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Virginia Network of Private Providers Conference

ServiceSource, a non-profit organization founded in 1971, delivers innovative services to individuals with disabilities including employment, training, habilitation, housing, and support. With 2,800 employees across various locations, they offer Employment Services, Community Integration, Habilitation, Housing, Senior Services, and more. They have a rich history of transitioning individuals to community living and are committed to providing personalized care and diverse therapies. Their Disability Resource Center provides career support, wellness programs, and community partnerships. For inquiries, contact Bruce Patterson at 703-461-6000 or bruce.patterson@servicesource.org.

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Virginia Network of Private Providers Conference

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  1. Virginia Network of Private Providers Conference October 14, 2015

  2. Quick Facts ORIGINNon-profit, founded in 1971, originally as Fairfax Opportunities Unlimited MISSIONThe mission of ServiceSource is to deliver exceptional services to individuals with disabilities through innovative and valued employment, training, habilitation, housing and support services. STRUCTUREHeadquartered in Oakton, VA. Five non-profit corporations with regional program offices located in VA, DE, FL, NC; managed by one executive management staff and governed by a voluntary Board of Directors. PROGRAMSEmployment Services, Affirmative Employment through Government and Commercial Contracts; Community integration; Habilitation; Housing; Senior Services; Specialty Population Services EMPLOYEES 2,800 SITESVirginia programs in Fairfax, Arlington, Alexandria, Prince William, Stafford, and Newport News. Additional sites in multiple states and the District of Columbia 2

  3. Demographic Summary 4

  4. - Community based Employment 12% 8% 36% 44% Placed with third party employer ServiceSource Federal Contracts Community or Group Supported Facilitated (directed subcontractor) Demographic Summary 5

  5. Service History in Virginia • 1969Fairfax-Falls Church CSB formed • 1971-72ServiceSource (Fairfax Opportunities Unlimited) and Central Fairfax Services (CFS) Incorporated • 1973NVTC Opened • 1974CFS begins serving NVTC Residents and Supports their transition to Community Living • 1991GA established Medicaid Waiver Program • ServiceSource and Central Fairfax begin Medicaid Waiver services • 2010 Central Fairfax Services “merger” with ServiceSource • 2012DOJ Settlement includes closure of NVTC 5

  6. ServiceSource Virginia Locations

  7. Northern VA Day Programs • Individualized Medical Care • Nursing staff • Administering Medication • G-tube feeding • Seizure Management • Person-Centered Activities • Personal Care and Safety • Activities of Daily Living • Community Inclusion • Therapies • Behavioral • Physical • Occupational • Speech • Therapeutic Riding • Expressive -- Art/Dance/Music 7

  8. ServiceSource/NVTC • ServiceSource has been transitioning individuals to community since 1974 • Serving 51 mutual participants when the Settlement Agreement was signed in 2012 • Since the signing, 33 mutually served individuals have been discharged from NVTC: •  18 relocated to a residence out of their home community – close to 60% • 11 have remained with ServiceSource post discharge and are in a combination of ICF and Waiver group homes • 2 deceased • 2 relocated to nursing homes (1 local / 1 out of area) • 18 remaining participants awaiting discharge from NVTC • ServiceSource commits to services for those moving to a local group home who wish to remain in our program (despite funding gap) 8

  9. ServiceSource/NVTC: Partners since 1974 • Challenges to serve NVTC exiters • Lack of local residential capacity due to inadequate Waiver rates • Upon discharge, sponsorship is reduced 40% from Medicaid ICF to Medicaid Waiver rate • Continue to serve or expand capacity funded at less than 60% of cost • No Waiver reform prior to scheduled closure • Recommendations for a safe, effective closure • Regional Service Rate (CSBs, Community ICFs, DARS) vs Medicaid Waiver rate • Increase availability of ICF model • Realistic Waiver reform that equates sponsorship with locally vetted, contracted and sponsored rates 9

  10. Re-Designed Organizational Employment model • Re-designed traditional center based model • Stakeholder involvement • Decentralized smaller community settings • Multiple locations • Moves away from organizational employment model to person selected programming array • Augmented services replacing organizational employment model include; • Employment in community businesses • Support for entrepreneurial businesses • Day support for those with significant needs • Expressive therapies • Volunteer options • Health and Wellness

  11. Disability Resource Center • Disability Resource Center opened in December 2014 • Career Center • Drop in center to receive job placement support and guidance, access to computers to submit resumes and complete applications. • Wellness Support Group, Benefits Counseling with vaACCSES, Monthly Workshop with Career-Related Topics • Houses Specialty Programs – Autism, Family Support, Warrior Bridge • Community Partnerships – provide space to mission-similar organizations • Assistive Technology Lab to provide AT assessments in partnership with GMU • Blossom Daily Café and Gift Shop • Re-designed Employment Resource and Community Integration Center (ERCIC)

  12. Discussion/Questions Bruce Patterson Executive Vice President/ COO Phone: 703-461-6000 Email: bruce.patterson@servicesource.org Webpage: www.servicesource.org 12

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