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Mission Critical- Mission Impossible

Mission Critical- Mission Impossible. Celia Esposito-Noy Vice President, Student Services Cosumnes River College CACCRAO Annual Conference May 1, 2006. Our Students. See no relevance in educational experience Poor experiences in K-12 Participants of social promotion

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Mission Critical- Mission Impossible

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  1. Mission Critical-Mission Impossible Celia Esposito-Noy Vice President, Student Services Cosumnes River College CACCRAO Annual Conference May 1, 2006

  2. Our Students • See no relevance in educational experience • Poor experiences in K-12 • Participants of social promotion • Limited interest in process of learning

  3. Managing the Student Experience • Student experience cannot be entirely left up to students • Student experience must be purposeful, choreographed, and intentional • Must be relevant for them • We must create opportunities for students to discover relevance

  4. Managing the Student Experience • We want and need to know who our students are, but don’t know how to find out • Students in cohorts feel a greater connection to the campus community, sense their education is relevant, develop stronger ties to faculty and other students, and utilize support services (examples: Puente, Student Athletes or tutoring/group study)

  5. Managing the student experience • We are (still) struggling with low course completion and retention rates, low transfer numbers, and extended time to degree completion. • We are faced with changing demographics, a new generation, and high expectations for success.

  6. Teachable moments are everywhere • Lessons on civility • Completing administrative tasks • Reading is fundamental • Negotiating bureaucracy • Self advocacy, self reflection • Reframing the problem and knowing what questions to ask

  7. Perspectives on Student Retention and Success • Student engagement- what do we mean • Who defines “student success” • Student Services’ responsibility for retention • Consider educational success a “public health” initiative

  8. Managing the First-Year Experience • Too many choices • Loss of accountability • No shared experience to connect with other students • Unfamiliar expectations in the classroom and on campus • Changing the student paradigm- “This is what college students do…”

  9. Creating Campus Community • What role do we play in creating a sense of community • What does the college community value and how is that communicated by staff • Creating opportunities for student/faculty/staff interaction outside of class

  10. What can we do • Create opportunities to connect the curriculum and the co-curriculum • Create opportunities for students to utilize their skills and knowledge • Establish office and program standards and stick with them • Participate in the development of the First-year student experience program • Talk about student services as an instructional unit • Develop methods for measuring outcomes

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