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BBTelsys and Secure SIP Calling. Providing Solutions that Work in the Real World. BBTelsys LLC Background of a New Venture. Broadband Telephony Systems established as an early VoIP telephony carrier in 2004 by Art Hale BBTS purchase in 2007 30+ Michigan investors recruited for new venture
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BBTelsys and Secure SIP Calling Providing Solutions that Work in the Real World
BBTelsys LLCBackground of a New Venture • Broadband Telephony Systems established as an early VoIP telephony carrier in 2004 by Art Hale • BBTS purchase in 2007 • 30+ Michigan investors recruited for new venture • New management structure • Roland Scott, CEO • New Operational investments • Latest technology, New NOC, existing + new partners • Competitive low-costs, open systems, superior quality • Responsiveness to customers • New Strategy/Re-branding – Commercial Differentiators • Reseller Distribution Strategy
BBTelsys Re-launch • Completion of operation infrastructure • Lower cost • Flexibility for unique services • December 15, 2008 official re-launch of company
Speaker Background • CEO • Investor • Application Software + High Tech Exec • Business and Market Consultant • New Products Development Professor • Entrepreneur • VoIP “just another IP application” (and a little more…a world of possibilities)
Who WANTS Secure Calling • Barack Obama (and others) – national security, public safety • Utilities – operational security, homeland security • Legal – protecting confidentiality, negotiations • Large Manufacturers – competitive and HR info • Medical – privacy (Hippa), medical records and messaging • Financial – deal secrecy, confidentiality
How did BBTelsys get started? • Working with Ingate since 2003 (early adopter) • Putting the tools in place to secure networks • Respect for securing the network • Don’t let VoIP be a tempting target for hackers • The business customer expects 99.999% up-time. It is a “mission critical application”. • Well managed IP infrastructure is essential. • Interaction with Customers – Asking the Customer “What If” • Our strategy is to search for differentiators • Secure calling is a niche but significant unmet need
What Ingate Brought to Our Attention • Signaling and Media flow separately • TLS/SRTP (Transport Layer Security/Secure Real Time Protocol) could provide the right and sufficient encryption for the dynamics of VoIP application (although not widely used) • Low Overhead • High number of small packets • Dynamics of both TLS (on signaling) and SRTP (media) creates a high level of difficulty to crack decoding encryption
Flexibility of Ingate SIParators • Decrypt/encrypt both TLS and SRTP streams to and from the PBX • Decrypt/and then re-encrypt for end-to-end solutions • Pass the media in its encrypted state without decrypting
What’s Wrong with Most Data Encryption Technology • Developed for data, long packets • The more complex the better • Time delay doesn’t impact use High Overhead Produces Delays Which Interrupts or Downgrades Voice Quality
What Devices Can Use TLS • Ingate’s Edge Devices • TLS aware phones • Polycom • Aastra • Snom
Where are Customers Vulnerable • The customer is most vulnerable to espionage at his internet connection • Most existing PBX’s do not allow for encryption
Mobile user Home/Hotel user Confidentiality on the Internet Internet PSTN BBTelsys User authentication (HTTP Digest) – Used TLS/SRTP SIP Signaling encryption (TLS) – Not widely used IP-PBX RTP Media encryption (SRTP) – Not widely used
Testing the Concept (A major utility) PSTN Internet IP Phone TLS/SRTP aware TLS/ SRTP TLS IP-PBX BBTelsys Carrier Switch
TLS – End-User/Carrier Results • Quality of Call Maintained, no noticeable influence or delay • Approximate Bandwidth Overhead appears quite low (but has not been measured?)
BBTelsys is Open for Business • BBTelsys offers TLS Test Calling Today • SIP Trunks • Hosted Plans • The Opportunity for a Reseller or End-User • Secure calling is a differentiator • Major accounts interested • Separate yourself from the competition with BBTelsys
Future Secure Calling Developments • Secure solutions for the Mobile Worker • Current wireless networks frequently unsecured. • a major worry for security conscious • Opportunity initially with softphones to provide similar security • Future solutions on smartphone with fixed-mobile convergence running VoIP phone (ala President’s Blackberry?)