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Business Etiquette Developed by Juanita Johnson, Professor LSU AgCenter, Baton Rouge, LA

Business Etiquette Developed by Juanita Johnson, Professor LSU AgCenter, Baton Rouge, LA Topics 1. Appearance Business/Business Casual 2. Social Graces Introductions/Greetings/Handshake 3. Communication Skills Conversation/Office Culture 4. Table Etiquette Basic Manners/Eating Out

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Business Etiquette Developed by Juanita Johnson, Professor LSU AgCenter, Baton Rouge, LA

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  1. Business Etiquette Developed by Juanita Johnson, Professor LSU AgCenter, Baton Rouge, LA

  2. Topics 1. Appearance Business/Business Casual 2. Social Graces Introductions/Greetings/Handshake 3. Communication Skills Conversation/Office Culture 4. Table Etiquette Basic Manners/Eating Out 2

  3. Appearance Your business image starts with the way you are dressed and is reinforced with your personal mannerisms. 3

  4. Read the company’s dress-code polices to put together a working wardrobe. 4

  5. Introductions and Handshakes In the business world, whoever is the highest-ranking person is introduced to everyone else in order of their position. An exception is, that a clientshould be introduced first, even if you are with someone of higher rank within your company. 5

  6. Social Graces The quality of your life is the quality of your communication. 6

  7. Communication Skills Your attitude is important, because it contributes to how well you will fit into the work environment. 7

  8. Table Etiquette Guests order first Enter your chair from the left and exit to the right Business is discussed after the food order is taken The person who extends the invitation, pays the bill 8

  9. Table Setting Formal Dinner Place Setting 1. Napkin 2. Fish Fork 3. Dinner or Main Course Fork 4. Salad Fork 5. Soup Bowl & Plate 6. Dinner Plate 7. Dinner Knife 8. Fish Knife 9. Soup Spoon 10. Bread & Butter Plate 11. Butter Knife 12. Dessert Spoon and Cake Fork 13. Sterling Water Goblet 14. Red Wine Goblet 15. White Wine Goblet 9

  10. Basic Guidelines for Business Etiquette The references that follow offer different insights on business etiquette. So, it is worth your time to review several references to get a broader perspective. Emily Post’s Etiquette (16th Edition) The New Manners Business Etiquette for Dummies 10

  11. Emily Post’s Etiquette 11

  12. Front flap Back flap Front cover Table of contents Intro pages Excerpt Full index Back cover See all 59 sample pages Recent Searches Look for similar books by subject:Browse for books in: • Subjects > Reference > Etiquette > General • Subjects > Reference > GeneralSearch for books by subject:EtiquetteUnited StatesReferencei.e., each book must be in subject 1 AND subject 2 AND ... Your Recent HistoryLearn More Recently Viewed Products Letitia Baldrige's Complete Guide to the New Manners for the 90'sby Letitia Baldrige, Denise Cavalieri Fike (Illustrator)List Price:$30.00Our Price: $21.00You Save:$9.00 (30%)Used Price: $5.00 Availability: Usually ships within 24 hoursHardcover - (March 1990) 646 pages New Manners for the 90s 12 Turn your past books purchases into$$$Learn more about selling at Amazon.com today! Books Search  |  Browse Subjects  |  Bestsellers  |  Magazines  |  Corporate Accountse-Books & Docs  |  New & Used Textbooks  |  Used Books Amazon.com Home  |   Directory of All Stores Our International Sites: United Kingdom   |   Germany   |   Japan   |   France Help  |   Shopping Cart  |   Your Account  |   Sell Items  |   1-Click Settings About Amazon.com  |   Join Our Staff Conditions of Use | Privacy Notice © 1996-2002, Amazon.com, Inc. or its affiliates

  13. Business Etiquette for Dummies 13

  14. Business Etiquette A SMILE costs nothing, but gives much. It enriches those who receive, without making poorer those who give. It takes but a moment, but the memory of it sometimes last forever. 14

  15. Presentation Evaluation This presentation is provided for informational purposes only. The contents, changes or updates of any printed reference is under the control of the authors. References are provided as a convenience, and the inclusion of any reference does not imply endorsement by the sponsors of this presentation. Please help to improve this presentation by sending comments, suggested changes or additions to me at: jjohnson@agcenter.lsu.edu 15

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