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Library 2.0 and beyond. “Revolutionising Libraries”. Judy O’Connell – CSU School of Library and Information Studies. What is Library 2.0.
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“Revolutionising Libraries” • Judy O’Connell – CSU School of Library and Information Studies
What is Library 2.0 • With the emergence of tools such as Facebook, blogs, wikis, Twitter, social bookmarking, RSS feeds, the mobile web, eBooks and cloud computing it is necessary to offer a more customer driven, socially rich and collaborative model of service and content delivery • In order to stay relevant, libraries need to choose the right tools from the array of options and implement them in their organisations
The future of libraries • Social media and online services allow the user to interact with library staff in a space that is more “power neutral” than the traditional library desk
The social media revolution • Box Hill Institute of TAFE • Social media changes the relationship between libraries and users – library website vs. Library presence • The Library minute – Arizona State University
4 reasons to use social media: • Communicate in their space • Respond topositive/negativefeedback • Marketing/advertising • Getting to know your users • Develop a social media strategy
Click on Facebook icon Share our website link with friends or a group
Creating a networked community of practice • Keeping in touch with the profession - knowing where orwhom to connect and find professional content eg. Librarian in Black, http://socialnetworkinglibrarian.comRSS feeds • The smart worker – improving productivity andlearning from thepeople we connect with through social networks and collaborative tools e.g. Twitter, LinkedIn, Maang, Library COP wiki,self paced online learning
Managing digital content Personal web tools - • Bookmarking - Delicious, Diigo • sites which collect “notes” you create from websites (Evernote,Posterous) • Scoop.itwhich aggregates pages you follow into a magazine format • Flickrand Creative commons for images • Digital information literacy training opportunities – eg. • Online identity management • Bookmarking online content
Creating digital content • 69% of internet users watch videos online – and not just funny cat videos • Tools – Adobe Captivate XtranormalGoAnimateVimeoVodcasts and Podcasts • 14% of internet users have uploaded their own video content
Libraries and the “cloud” Cloud computingBy 2012, most people won’t do their work with software running on a general purpose PC. Instead, they will work in internet based applications, and their data will be stored online TAFE examples: • Teamsite • wiki (COP) • DET Portal • Moodle • LibGuides, Blog, Zoho statistics
eBooks and digital readers • Proliferation of eBook readers in the Australian market • There is a growing market of people who want their reading in digital form • Impact on libraries?
eBook challenges • Reader formats • Digital rights management • Lending conditions • Book availability eBook Suppliers: • Overdrive • Gale • EBL – eBook Library • Ebsco?
Libraries and the mobile web Digital information can be accessed through any screen size Mobile devices • smartphones • Tablets – iPad and others • iPod touch • Very small PCs - Netbooks and smartbooks Increasingly students are bringing their own devices
Google Research 2011 • Australia has the second highest smartphone penetration in the world at 37 per cent • Mobile internet usage by Australians now rivals that of PCs for activities like social networking • Searches are one of the most popular uses of the mobile internet. Two in five Australians search on their smartphones daily as opposed to three in five on their PC. • But about four out of five Australian websites are not optimised for smartphones • http://www.smh.com.au/digital-life/mobiles/australias-white-hot-smartphone-revolution-20110908-1jz3k.html#ixzz1fe05iFxG
Mobile friendly/Mobile apps • Mobile “friendly” versions of our databases and catalogues – EBSCO has free apps for Apple and Android phone • Software to “mobify” existing website – we can explore eg. SIT Library
QR Codes: What are they? • Quick Response Code • Stores more data than barcodes • Free to use • Low technology investment for creation and use • 63% of mobile phones can install a QR reader
QR Codes: Uses Photo of Iron Man 2 with QR Code: Courtesy of Marvel Comics
QR Codes: Library Uses Bookmarks, Business Cards, Leaflets, Posters and signage, Websites,
QR Codes: Uses Linked to electronic journals http://www.flickr.com/photos/25095603@N07/5023713619/
Linked to eBooks http://www.flickr.com/photos/jamesclay/4690553670/
QR Codes: Uses you you Linked to Multimedia guides and HowTos http://www.flickr.com/photos/angels_have_the_phone_box/4880983830/
QR Codes Reader Kaywa Reader Go to http://reader.kaywa.com Or check your phone Market and download a free QR app eg. AT&T Scanner Norton Snap QR Reader – scans page to ensure it’s safe before opening it
Augmented Reality Potential for libraries • Highlighting things on the shelves as well as linking to related e-resources • Library tour information: for users who want to know what they can do at a desk once it’s closed or if they don’t want to ask if they’re not sure • Information literacy tutorials at the location where they might be needed (for example, using call numbers, or how to select the most useful article in the current periodicals room) Links the physical library with the virtual library (databases etc)
Liquid Library • Kevin Kelly, the founding executive editor of Wired wrote an essay called “Scan This Book!” in which he foresaw the coming of a “Liquid Library.”The idea of the Liquid Library is that one day we’ll reach a point where not only have all books been digitized, but that digital knowledge will be totally integrated with all the commentary that exists. • And then that library would also be integrated with reality—the example he gives is that you could stand in Trafalgar Square and access everything that has ever been written about Trafalgar Square.
Don’t get left behind • Consequences: • Out of touch • Out of sight • Out of mind • Usage levels will drop • Missed opportunities
Where do we begin? • Begin with yourself • Understand how to connect, communicate, collaborate • You can’t teach what you don’t do • JUST DO IT!
Hunter Institute Goals for 2012 • The customer is the centre of our business • Learning outcomes achieved by more diverse pathways • Delivery is supported by quality customer services • We improve, learn and grow by practicing creativity, innovation and sustainability