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3. Today’s Objectives Define the term marketing
4. What is Marketing? Product
5. What is Marketing? American Marketing Association Definition
Marketing is an organizational function and a set of processes for creating, communicating and delivering value to customers and for managing customer relationships in ways that benefit the organization and its stakeholders.
6. The Concept of Exchange
7. The Concept of Exchange Exchange may not take place even if conditions are met
8. Marketing Management Orientations
9. Marketing Management Orientations Focuses on customer wants and needs to distinguish products from competition
10. Marketing Management Orientations
11. Sales vs. Market Orientations
12. Developing Competitive Advantage Offer products that perform
13. Developing Competitive Advantage
14. Developing Competitive Advantage
15. Developing Competitive Advantage
16. The Marketing Process