Centre for Health Policy, Programs, and Economics University of Melbourne

1. Improving the Identification of Aboriginal and Torres Strait Islander People in Mainstream General Practice Centre for Health Policy, Programs, and Economics University of Melbourne Presented by Associate Professor Margaret Kelaher

2. Project Aim To identify promising strategies to improve identification processes for Aboriginal and/or Torres Strait Islander people at mainstream general practice

3. Why Now? Identification and/or registration of Indigenous patients at general practices is the gateway to closing the gap measures

4. Translating Identification into quality of care • Hauseman et al (2003) • Availability • Accessibility • Affordability • Acceptability • Campbell (2000) • Clinical care • Interpersonal care

6. Best practiceAboriginal and Torres Strait Islander people • Practice level • Respect • Explanation of why the data is collected • Culturally safe environmentstereotypes • Community level • Consultative process • National level • Autonomy • Minimisation of funds leakage

7. Project Outline • Systematic Review • Public Submissions • Key Informant Interviews • Secondary Data Analysis • PHCRIS and MBS comparison • International Consultation • Medical Software Review • Policy Analysis • Case Studies

8. NATIONAL LEVEL 1,2,3

9. Practice level Strategies • Asking about Aboriginality in the context of ethnicity • In the SAND study, two hundred and four (2.4%, 95% CI: 1.3–3.4) encounters involved patients who identified as being of either Aboriginal or Torres Strait Islander origin. This was twice the rate routinely recorded in BEACH (unweighted, 1.2%, 95% CI: 0.8–1.6,). • Promoting the uptake of Prevenar • Patient education strategy • Identification strategy

10. Practice level strategies • Administration • Clear registration form • Practice updates • Triage with practice nurse • GP follow up • Practice policy

11. Practice level strategies • Education/ training • Cultural awareness (72% of key informants) • how to ask the question and why the question is important (44% of key informants) • data importance (28% of key informants), • Medicare item refreshers (24% of key informants), • Staffing • Indigenous Staff • Whole of practice approach

12. Community level strategies • Youth Confidence development • Encouraged pride in Indigenous identity but not well supported practices • Mapping Indigenous population • Highlighted Indigenous service use

13. Regional strategies General Practice Networks *adjusted for area remoteness [4]

14. National level Strategies to improve Identification in General Practice • Medicare • Practice Incentive Payments • Accreditation • IT

15. National level Strategies to improve Identification in General Practice • Comparison of current incentives to other initiatives in general practice • Data linkage • Incentives and promotion to the community • NZ only international comparison • Relatively high level of misclassification of Maori children compared to the national immunisation register

16. Change Management http://www.mitsue.co.jp/english/case/concept/02.html

17. Encouraging general practice to improve identification • Make it relevant • Patient population • Professional practice • Make it attractive • Practice finance • Professional practice

18. Encouraging general practice to improve identification • Make it achievable • Administration • Staff • Make it necessary • Accreditation • Expectations

19. Project Investigators Associate Professor Margaret Kelaher (Uni Melb) Professor Ian Anderson (Uni Melb) Associate Professor Jane Freemantle (Uni Melb) Dr Susan Day (Uni Melb) Dr Yin Paradies (Uni Melb) Ms Amy Parry (Uni Melb) Dr Jenny Lawlor (Uni Melb) Ms Lexine Solomon (Uni Melb) Ms Angela Scotney (ANU / NCEPH) Dr Karen Adams (VACCHO) Mr Ray Mahoney (VACCHO)

20. Project Reference Group

21. Thank you