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COLLABORATE AND GROW. A Complete Collaboration Solution for Midsize Companies. Midmarket Technology Trends Supporting a Distributed, Mobile Workforce. Workforce. IT Trends. IT Support. Nearly half of information workers work outside the office
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Midmarket Technology TrendsSupporting a Distributed, Mobile Workforce Workforce IT Trends IT Support • Nearly half of information workers work outside the office • Smartphones, tablets, and other mobile devices are now standard business equipment • Enhance/extend mobile infrastructure • Secure BYOD • Server virtualization • Infrastructure optimization • Limited IT staff • Minimize exposure to risk • Complexity in applications, operations
The Benefits of a Collaboration Solution • Collaboration • Engage employees • Build relationships • Leverage social networks • Customers • Serve a larger base • Be more responsive • Improve satisfaction UC&C • Productivity • Simplify workflows • Speed decision making • Reduce time to market • Cost • Reduce labor cost • Reduce operating cost • Reduce opportunity cost
Avaya Unified Communications and Collaboration A Complete Solution for Midsize Companies Video Mobility Networking Security
Avaya IP OfficeA Simple, Powerful Collaboration Solution Virtualized software, dedicated server, or appliance Supports the broadest range of endpoints
Avaya IP Office 9.0 SoftwareWhat’s New? Capability Benefit
Avaya IP Office Deployment Models IP Office Server Edition Primary IP Office Server Edition Secondary Secondary Exchange SQL APP “N” Primary Exchange SQL APP “N” Add a second server for scale / resiliency Virtualize secondary server Virtualize primary server Add a server for scale LAN/WAN Retain appliance as a gateway, for legacy phone support IP Office 500 v2 IP Office can be deployed on an appliance, dedicated server(s), inside a virtual machine, or any combination of these. IP Office 500 v2
Avaya for Midsize Companies: A Complete Collaboration Solution Video Mobility • Avaya Video Solution for IP Office (Scopia) • Avaya one-X® Mobile • Avaya Flare® Experience Security Networking • Avaya ERS 3800 Series • Avaya ERS 4800 Series • Avaya SBCE • Avaya Identity Engines
Avaya Complete Collaboration SolutionAddresses Midmarket Trends / Drivers Workforce IT Trends IT Support • Mobility • Avaya one-X® Mobile • Flare® Experience • Video • Avaya Video Solution • Infrastructure • Virtualized software • Secure BYOD • Avaya SBCE • Identity Engines • Limited IT staff • Complete solution • Integrated • Simple • Powerful
Value of a Complete Avaya Solution • Innovative, validated solutions • Focused on real-time communications • Easier to provision; faster time to service • Single support model • Significantly reduced CAPEX / OPEX • Worldwide network of certified partners
Avaya IP Office Release 9.0Virtualized Software • For industry-standard servers running VMware vSphere v4 / v5 • Supplied as industry standard OVA image • Supports the same features as IP Office Server Edition: • Up to 1,500 users per image • Up to 32 nodes • Primary / secondary and expansion servers for 2,000 users, resiliency • Supports a mix of virtualized and physical nodes • Resource guidelines provided
Avaya one-X® Mobile PreferredA Richer Mobile Experience ✓ • Rich conference controls: click-to-conference, entry/exit notifications, moderator control • Advanced user presence: geo-location, calendar, on-the-phone, follow user presence / availability IM/Presence ✓ Wi-Fi, 3G/4G Connectivity ✓ Visual Voice Mail ✓ Geo-Presence ✓ Conference Controls ✓ Callback ✓ Follow a user With Avaya, mobile workers can locate peers anywhere, anytime to make decisions in real time
Avaya Flare® ExperienceImmersive Conferencing from Windows PC or iPad • Drag-and-drop to create multi-party conferences • Use simple conference controls • Mute, set lecture, lock conference, and more • Can enable secure connections without VPN
Avaya Video Collaboration Solution • Creates a virtual conference room • Combines room system, desktop and mobile devices • Supports BYOD and 3rd party devices • Comprehensive, simple, affordable
Adding Avaya SwitchingIt’s as Simple as 1-2-3 Auto-provisioning – a single command –“Run IP Office” automates set-up, using best practices • Certified 1 min plug and play for IP phones Mature Enterprise class functionality • Robust software with 100+ deployed enterprise features (PoE, PoE+, QoS, security, 802.1X) • True resilient stacking with ease of support and 2-4x more virtual backplane capacity Cost-effective / energy-efficient • 50% lower TCO than market leader • Up to 50% less energy
Avaya Network Switching for Midsize Companies • ERS 3500 • 5–200 users(smaller sites) • ERS 4800 • 50-1000 users • (larger sites and • wiring closets) • ERS 5600 • 250 users and above • (large wiring closet / • small data center core) • Compact form factors • 10 & 24-port models • Gigabit ports & uplinks • PoE and PoE+ • Fanless models • Local and static routing • 8 stack units w/ 200 ports & 80 Gbps capacity • More bandwidth & capacity • 24 & 48-port Gig models • 10 Gig uplinks • PoE and PoE+ • Redundant power • Dynamic routing • 8 stack units w/ 400 ports & 384 Gbps capacity • Resilient switch clustering • 24, 48 & 96 port Gig models • 10 Gig uplinks • PoE • Redundant power • Advanced IP routing • 8 stack units w/ 400 ports & a Terabit+ of stack capacity
Securing UC is DifferentAvaya Session Border Controller (SBCE) IDS / IPS Avaya SBCE Firewall • One software product • Scalable SIP/UC security • Two licensable feature groups • Standard Services: secure SIP trunking • Advanced Services: secure remote worker without VPN, media replication and encryption • Hardware platforms for cost-effective scaling Layer 3 attack Layer 4 attack O/S attack Application attack SIP attacks – DDoS, spoofing Toll fraud – call walking, stealth attacks Media anomalies VoIP, Call State Aware Security
Avaya Identity Engines – BYOD SecurityAll Software / Virtual Appliance Solution • Guest Access • Self-service • Front Desk • Audit logs • BYOD Access • Device On-boarding • Device Fingerprinting • non-802.1x access • Vendor Agnostic • Any Network • Any User • Any Device • Wired & Wireless • Unified Access • Centralized Policy
Avaya IP OfficeRecognition and Market Traction • Over 350,000 IP Office systems sold worldwide • Serving over 10 million SME users worldwide • #1 worldwide for Small & Medium businesses (<250) • 19.5% Market Share* • Bridges Technology: BCM, Norstar, Integral & Partner • One platform provides easy Business Partner adoption * Source: Dell Oro – Revenues Lab-certified testing that proves IP Office has a 32% lower average TCO than ShoreTel with like-for like systems Editor’s award recognizing some of the key movers-and-shakers in the UC space Honors products that demonstrate raw innovation, unique features, and significant contributions toward improving communications technology.