their parcel whereabouts. Let them track their shipments themselves as well by providing the ‘Live Tracking’ feature. Shipment of the ‘Wrong’Product Sometimes, a consumer simply orders a product from your store. But don’t get to mention any specific order requirements. Afterwards, when the product finally gets delivered to them, they notice flaws and request the product return or replacement. This scenario is more common in customproducts.

8. ProTip: Use Labels andComments Create a ‘Comment’ box under a label of your choice. This comment box is for consumers to fill out any special requirements about the order. This way, you can deliver the exact order in the way they want. These comments will personalize the delivery process and deliver the ‘right’product. To SumUp Several common shipping glitches may bring you in your customers’ bad books. Analyzing them and upgrading your shipping practices by using a Magento 2 Delivery Date and time scheduler can really make a difference in youroperations OriginalBlog: https://www.appjetty.com/blog/common-shipping-glitches-and-ways-to-fix-them