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Local protection, global connection

Presentation to : PT ABC. Local protection, global connection. Who We Are…. The Generali Group is a leading player in the global insurance and financial markets. 68 countries worldwide 60 million clients Over 70 billion Euro of premiums 85,000 employees

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Local protection, global connection

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  1. Presentation to: PT ABC Local protection, global connection

  2. Who We Are…..

  3. The Generali Group is a leading player in the global insurance and financial markets • 68 countries worldwide • 60 million clients • Over 70 billion Euro of premiums • 85,000 employees • Over 1.3 billion Euro of net profit • It all began in 1831 in TriestewhereAssicurazioni Generali S.p.A. wasfounded. TodayAssicurazioni Generali S.p.A. is:: • 1st insurer in Italy • The biggest Life Insurer in Europe • It has strong financial rating: S&P AA-

  4. Geographic Expansion: Continental Europe and Asia Indonesia Spain 4.7% French 7.6% Germany 8.7% Italy 24.9% Austria 15% Switzerland 4.7% CEE 6.9% China 5.8%

  5. Whatweoffer What do they say about us….

  6. Fortune Global 500 – Year 2010: Worldwide Insurance Ranking GENERALI Based on Revenue (in USD Bio)

  7. Forbes Global 2000 – Year 2010: Worldwide Insurance Ranking GENERALI Based on Sales (in USD Bio)

  8. Global Employee Benefit Market Share GENERALI Source: Ernst & Young 2009 Market share survey

  9. Whatweoffer Generali Indonesia

  10. Head Office PT. AsuransiJiwaGeneraliIndonesia Cyber 2 Tower 30th Floor Jl. H.R. RasunaSaid Blok X - 5 /13 Jakarta 12950

  11. Key DevelopmentMilestone • 560 hospitals in Indonesia • 30 international hospitals (Review) • 80 employee (4 doctors) • 110 companies (world best known) • Over 34,500 member Strong Risk Based Capital (481% per Juni 2010) • Started Operations in January 2009

  12. Active Companies

  13. Active Members

  14. Our Business Model Group Medical Healthier and Productive Employees (1) Customized Solutions QUALITY OF SERVICE Long Term Relationship (2) Speed Processing (3) Proactive Claim Management Group Term Life Capacity GEB Support + Free Cover Limit

  15. Serving you better… 1. Easy and Convenience Claim Process Speed Processing 3. Easy Tracking Process 2. Easy and Faster Registration Process

  16. Easy and Convenience Claim Process Provider Network Non Provider Network Cashless Swipe Card Customer Paid to Hospital Reimbursement to Generali Indonesia

  17. Claim Business Process Patient Hospital/Clinic Hospital/Clinic Admission Process Provide Medical Services Verify ID card & Swipe the card

  18. Claim Business Process Hospital/Clinic Generali Indonesia Generali Indonesia Submit the complete documents Verify documents Payment Process 14 Working Days 14 Working Days

  19. Easy and Faster Registration & Tracking Process CLICK Regional Office Common Practice Regional Office HO Insurance Company Regional Office Regional Office Generali Indonesia Regional Office DIRECT REGISTRATION (Through Generali Indonesia Web - CLICK) Regional Office

  20. Serving you better… CLICK User id Generali CLICK xxxxxxxx Password ACCEPTED Regional Office Generali Indonesia Regional Office DIRECT REGISTRATION (Through Generali Indonesia Web - CLICK) Regional Office

  21. Serving you better… POLICY CLICK CLICK CLAIM BILLING CASH Regional Office Generali Indonesia Regional Office DIRECT REGISTRATION (Through Generali Indonesia Web - CLICK) Regional Office

  22. Serving you better… POLICY Policy Inquiry Member Registration CLICK CLAIM Claim Inquiry Claim History BILLING Billing Due Date Billing Tracking CASH Payment Status Cash Receipt

  23. Serving you better… • Regional Processing Center • Wide provider network 7x24 Hour Call center & Emergency Mobile Phone Service Single Point Service To Pharmacy • Claim & Payment Status email to member

  24. Wider Provider Network (515 local and 30 overseas) • Singapore : 8 Provider • Kalimantan : 16 Provider • Malaysia : 22 Provider • Maluku : 2 Provider • Riau /Batam : 15 Provider • Sulawesi : 10 Provider • NAD : 1 Provider • Papua : 1 Provider • Other Sumatera : 18 Provider • Jabotabek : 260 Provider • Bali/NTT/NTB : 25 Provider • West Java : 55 Provider • East Java : 64 Provider • Middle java : 45 Provider

  25. Serving you better… Claim Profile (Monitoring & Reporting) Pro-Active Claim Management Wellness Program

  26. Whatweoffer CLAIM PROFILE

  27. Claim Facility & Top 10 Preferred Hospital

  28. Claim Profile Total Transactions % Transactions % Amount

  29. Claim Transaction Pattern Employee Child Spouse

  30. The most common In Patient illness

  31. The most common Out Patient illness

  32. Findings and distributions area JAVA ISLAND INDONESIA Java Sea North Indian Ocean • LOCATIONS: • Jakarta and surroundings • Bogor and surroundings • Bandung and surroundings • Surabaya and surroundings • THE MOST COMMON AILMENTS: • Upper Respiratory Tract Infection • Digestive Disease • Dengue Haemorrhagic

  33. Whatweoffer BUSINESS PROGRESS….

  34. Generali Indonesia – Business Progress Business Progress No of Clients BUMIPUTERA-BOT FINANCE

  35. Thank You TerimaKasih

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