Microsoft ® Outlook & Microsoft Exchange 2010

1. Microsoft® Outlook & Microsoft Exchange 2010 <presenter name> <presenter title>

2. The Right Tool for the JobDelivering Value & Choice across PC, Phone, and Browser PC & Mac Phone Browser

3. Outlook & Exchange Investments Security & Control Performance Productivity • Higher performance on both bandwidth and storage at a lower cost • Improved client performance on data access and startup/shutdown • Content Security • Content Control & Management • Message Hygiene, Tracking and Transport • Unify your communications silos • Work together with improved collaboration tools that simplify sharing and scheduling • Save time managing information Outlook 2010 is the most robust, full-featured, well-integrated client for Exchange 2010

4. Security and Control Content Security Encryption from end to end Information Rights Management (IRM) Content Control & Management Document hold and deletion Online Archive Message Hygiene & Tracking Anti-spam/anti-malware Message tracking Exchange 2010 and Outlook 2010 provide the most security and control for both users and IT professionals.

5. Outlook Protection RulesContent Security Exchange sets policy to force (or suggest) IRM protection on all messages created in Outlook

6. Security and ControlMessage Hygiene & Transport Rules Message Hygiene & Transport Rules • Multi-point anti-spam and anti-malware protection enables broad security measures • Transport rules enable rich server-side control and conditional content management

7. Message Retention PoliciesContent Control & Management Organizations can implement multiple controls based on desired management Online archive provides an alternative to .PST files, enabling content to be stored and retained server-side while being accessed easily from Outlook or OWA Greatly reduced compliance costs for legal discovery & retention Retention policy informs users of organizational policy being enforced on any given message Drag and drop messages or PSTs directly into the archive…. …apply a retention policy….

8. Safe & Block Senders List Limits spam Feedback loop makes all users better off Set in Outlook Synced to Exchange Edge within 60 seconds

9. Performance Higher performance at a lower cost Less bandwidth More scalable Cheaper storage Improved client performance Search multiple stores with speed Responsive experience with increasingly large mailboxes Outlook 2010 and Exchange 2010 have been designed to leverage joint investments in performance, scalability, and speed so that they work better together.

10. Exchange - Performance Improved Server Performance Higher performance and lower cost Cached mode enables Exchange 2010 to reduce network traffic with Outlook 2010 Highly scalable and efficient disk/storage management enables larger mailboxes at lower cost • Use larger, slower, cheaper disks – SATA (Tier 2) Disks • Support larger mailboxes at lower cost • Maintain reliability and performance • Improve storage utilization Exchange 2010 makes the use of low cost disks possible without impacting performance.

11. Outlook 2010 – PerformanceImproved Client Performance Quickly search multiple stores More responsive with larger mailboxes Average time (sec) to complete a set of common email tasks 35% faster 26% faster

12. Productivity Unify your communications silos Outlook on PC/Phone/Browser Unified Inbox Work together with improved collaboration tools Improved scheduling & calendaring Save time managing your communications Conversations management MailTips “Microsoft Outlook is the number one productivity software in use by businesses and individuals today.” Brenda Mackay SAP

13. Outlook & Exchange 2010Better Together Features

14. Demo Outlook & Exchange 2010 • Core Outlook Experience & UI • Microsoft Backstage View • Conversations View • Unified Communications • Personal Productivity • Calendaring • MailTips • Archival • Policy Application • Unified Inbox

15. Conversation View View conversations in context All messages All folders Forks Take action on conversations Ignore Move Categorize

16. Quick Steps Easy access to your most common actions Automatically understands your org. “Chained” actions Custom actions

17. Voicemail Access on the go Forward/Reply Play on phone Take notes Voicemail preview Protected voicemail

18. SMS Sync • Benefits: • User can use OWA, Outlook, and Outlook Mobile to respond • SMS messages are backed up on the server • Recipients can respond to messages • User can switch “screens” while still seeing all their messages 1) OWA sends a text message to Exchange Server 2) EAS connection used to send SMS user’s phone 3) User’s cell phone sends the SMS to the recipient 4) Recipient responds to the SMS 5) All SMS are sent to Exchange though EAS for all “screens” Text Msg SSL User SSL Exchange 2010 Recipient Cell Network Internet Intranet

19. SMS Sync Send/Receive SMS text messages from Outlook SMS conversations Archive old SMS Search old SMS Restore to phone

20. Calendar Sharing Share calendars internally or externally Trust can be set by user or by domain Once trust is set, everything is transparent Admin control is provided

21. Calendar Sharing Admin sets up trust with Microsoft Federation Gateway Admin sets up trust another organization Users can now see calendars from other organizations Fabrikam Inc. Microsoft Federation Gateway Contoso Inc. Exchange 2010 Exchange 2010 Intranet Internet Intranet

22. Calendar Sharing & Publishing Share calendars with trusted contacts Publish calendars for access by anyone

23. Online Archive Move .PST files to the archive Access from any Outlook or Outlook Web App Available directly in Outlook Avoid data loss Easy compliance searches

24. Automatic Contact UpdateWork together with improved collaboration tools Get updated information on your contacts from the Global Address List (GAL) GAL photo automatically added Local contacts get updated when information changes in the GAL

25. MailTips Benefits Early warning system • Out of Facility • External recipient • Reply all on BCC • Moderated DL • Restricted recipient • Lots of recipients Know what you can’t do • Restricted DL • Message size • Mailbox full Examples • Avoid heavy server load • Prevent policy violations • Custom MailTip

26. Productivity – Unified Inbox Notes Voicemail Email Tasks Calendar InstantMessaging Contacts Global Address List SMS Text Messages RSS OnlineArchive

27. Thank You!

28. Appendix