“Leaders don’t force people to follow, they invite them on a journey !”

1. “Leaders • don’t force • people to follow, • they invite them on a journey!” Charles S. Lauer

2. Define Leadership…

3. Describe the “Best” & “Worst” Leadership You’ve Experienced

5. Leader’s Characteristics • Honest, character-based • Learning-based • Vision • Planner / Prioritizer • Accountable • Decision-maker • Risk-taker • Team-builder • Self-aware • Consensus builder • Motivator • Presenter • Persistent • Negotiator • Fiscally responsible • Respects others’ opinions • Exceptional listener • Communicator • Empowerer • Mentor

6. Benjamin Franklin • As a businessman, Franklin built America's first media conglomerate by setting up printing and newspaper franchises throughout the American Colonies. • As a citizen, he formed America's first public library, its first fire department, and its first nonsectarian university, the University of Pennsylvania. • As a scientist, he discovered electricity--an achievement that made him world famous and helped drive the Industrial Revolution. He also produced the Franklin stove, invented bifocals, conceived of daylight savings time, and was the first person to chart the Gulf Stream.

7. As an author, he wrote America's first best-seller--Poor Richard's Almanac, and his autobiography has been credited with influencing everything from the philanthropy of Andrew Carnegie to Dale Carnegie's How to Win Friends and Influence People. • As a civil servant (postmaster general), he revolutionized the delivery of mail in America by establishing one-day service and home delivery. • As a politician, Franklin had an active hand in creating the major documents of the Revolution--the Declaration of Independence, the Constitution, the alliance with France, and the peace treaty with England--and was the only Founding Father to sign all four. • As a diplomat, he negotiated and secured America's strategic alliance with France during the Revolutionary War--an act that arguably helped secure the eventual victory.

8. Franklin’s 13 Virtues& Leadership!

10. Volunteerism in America • “Volunteers and nonprofit organizations have stepped in when needs arise, providing a powerful economic and social benefit to their communities.” • “The value of this service is nearly $173 Billion! By focusing on our critical areas of needs – education, environment, economic development and emergency response – volunteers are filling gaps created by tighter budgets and fewer resources.” • “Generation X volunteers” (born 1965 to 1981) devoted more time to service in 2010 than ever before, giving more than 2.3 billion hours. This demonstrates a shift researchers are seeing across the “volunteer lifecycle” – the arc of civic involvement that tends to increase as citizens feel a deeper connection to their community through personal networks, their workplace and their children’s schools, according to the report.” • ”…the national volunteer rate has dropped slightly, those who serve are giving more time. The proportion of volunteers who serve 100 hours or more increased between 2009 and 2010 from 33.2 percent to 33.8 percent. The median number of hours served per volunteer appears to have increased from 50 to 52 per year. We believe this shows that Americans are identifying problems and taking it upon themselves to create solutions and make their communities stronger.”

11. Benefits of Volunteering? • The intangible benefits alone are worthwhile reasons to serve! • pride, • satisfaction and • accomplishment • When we share our time and talents, we: • Solve problems • Strengthen communities • Improve lives • Connect to others • Transform our own lives

13. JeremyConaway • 79 million Gen Y’ers (18-32 yrs) • 47 million Gen X’ers (32-44 yrs) will control our market from now on & are 60% of our REALTORS® • 81 million Baby Boomers (44-65)

14. 4 Key Questions! • “So that I may better serve you, please let me ask you a question. • Of the following 4 options, which would your BEST FRIEND or your SPOUSE use to BEST describe YOU? • Straight-to-the-point! • Social and Outgoing • Stead and Dependable, or • Cautious & Perfectly Accurate? Michael Maher

16. For theDominantperson, you will want to include executive summaries, bullet pointed key details, easy-to-find information that can be quickly reviewed; “executive” styling; bold. • For the Social/Influencerperson include color, interactivity, people-oriented materials; stylishly presented; recognition. Color flyers, web sites with flair. • For the Conscientiousperson include accurate details, full explanations; honest and straightforward; correct information; quality. Charts and graphs. • For the Steadyperson include information focused on security, dependability; remember their natural fear of change.

17. D’s Value to Team!

18. I’s Value to Team!

19. S’s Value to Team!

20. C’s Value to Team!

22. Weaknesses?

23. Communicating in a World Full of Noise! “Game Changer!”

26. Delegation Power!

27. Recognition “Insider” Innovate Friends Why? Because You Asked! Frustration Tradition Challenge Duty Help Others

28. Why Do Volunteers Leave? Lack of Appreciation No Recognition No Accountability Weak Leadership No Planning Meeting Madness!

29. Getting Members Involved! • Ask! • Offer to bring them to an event! • Provide multiple opportunities • Asses talents & look for a match • Use your best communication tools! • Identify “small increment” tasks • Consider “job sharing” • Use testimonials!

30. ControlMeeting Madness…the Bermuda Triangleof Associations!

31. May I introduce to you Dr. Fred Grosse! Have a “10” Today! Document your “Mooring Lines” Practice your “Morning Ritual!” Enjoy your “Rewards!”

32. Dr. Fred Grosse’s 6 Rules • Recognize that life is primary; business funds life. • Uncover your passions and give yourself permission to celebrate them. • When working, only engage in top dollar-productive activities. • Delegate effectively, so you can work less and earn more. • Focus on what you can offer your clients, not what you can get from them. • Remember to give back to the community you live in.

33. “It is innovationthat distinguishes a leader from a follower!” … Steve Jobs

34. "The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don't play together, the club won't be worth a dime." - Babe Ruth

35. "Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant." - Peter Drucker, The Essential Drucker