Identification of Needed Intermodal Skills and Development of Required Training Programs Core Competencies for Intermoda

1. 1 Identification of Needed Intermodal Skills and Development of Required Training ProgramsCore Competencies for Intermodal TransportationUPDATE on Philippines Project Patrick Sherry, Ph.D. University of Denver May 22-23, 2006

2. 2 APEC Intermodal Experts GroupProject TPT 01/2002Identification of Needed Intermodal Skills and Development of Required Training ProgramsPhase II: Development of Required Training ProgramsPilot Course in Core Competencies  for Intermodal TransportationOriginal Sponsoring Economy: CanadaProject Manager: George Tyszewicz Transport CanadaDecember 6-10, 2004 Bogor, Indonesia

3. 3 Current Overview Current Sponsor � Phillipines Assessment Phase � designed to assess types of skills and training needed Identify GAPS in skill sets Identify venue Identify Private Sector Partners Match skills needed to training expertise Customize the content to the local economy Implementation planned for October 2006

4. 4 INTRODUCTION The Intermodal Skills Course concept has grown out of three previous APEC ITF sponsored projects: The Congestion Points Study The Identification of Needed Skills and Available Training Programs The Intermodal Skills Workshop

5. 5 Freight Transportation Perspectives�Today�s business is international business!� The common complaints today are: local government has neither the staff, expertise or resources to master regional and global freight issues; while the private sector has neither the staff, time, or resources to deal with each and every local government project and policy affecting their far-flung transportation operations. The gap is especially noticeable at the regional (e.g., multistate level). ISSUES: Slow, inflexible public planning and project delivery compared to private sector Disjointed modal planning Difficult to engage private sector freight interests in state and MPO planning processes; limited freight representation Inadequate freight planning data and analysis toolsThe common complaints today are: local government has neither the staff, expertise or resources to master regional and global freight issues; while the private sector has neither the staff, time, or resources to deal with each and every local government project and policy affecting their far-flung transportation operations. The gap is especially noticeable at the regional (e.g., multistate level). ISSUES: Slow, inflexible public planning and project delivery compared to private sector Disjointed modal planning Difficult to engage private sector freight interests in state and MPO planning processes; limited freight representation Inadequate freight planning data and analysis tools

6. 6 Priority Skill Areas FOUNDATIONAL KNOWLEDGE: Government Regulations & Policies Available Transport Technology Global Business Environment General Business Environment Labor Relations Various Transportation Modes How Modes Interface Understanding of Legal Issues INTERPERSONAL SKILLS: General Managerial Skills Customer Service Skills Communications Skills Listening Skills Sales Skills Coalition Building Skills Teambuilding Skills Conflict Management & Negotiation Leadership Skills

7. 7 Recommendations from First Study Develop an Assessment Framework on Training Apply the Assessment Framework Analyze Delivery Mechanisms Create Educational Partnerships Skill Development in the APEC Economies Long Term Development of Intermodal Curricular Materials

8. 8 APEC Recognizes the Skills Problem Many economies suffer from the same problems The challenge of skills shortages Issues of workforce development Ensure the availability of adequate human resources for intermodal transportation Beginning to develop a framework for studying workforce development issues

9. 9 APEC ITF CONTRIBUTION Many dimensions to the problem� Work of the APEC ITF (IEG) provides an important step to begin to deal with one dimension From basic to middle management The current project will produce and test a one-week long seminar that introduces basic skills and concepts in intermodal transportation

10. 10 Intermodal Skills Course Content

11. 11 DEVELOPMENT TEAM Interdisciplinary Project Team is Comprised of representatives from several economies: Mr. George Tyszewicz � Canada Professor Joseph Szyliowicz - USA Professor Anthony Perl - Canada Professor Patrick Sherry � USA Professor Tony Eastham � Hong Kong Professor Piotr Olszewski � Singapore Professor Timothy Vowles � New Zealand Professor Andrew Goetz � USA Dr. Karen Philbrick - USA Mr. John McDonald � Canada

12. 12 Course Format Each Module Integrated into the overall course concept Accompanied by background readings A case study, which was tested in Manila TPT � WG 20, served as a means of integrating the diverse topics across modules The modules were developed with the intent to be both practical and useful for the rich variety of APEC economies An integrating mechanism for evaluating each module as well as the entire course

13. 13 BOGOR

14. 14 Course Overview Module Topics Knowledge of Modes of Transportation Managerial Skills Systems Analysis Skills Environmental Analysis Knowledge of Computer Applications Knowledge of Technologies Communications Skills Knowledge of Planning Knowledge of Security Operations Understanding Ethical Practices in APEC Intermodal Transportation

15. 15 1. Knowledge of Modes of Transportation Module Objectives: Modal options for transportation Techno-economic attributes and operating characteristics Factors that should be considered in making choices Social (user) considerations A systems perspective

16. 16 2. Managerial Skills for Intermodal Transportation Module Objectives: Common organizational structures Leadership and motivation concepts Best practices in major IM transportation Teamwork and productivity theories Coaching and development strategies Improving collaboration, cooperation, and partnership

17. 17 Lessons from Past Leaders �The more horsepower [that] you have, the more likely you are to get a hundred miles an hour.� - Don Orris

18. 18 3. Intermodal Systems Analysis Skills Module Objectives: Basic concepts of transport systems and their components Analysis of systems operation in terms of capacity, costs and performance Understanding the technical and operational issues of intermodal connections Basic techniques of solving routing and scheduling problems Principles of total logistics cost analysis

19. 19 4. Environmental Analysis Module Objectives: Principles of sustainable development as they apply to transportation How concerns about local and global pollution from transportation are assessed and dealt with How Intermodal transportation options will be shown to offer potential solutions that allow systems to offer more mobility with less negative environmental impacts Advantages of integrating self-assessment of environmental issues into intermodal designing and planning efforts How to introduce, or advance, intermodal options to address disputes over the environmental effects of transportation activities Incorporating key components of different cultural motifs into communication style

20. 20 5. Knowledge of Technologies Module Objectives: Role of technology in intermodal transportation Applications of technology to the various elements of the international supply chain Use of various technologies can enhance productivity and efficiency in intermodal operations Of the challenges posed by the development of electronic commerce

21. 21 6. Knowledge of Computer Applications Module Objectives: Role of computers in the intermodal transport system Various uses of computer software in the assurance and enhancement of intermodal efficiencies Examples of leading software in the international intermodal transport field Examples of Leading Software in the Intermodal Field

22. 22 COMPUTER APPLICATIONS IN TERMINALS Gate handling and security procedures Enhanced yard planning Container location and control Pre-ship load staging and lot preparation Continuous movement to/from crane Reduced congestion, delays and unproductive movement and handlings

23. 23 Software 3P Software - Planning, Demand Forecasting, OLAP Software 3P Software provides solutions for Business Intelligence, OLAP and Demand Forecasting for manufacturing, retail, utilities and pharmaceuticals.www.3psoftware.com A.L.D. Reliability, Logistics, Quality Assurance Software & Services Reliability Software, Life cycle costing software, Quality Assurance, ILS consulting, Total Cost of ownership.www.ald.co.il ABAS Software AG: ERP, PPS, E-Business. ABAS Software AG - bietet betriebswirtschaftliche Komplettl�sungen rund um die IT-Landschaft von ERP bis eBusiness fnr den Mittelstand.www.abas.de ABASSE ERP Selection Software Acronym for A Business Application Software Selection Enterprise. Selection tool for software, programs and applications, pertaining to ERP, MRP, production, planning, scheduling, financials and reporting. helps managers select ERP/MRP software by price...www.abasse.com ABBASOFT E-Commerce ERP Manufacture Extranet ABBASOFT E-Commerce ( Ecommerce ) amp; Manufacturing ERP software combined provides a complete Extranet solution for any manufacturer to sell and communicate to Reps, Vendors amp; Customers (manufacture or distributor) using supply chain manag�www.abbasoft.com ABOL Software Provides shipping software featuring flexible support for most major shipping agencies, including UPS and FedEx.www.abolinc.com ADS Supply Chain Management systems are our specialty. At ADS, we develop customized bar code software to provide you with a complete inventory management solution. We can provide your company with a total integrated solution including portable or mounted bar...www.actmo.com Advanced EDI and Barcoding Find details on Win95 inventory applications, including inventory software for the paper industry.www.edi-barcoding.com AGRASmart� Software AGRASmart� software is an integrated logistics of Material Purchasing Warehouse Logistics Sales Ordering System

24. 24 7. Communication in Intermodal Transportation Module Objectives: Importance of effective communication in transportation situations Common problems of communication in intermodal transportation Problems of cross modal transportation Conflict management and negotiation Incorporate the key components of different cultural motifs into their communication style

25. 25 8. Planning for Intermodal Transportation Module Objectives: Learn about the importance of planning in the development of the intermodal transportation system Learn about the purposes and processes of public sector infrastructure planning across a range of different scales and international contexts. Learn about the key elements and effectiveness of strategic planning in private and public sector decision-making. Learn about planning practices in both the public and private sector through several case studies

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27. 27 9. Intermodal Transportation Security Module Objectives: Why intermodal security is a critical issue Vulnerabilities of intermodal transportation Potential threats it is facing Problems involved in securing intermodalism Planning principles that can be used to enhance security

28. 28 10. Understanding Ethical Practices in APEC Intermodal Transportation Module Objectives: Role of ethics in intermodal transportation Moral principles and ethical guidelines Discussion of examples of ethical issues resulting from cultural norms Principles for decision making and planning Ethical transportation organization

29. 29 Local Case Study Visit to JIT

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31. 31 Participants A total of 47 transportation professionals from four economies participated in this seminar Indonesia: 42 China: 3 Philippines: 1 Viet Nam: 1

32. 32 Course Evaluations The average course rating was 3.4 1=Below Average 2=Average 3=Above Average 4=Excellent 5=Really, Really Great 80% of participants indicated that the seminar was above average, excellent, or really, really great

33. 33 Course Evaluations 7% indicated that the course was: Really, Really Great 41% indicated that the course was Excellent 32% indicated that the course was Above Average 14% indicated that the course was Average 2% indicated that the course was Below Average