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Packing & Shipping

Packing & Shipping. Solution Wei Liu. Methuen Wilmington Andover. Rochester. Nogales. Plano. Hong Kong China. Worldwide Community. Production Servers. SHIP1 SHIP2. Interaction & Work Flow. Active workflow Inactive workflow.

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Packing & Shipping

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  1. Packing & Shipping Solution Wei Liu

  2. Methuen Wilmington Andover Rochester Nogales Plano Hong Kong China Worldwide Community

  3. Production Servers SHIP1 SHIP2

  4. Interaction & Work Flow

  5. Active workflow Inactive workflow Model 1 - Physical Servers Primary server PROD SAN Router Storage Controller PROD Stand-by server

  6. Active workflow Inactive workflow Model 2 - VMware VMware US-XXX-XXX3 DEV SAN Router Storage Controller US-XXX-XXX4 QUAL

  7. Clone major sub-systems on demand Applications Clone PROD QUAL or DEV KCP KCP Flagship Flagship Spex Plug Spex Plug SQL Server MySQL SQL Server MySQL

  8. Copy/save on schedule & on escalation; past on demand Images copy & past QUAL QUAL DEV DEV

  9. Refresh on demand and/or on schedule Database Clone PROD QUAL MySQL MySQL Refresh SQL Server SQL Server PROD DEV MySQL MySQL Refresh SQL Server SQL Server

  10. Printers were not happy “There is no commercial invoice print out again, pls. help to fix it ASAP” “When you experienced the printing issue about a month back you told me Chris fixed it how did he fix that issue but can not fix the other issues?” “I have told you Chris fixed the problem sometimes, but I don't know why he can not fix now” “I have talked with IT team…What was wrong with the printer, and what did they do to repair it?” “Please read my comments in RED!…”

  11. After reviewing the issue, I believe that Lydia has suffered a lot for long time, because it frequently happened to that printer meanwhile more than 30 other printers have had same problem, such as: ... ... One of the incorrect logics in printing process is: Whenever the problem or issue happen, one of printer processes sends message back the application server, for examples, there are no paper. the server pops up a screen to ask"...There was an error found when printing the document.... Do you want to retry or cancel the job?". Obviously there are no people to answer... After user inputs paper into printer, the process still waits for answer from server, and as long as possible. By following the rule "First In First Out", the incoming jobs line up in the queue due to the stuck job in front of them. The solution is to disable this popup. Here is the procedure …. …. The route cause is a default setting on windows 2000 “Wow....thank you for your smart finding for us to fix the issue!”

  12. Databases Backups & Jobs

  13. Event Records

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