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E-commerce Strategies for Development Dr. Susanne Teltscher

Regional High-level Workshop on E-commerce and ICT for Central America and the Caribbean Curacao, 25-27 June 2002. E-commerce Strategies for Development Dr. Susanne Teltscher United Nations Conference on Trade and Development www.unctad.org/ecommerce susan.teltscher@unctad.org.

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E-commerce Strategies for Development Dr. Susanne Teltscher

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  1. Regional High-level Workshop on E-commerceand ICT for Central America and the CaribbeanCuracao, 25-27 June 2002 E-commerce Strategies for Development Dr. Susanne Teltscher United Nations Conference on Trade and Development www.unctad.org/ecommerce susan.teltscher@unctad.org

  2. Presentation outline • Why do countries need national e-commerce strategies? • What has been done so far? • What are the key elements of e-strategies? • How do countries design and implement e-strategies?

  3. Need for e-commerce strategies • E-commerce strategies or ICT strategies? • E-commerce and development • E-commerce and productivity growth • An enabling environment for e-commerce

  4. A survey of existing strategies • 51 countries • 37 developing countries • 14 developed countries • At various stages • Formulating policies • Implementing strategies

  5. A survey of existing strategies

  6. A survey of existing strategies

  7. A survey of existing strategies

  8. A survey of existing strategies

  9. Key elements of e-strategies • Awareness building, training and education • Access and infrastructure • Legal and regulatory issues • Sector-specific policies • E-government

  10. Awareness building • Policy issues • Lack of Internet culture • Lack of understanding of benefits and opportunities • Policy options • AB media campaigns, e-government • Targets: SMEs, rural areas, women entrepreneurs

  11. Training and education • Policy issues • Knowledge society: main challenge for developing countries • Improve digital literacy • Increase number of IT professionals • Digital literacy • Internet access and PCs in schools • Community centers • Rural and poor areas, women

  12. Training and education Source: ILO (2001)

  13. Training and education • IT training • Shortage of high-skilled IT professionals worldwide • Problem of brain drain in poorer countries (India, South Africa) • Public or private sector?

  14. Access and infrastructure • Policy issues • Equal access (rural and poor areas, gender dimension) • Telecommunication sector reforms • Quality and cost

  15. Access and infrastructure Source: ILO (2001)

  16. Access and infrastructure • Policy options • PCs and Internet access in schools and universities • Open-source software, wireless applications • Competition in telecom market

  17. Legal and regulatory issues • Electronic contracting, authentication, dispute resolution, data/intellectual property/consumer protection, security • Taxation, electronic payments, certification

  18. Legal and regulatory issues • UNCITRAL Model law: 11 countries • Digital signatures: 60 countries (21 developing countries) • Taxation: OECD “taxation framework”

  19. Sector-specific policies • Policy issues • Increase productivity • Enhance comparative advantage and competitiveness • Promote e-business

  20. Sector-specific policies Policy options: • Lower import duties • Promote use of ICT and e-commerce in sectors of comp. advantage • Develop domestic IT industry in close relationship with local users • Create linkages between foreign investors and local suppliers and services • Direct support to SMEs (esp. women entrepreneurs) to enhance e-business (financial, technical, tax credits etc.)

  21. E-government • Policy issues • Leadership role in e-business (awareness and education) • Efficiency gains (government) • Reduced costs (enterprises) • Transparency

  22. E-government • Policy options: • Procurement • Information sharing among agencies • Online services for citizens • Equal access (maintain traditional channels)

  23. Approaches to e-strategies • Participatory approach • Involve all stakeholders • Consultative process to identify key elements of national strategy (based on domestic needs)

  24. Stakeholders • Business associations • IT industry • Banks • Freight forwarders • Lawyers • Development org. • Women’s groups • Donors • Industry reps. • Ministries • Customs • NGOs • Universities • Consumers

  25. Regional High-level Workshop on E-commerceand ICT for Central America and the CaribbeanCuracao, 25-27 June 2002 Thank you www.unctad.org/ecommerce susan.teltscher@unctad.org

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