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vti_encoding:SR|utf8-nl. vti_timelastmodified:TR|21 Mar 2010 07:49:25 -0000. vti_extenderversion:SR|6.0.2.8161. vti_backlinkinfo:VX|course/982ServiceO/CH03.ppt new_page_16.htm. vti_author:SR|hunb\hukj. vti_modifiedby:SR|hunb\hukj. vti_timecreated:TR|21 Mar 2010 07:49:25 -0000.

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  1. vti_encoding:SR|utf8-nl

  2. vti_timelastmodified:TR|21 Mar 2010 07:49:25 -0000

  3. vti_extenderversion:SR|6.0.2.8161

  4. vti_backlinkinfo:VX|course/982ServiceO/CH03.ppt new_page_16.htm

  5. vti_author:SR|hunb\\hukj

  6. vti_modifiedby:SR|hunb\\hukj

  7. vti_timecreated:TR|21 Mar 2010 07:49:25 -0000

  8. vti_title:SR|Service Strategy and Market Position

  9. vti_assignedto:SR|

  10. vti_approvallevel:SR|

  11. vti_cacheddtm:TX|21 Mar 2010 07:49:25 -0000

  12. vti_filesize:IR|2165248

  13. vti_cachedtitle:SR|Service Strategy and Market Position

  14. vti_cachedlinkinfo:VX|H|CH03.ppt H|CH03.ppt

  15. vti_cachedsvcrellinks:VX|FHUS|course/982ServiceO/CH03.ppt FHUS|course/982ServiceO/CH03.ppt

  16. vti_cachedcustomprops:VX|

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