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The Human Resource Challenge Hema Ravichandar

The Human Resource Challenge Hema Ravichandar. e. t. a. v. i. t. o. M. e. ,. 5. z. d. i. r. n. a. g. w. o. A. e. c. R. e. s. R. s. &. e. 6. s. s. 1. 4. p. Attract & Recruit. o. l. e. v. e. D. E. n. a. b. 3. 2. l. e. y. o. l. p. e. D.

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The Human Resource Challenge Hema Ravichandar

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  1. The Human Resource ChallengeHema Ravichandar

  2. e t a v i t o M e , 5 z d i r n a g w o A e c R e s R s & e 6 s s 1 4 p Attract & Recruit o l e v e D E n a b 3 2 l e y o l p e D Infoscion Management Process AnalyzeLearn & Improve Professionally Competent, Happy and Prosperous Best In Class Infoscions

  3. The HR Challenges…… • To recruit, enable, empower and retain the best and the brightest • Create a readily deployable talent pool • Competency Based Role Enabling • Sustain Employee Motivation • Address Compensation Challenges • Enable IT in HR & improve processes to enhance productivity

  4. Deployable talent pool HR Challenges Deployable talent pool • Focused and need-based lateral hiring • Continue hiring from select campuses –“Day 1” status • Phased joining of campus recruits Competency Based Role Enabling Sustain Employee Motivation Compensation Challenges IT in HR & Processes

  5. Competency Based Role Enabling HR Challenges Deployable talent pool Identification of • Streams, roles and competencies • High potential employees • Design and deployment of Training, Mentoring and Appraisal mechanisms • Integrated Continuous Education Competency Based Role Enabling Sustain Employee Motivation Compensation Challenges IT in HR & Processes

  6. Streams & Roles Project Management Customer Interface Technical Program Management Domain Consulting Software Engr Programmer Analyst Resident Project Coordinator Project Manager Grp Proj Mngr Prod Dev Mngr Delivery Mngr Resident Project Manager Account Mngr Business Support Mngr Technical Specialist Technical Architect Sr. Technical Architect Principal Architect Program Manager Senior Program Manager Business Analyst Associate Consultant Consultant Sr. Consultant Principal Consultant Sr. Principal Consultant

  7. Behavioral Competency Framework Illustrative - (Project Management) Behavioral Competencies

  8. Technical Competency Framework Illustrative - (Project Management) Technical Competencies

  9. Infosys Leadership System 14.5 weeks of integrated training Technical Training Quality Process Training Personal Effectiveness & Managerial Training 160 Middle Level Prgms 8 Days/ Annum Performance Focus • Implementing CMM • Statistical Process Control Technology Infosys Finishing School Program Manager • Group Review • Defect Prevention • Internal Auditor’s Training Driving Change Personal Effectiveness Work Prog. Analyst Planned Courses On Request Courses Infosys Vision & Values People Business • Configuration Management • Defect Prevention • Introduction to CMM Milestones C-Enabling Continued Executive Education Software Engineer Customer Partnering Developing Leaders Entry Level Teamwork Classroom Training • Generic & Stream Spcific - Infosys Quality System E- Learning Creating Positive Work Environment Organisational Savvy Integrated Continuous Education @ Infosys Technical Training Quality Process Training Personal Effectiveness & MDP Infosys Leadership Systems

  10. Sustaining Employee Motivation HR Challenges Deployable talent pool • Constant Communication • Enabling HR capabilities in line • Reinforce the vibrant Infosys culture • Institutionalizing Innovation & Creativity • Knowledge Management • Monitoring and actioning the Employee Satisfaction ESAT Participation Trends Competency Based Role Enabling Sustain Employee Motivation Compensation Challenges IT in HR & Processes

  11. Compensation Challenges HR Challenges Deployable talent pool • Competitive Compensation • Performance Linked Pay • Company performance incentive • Individual performance • Asset Creation Opportunities • Address the lifestyle of the employee • Continue to be attractive • Wealth Creation Opportunities • Attractiveness • Stability • Long term • Part of the whole Competency Based Role Enabling Sustain Employee Motivation Compensation Challenges IT in HR & Processes

  12. IT in HR & Processes HR Challenges • Increased HR Productivity • System Enabled HR Services Deployable talent pool Competency Based Role Enabling Sustain Employee Motivation Compensation Challenges IT in HR & Processes • Process Orientation • Malcolm Baldrige Framework • SIX Sigma CFPM

  13. External Accolades • Declared No.1 in theBest Employer Surveyof Business Today in association with Hewitt Associates • "Best Employer"in the Indian Software Industry - Dataquest - NFO-MBL India • Best Organization award by HRD Network

  14. Infosys Value Adds FinancialValue Add LearningValue Add EmotionalValue Add

  15. Thank You

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