190 likes | 393 Views
Business Analysis and Recommendations. By: Mark Perew, Mary Towner, Wyatt Rothwell, Gretha Bencomo. Who is Sedge Garden Nursery? . What does Sedge Garden Nursery Sell or Do? They sell a variety of plants along with other landscaping necessities.
E N D
Business Analysis and Recommendations By: Mark Perew, Mary Towner, Wyatt Rothwell, Gretha Bencomo
What does Sedge Garden Nursery Sell or Do? • They sell a variety of plants along with other landscaping necessities. • Sedge Nursery Garden prides itself on being customer service oriented • with a simple mission, “Produce a great plant at a reasonable price”. • Sedge Garden Nursery does not plan on becoming a mass merchandiser • or ten-million dollar company, instead they plan to remain true to their • and provide human-based customer service.
Current Business Environment? Cont. • Tracking of inventory. • No counts on stock are kept. • Virtually impossible. • If needed, all items are counted by hand. • Sales can be missed due to being out of stock.
Current Business Environment? Cont. • On-Site Services Scheduling: • In-efficient • Double-booking • Missing supplies • Schedule is not easily accessible while mobile.
Who is Sedge Garden Nursery? What is the Current Business Environment? Cont. • Business Questions • Who are your customers? • How do you retain and acquire new customers? • i.e., word of mouth, advertising • How many employees does Sedge Garden have working on • a daily basis? • How does Sedge Garden keep track of orders, appointments, • and repeat customers?
Who is Sedge Garden Nursery? What is the Current Business Environment? Cont. What is the Current Business Environment? Cont. • Business Questions Cont. • What technology does the company use for accepting • payments and giving receipts? • Does the company have a delivery system available to their • customers? Who is in charge of the delivery system? • What area do they service? • Does Sedge Garden have a computer system setup? • Does the computer have database software? • i.e., Microsoft Access, FileMaker Pro
Business Questions Cont. • Does the company have Microsoft Office? • Is the company using any type of financial software? • i.e., QuickBooks • What's the most time consuming activity? • What's the biggest opportunity for improvement?
Who is Sedge Garden Nursery? What is the Current Business Environment? Cont. What is the Current Business Environment? Cont. Business Questions Cont.
Proposed Solution • Objectives/Features • Ability to store employee records and training • Ability to track inventory • Ability to store customers information • Ability to track labor and material cost
Who is Sedge Garden Nursery? What is the Current Business Environment? Cont. What is the Current Business Environment? Cont. • Proposed Solution Cont. • Ability to track financial records (i.e., deposits and payments) • Ability to track deliveries • Ability to track schedule landscaping, fertilizing, and etc., appointments • Ability to run reports, i.e., cost analysis, sales analysis
Who is Sedge Garden Nursery? What is the Current Business Environment? Cont. What is the Current Business Environment? Cont. • Constraints • Scheduling issues for deliveries and lawn maintenance • Possible financial capital issues for software/hardware requirements • Willingness to adapt to new system • No existing system • Limited availability for training
Expected Benefits • Allows the owners the ability to track their inventory and • the more popular selling items. • Ability to focus more efficiently on customer’s needs. • Employees will be better prepared to handle customer • questions about popular items and inventory. • Ability to keep accurate records on all incoming and • outgoing finances. • Improved scheduling and communication. • Ability to contact clients via telephone, email, text, and social media.
Who is Sedge Garden Nursery? What is the Current Business Environment? Cont. What is the Current Business Environment? Cont. • What is the Current Business Environment? Cont. • They sell a variety of plants along with other landscaping necessities. • Sedge Nursery Garden prides itself on being customer service oriented • with a simple mission, “Produce a great plant at a reasonable price”. • Sedge Garden Nursery does not plan on becoming a mass merchandiser • or ten-million dollar company, instead they plan to remain true to their • and provide human-based customer service.