Color-coded Wristband Standardization in Florida

1. Color-coded WristbandStandardization in Florida “Patient safety is sound clinical practice”

2. Color-coded WristbandStandardization in Florida Executive Summary – Sept. 2008 Background: • In Pennsylvania, there was confusion regarding wristband color that resulted in a patient being labeled DNR erroneously. • In October 2007, the Florida Hospital Association collected baseline data after concern was voiced about wristband variation in Florida hospitals. “Patient safety is sound clinical practice”

3. Color-coded WristbandStandardization in Florida Executive Summary – Sept. 2008 • The survey results indicate that six different colors/methods are being used throughout Florida to convey Do Not Resuscitate. “Patient safety is sound clinical practice”

4. Color-coded WristbandStandardization in Florida Executive Summary – Sept. 2008 What about staff impact? • New staff – Florida hospitals reported an RN vacancy rate of 10.2% (2006); • RN turnover rate at 8.5%; and • Use of agency and travelers. “Patient safety is sound clinical practice”

5. Color-coded WristbandStandardization in Florida Executive Summary – Sept. 2008 What does this mean? • Potential for confusion exists; and • Opportunity to reduce potential for harm and improve patient safety. “Patient safety is sound clinical practice”

6. Color-coded WristbandStandardization in Florida Executive Summary – Sept. 2008 What did we do? • Reviewed current standardization models in use in other states; • Discussed whether Florida could “build the will” for change; and • Recommended to standardize three condition alerts: • Do Not Resuscitate • Allergy • Fall Risk. Insanity: doing the same thing over and over again and expecting different results. ~ A. Einstein “Patient safety is sound clinical practice”

7. Color-coded WristbandStandardization in FloridaExecutive Summary – Sept. 2008 Florida’s model tracks the Arizona model: • Multidisciplinary workgroup formed through the Arizona Hospital and Healthcare Association. • Task: - Reach consensus on color definitions; and - Develop work plan and implementation tool kit. “Patient safety is sound clinical practice”

8. Color-coded WristbandStandardization in Florida Executive Summary – Sept. 2008 The tool kit contents include: • The colors for the alert designations; • The logic for the colors selected; • A work plan for implementation; • Staff education, including competencies; (cont.) “Patient safety is sound clinical practice”

9. Color-coded WristbandStandardization in FloridaExecutive Summary – Sept. 2008 (cont.) 5. FAQs for general distribution; 6. Sample policy and procedure; 7. Vendor information for easy adoption; and 8. Patient education brochure. “Patient safety is sound clinical practice”

10. Color-coded WristbandStandardization in Florida Executive Summary – Sept. 2008 Our safety as a state and success in this effort will depend on the participation and adoption of each and every hospital in this state. “Patient safety is sound clinical practice”

11. Color-coded WristbandStandardization in Florida Recommendations for Adoption “Patient safety is sound clinical practice”

12. Color-coded WristbandStandardization in FloridaDo Not Resuscitate Recommendation: DNR – Purple It is recommended that hospitals adopt the color PURPLE for the Do Not Resuscitate designation with “DNR” embossed/printed on the wristband, clasp, or label. Calling CODE BLUE! • Recommended in the Standardized Hospital Emergency Code for the State of Florida. • If Florida selected the color blue for the DNR wristband, the potential for confusion exists. • “Does blue mean I code or I do not code?” “Patient safety is sound clinical practice”

13. Color-coded WristbandStandardization in FloridaDo Not Resuscitate Recommendation:DNR – Purple (cont.) • Why not blue? • Should not be the same color that is used for calling a code; and • Registry, turnover, travelers, etc. • Why not green? • Color-blind; and • “Go ahead” confusion. • If we adopt purple, do we still need to look in the chart? • Yes!; and • Code designation can and does change during a patient’s stay. “Patient safety is sound clinical practice”

14. Color-coded WristbandStandardization in FloridaAllergy Easy Implementation The transition to red for Allergy Alert should be easily achieved since 56% of Florida hospitals that use a wristband for allergies already use red for Allergy Alert. Recommendation: Allergy - Red It is recommended that hospitals adopt the color RED for the Allergy Alert designation with the word “Allergy” embossed/printed on the wristband, clasp, or label. Allergies “Patient safety is sound clinical practice”

15. Color-coded WristbandStandardization in Florida Allergy Recommendation: Allergy – Red (cont.) • Why red? • 56% of Florida hospitals that use wristbands currently use red for allergy alert. • Any other reasons? • Associated with other messages such as STOP! DANGER! for example: traffic lights and ambulance/police lights. “Patient safety is sound clinical practice”

16. Color-coded WristbandStandardization in Florida Allergy Recommendation: Allergy – Red (cont.) 3. Do we write the allergies on the wristband, too? NO • Legibility issues; • Changes in the allergy list; and • Patient chart should be the source for the specifics. 4. Does this mean we should no longer use red or “R” on bands to designate blood bank information? NO • Properly educate staff; • Use text on the bands to distinguish, e.g. “allergy”; and • Consider using different band styles and hues of red. “Patient safety is sound clinical practice”

17. Color-coded WristbandStandardization in FloridaFall Risk Allergies Recommendation: Fall Risk - Yellow It is recommended that hospitals adopt the color YELLOW for the Fall Risk Alert designation with the words “Fall Risk” embossed/written on the wristband, clasp, or label. Falls account for more than 70% of the total injury-related healthcare cost among people 60 years of age and older. “Patient safety is sound clinical practice”

18. Color-coded WristbandStandardization in FloridaFall Risk Recommendation: Fall Risk – Yellow (cont.) • Why yellow? • Associated with “Caution” or “Slow Down” for example: stop lights and school buses; • American National Standards Institute (ANSI) designates yellow for tripping or falling hazards; and • All healthcare providers want to be alerted to fall risks so they can be prevented. “Patient safety is sound clinical practice”

19. Color-coded WristbandStandardization in Florida Work Plan “Patient safety is sound clinical practice”

20. Color-coded WristbandStandardization in FloridaWork Plan Documents The suggested work plan for facility preparation, staff education, and patient education includes: • Organizational approval; • Supplies assessment and purchase; • Hospital-specific documentation; and • Staff and patient education materials and training. Following the work plan is a task chart for each element that provides cues for methodical and successful implementation. “Patient safety is sound clinical practice”

21. Color-coded WristbandStandardization in FloridaSample Work Plan Document “Patient safety is sound clinical practice”

22. Color-coded WristbandStandardization in FloridaSample Task Chart “Patient safety is sound clinical practice”

23. Color-coded WristbandStandardization in Florida Staff Education Tools “Patient safety is sound clinical practice”

24. Color-coded WristbandStandardization in FloridaStaff Education Tools for staff education: • Poster announcing the training meeting dates/times; • Staff sign-in sheet; • Staff competency checklist; • Tri-fold staff education brochure about this initiative; • FAQs handout for staff; • Tri-fold patient education brochure about color-coded wristbands; and • PowerPoint presentation. “Patient safety is sound clinical practice”

25. Color-coded WristbandStandardization in Florida Staff Education Tri-fold staff education brochure that includes: • How this all got started…the Pennsylvania story; • Why we need to do this in Florida; • The national picture; • What the colors are for: Allergy, Fall Risk, and DNR; • Script for any staff person talking to a patient or family about the wristbands; and • “Quick Reference Card” cutout that lists seven other risk reduction strategies.  “Patient safety is sound clinical practice”

26. Color-coded WristbandStandardization in FloridaStaff Education Color-coded “Alert” Wristbands/Risk Reduction Strategies A Quick Reference Card =============================== • Use wristbands with the alert message pre-printed (such as “DNR”). • Remove any “social cause” colored wristbands (such as “Live Strong”). • Remove wristbands that have been applied from another facility. “Patient safety is sound clinical practice”

27. Color-coded WristbandStandardization in FloridaStaff Education Color-coded “Alert” Wristbands/Risk Reduction Strategies A Quick Reference Card (cont.) =================================== 4. Initiate banding upon admission, changes in condition, or when information is received during hospital stay. 5. Educate patients and family members regarding the wristbands. 6. Coordinate chart/white board/care plan/door signage information/stickers with same color coding. 7. Educate staff to verify patient color-coded “alert” wristbands upon assessment, hand-off of care, and facility-to-facility transfer communication. “Patient safety is sound clinical practice”

28. Color-coded WristbandStandardization in FloridaStaff Education • Why have a script for staff? • We know how we say something is as important as what we say. This provides a script sheet so staff can work on the “how” as well as the “what.” • Serves as an aid to help staff be comfortable when discussing the topic of a DNR wristband. • Promotes patient/family involvement and reminds the patient/family to alert staff if information is not correct. • By following a script, patients and families receive a consistent message – which helps with retention of the information. • Patient education brochure also available for staff to hand out. “Patient safety is sound clinical practice”

29. Color-coded WristbandStandardization in FloridaStaff Education SCRIPT for any staff person talking to a patient or family: What is a color-coded “alert” wristband? Color-coded “alert” wristbands are used in hospitals to quickly communicate a certain health status, condition, or “alert” that a patient may have. This is done so every staff member can provide the best care possible. What do the colors mean? There are three different color-coded “alert” wristbands that we are going to discuss because they are the most commonly ones used. “Patient safety is sound clinical practice”

30. Color-coded WristbandStandardization in FloridaStaff Education (cont.) SCRIPT for any staff person talking to a patient or family RED means ALLERGY ALERT If a patient has an allergy to anything - food, medicine, dust, grass, pet hair, ANYTHING – tell us. It may not seem important to you, but it could be very important in the care the patient receives. YELLOW means FALL RISK We want to prevent falls at all times. Nurses assess patients throughout their stay to determine if they need extra attention in order to prevent a fall. Sometimes a person may become weakened during his/her illness or following surgery. When a patient has this color-coded “alert” wristband, the nurse is indicating this person needs to be closely monitored because he/she may fall. “Patient safety is sound clinical practice”

31. Color-Coded WristbandStandardization in FloridaStaff Education (Cont.) SCRIPT for any staff person talking to a patient or family: PURPLE means “DNR” Or Do Not Resuscitate Some patients have expressed an end-of-life wish and we want to honor it. “Patient safety is sound clinical practice”

32. Color-coded WristbandStandardization in Florida Policy and Procedure “Patient safety is sound clinical practice”

33. Color-coded WristbandStandardization in FloridaPolicy & Procedure • A template policy and procedure has been provided; • Make modifications to it so it fits your organization’s process and culture; and • Address how to respond when a patient refuses to wear a wristband. “Patient safety is sound clinical practice”

34. Color-coded WristbandStandardization in FloridaExcerpt from Refusal Form The above-named patient refuses to: (check what applies) □ Wear color-coded “alert” wristbands. The benefits of the use of color-coded wristbands have been explained to me by a member of the healthcare team. I understand the risks and benefits of the use of color-coded wristbands, and despite this information, I do not give permission for the use of color-coded wristbands in my care. □ Remove “social cause” colored wristbands (like “Live Strong” and others). The risks of refusing to remove the “social cause” colored wristbands have been explained to me by a member of the healthcare team. I understand that refusing to remove the “social cause” wristbands could cause confusion in my care, and despite this information, I do not give permission for the removal of the “social cause” colored wristbands. Reason provided (if any): ___________________________________________________ ________________________________________________ Date / Time Signature / Relationship _____________ ________________________________________________ Date / Time Witness Signature / Job Title “Patient safety is sound clinical practice”

35. Color-coded WristbandStandardization in FloridaResources Questions? Contact Karen Peterson at: (850) 222-9800 or karen@fha.org • To access an online version of this tool kit go to: www.fha.org/wristband.html. • To access the Patient Safety Advisory report, go to: www.fha.org/acrobat/PApatadvisory.pdf. • To access the full Florida survey results, go to: www.fha.org/acrobat/PatWristbandCht.pdf. “Patient safety is sound clinical practice”