Introduction to Improving the Patient Experience Part 1 – April 1, 2010
Introduction to Improving the Patient Experience Part 1 – April 1, 2010. Jill Steinbruegge, MD Diane Stewart, MBA. Agenda. An Evidence-based Approach to Improving the Patient Experience. Jill Steinbruegge, MD. First, a definition. Health Outcome. +. How Care is Delivered. Patient Value.
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