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Human Performance = Well-being + Health

Human Performance = Well-being + Health. June 5, 2018. Renee Petrie, VP Healthcare Strategy. U.S. Healthcare is broken. Health Outcomes: U.S. is DEAD last compared to top 10 wealthy nations. $3.3 trillion. HEALTHCARE COSTS. 18%. $14k. 1:2 American adults have a chronic condition

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Human Performance = Well-being + Health

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  1. Human Performance = Well-being + Health • June 5, 2018 • Renee Petrie, VP Healthcare Strategy

  2. U.S. Healthcare is broken Health Outcomes: U.S. is DEAD last compared to top 10 wealthy nations $3.3 trillion HEALTHCARE COSTS 18% $14k 1:2 American adults have a chronic condition and 1:4 have two or more. OF U.S. GDP PER INDIVIDUAL 2X other wealthy nations 200% increase in employee contribution

  3. Key determinant of healthindividual behavior 40% Social & Economic 30% Individual Behavior 20% Clinical Care 10% Environment IT’S BIGGER THAN THE CLINICAL ENCOUNTER CONFIDENTIAL. Do not distribute.

  4. Inspire your total population to be great at anything 85% OF 44K ADURO USERS SAMPLED Report that their motivation to act on their personal vision was strong or very strong. CONFIDENTIAL. Do not distribute.

  5. Inspire your total population to be great at anything 3% 28% 52% OF 44K ADURO USERS SAMPLED 21% said the area of well-being they preferred to work on the most was something other than health and fitness. Growth &Development Money &Prosperity Contribution &Sustainability Health &Fitness 48% CONFIDENTIAL. Do not distribute.

  6. The importance of a holistic approach 3% 21% This underscores the importance of ADURO’s holistic approach to wellness, broadening beyond medical concerns to focus on an employee’s entire self and well-being. 28% Growth &Development Money &Prosperity Contribution &Sustainability Health &Fitness 48% CONFIDENTIAL. Do not distribute.

  7. Meet people where they are 51% of health risk falls In these other areas • Without a holistic approach to wellness, medical concerns are also missed.

  8. Human Performance Lifestyle Condition

  9. HIGHLY INDIVIDUALIZED APPROACH TOPOPULATION HEALTH MANAGEMENT Clinical Care + ADURO Care Paths CHRONIC / ACUTE Behavioral Interventions PRE-CHRONIC Be Great at Anything™ HEALTHY CONFIDENTIAL. Do not distribute.

  10. aDURO Care Paths:CONDITION MANAGEMENT INDIVIDUAL CHOICE: • Establishing care • Adherence – medication and care plans • Intrinsic motivation and limiting beliefs • Activation and shared decisions • Lifestyle behaviors – nutrition, sleep, physical activity, emotional health

  11. Bridging the gapfrom well-being to care TREATMENT & CARE CLINICAL CARE Labs Medications Case Management Visits Preventive Care Pharmacy DIGITAL HEALTH Habits for Life Your Journey Daily Care Healthy Habits Monitoring BG Care Plan LIFESTYLE & HEALTH-RELATED BEHAVIORS Mission Nutrition Intro to Mindfulness Reduce HUMAN PERFORMANCE Get Moving Resiliency Sleep Mode CONFIDENTIAL. Do not distribute.

  12. Collaboration as innovation A Human-centered approach to well-being EMPLOYER PROVIDERS Evidence Based Care Culture of Health ADURO Unified Experience + Lifestyle Behaviors CONFIDENTIAL. Do not distribute.

  13. Be WEll WithIN Innovations Nicole Martel, Systems Director, Health and Well-being

  14. Achieving the Triple Aim

  15. Journey to Health & Well-being Be Well Within I am 44 I have 14 years of service I am over 6 inches in waistline I do not exercise I am on 3 Rx’s My biggest stresses are my job, my teens and aging parents I’m on my way to be well… Care Coordination Culture of Well-being Mercy Plus Plan / Domestic Utilization: High-Quality Care Provider Network Financial Incentives for Healthy Behavior Enroll Online with Our PCP Reduce Cost Share for Chronic Conditions

  16. What is Be Well Within? SOCIAL CHALLENGES BIOMETRIC SCREENING MOBILE APPS & DEVICES WELL-BEING ASSESSMENT • RISK / COST • REDUCTION • MMO CARE MANAGEMENT • MINDFUL EATING PROGRAM • MERCY HEALTH SELECT CARE CONTINUUM • REGIONAL HEALTH MANAGEMENT PROGRAMS OUTCOMES REPORTING INCENTIVE MANAGEMENT HUMAN PERFORMANCE PROGRAMS

  17. Awareness: Biometric Testing Integration Doctor Alerted (Glucose Levels) Data Feed EMR 7 Labs Outcomes Enhanced Clinical Experience Concierge Experience Data Feed Human Performance: Group & 1:1 Coaching WellMetrics Screening

  18. Integration with Care Path (EMR) Be Well Within & CarePATH • Bidirectional screening data • Health Trends • Well-being Assessment Information • Referral Path

  19. Integration with Care Path (EMR) Be Well Within & CarePATH • Referral to Be Well Within Health Management Programs now available • All programs available for referral satisfy the health management requirement • Programs include: • Naturally Slim- mindful eating program to reverse MetS risk • Breathe Easy- tobacco cessation • My Health Matters- weight management program • Diabetes Management program

  20. Custom DMP Path Example Ongoing tracking and insights. Easy, accessible, convenient. View care plan and education content. Track habits and dive deeper into Human Performance. Deliver the right care path, easy sign-up.

  21. Total Integrated Experience Practice Mindfulness Stress App Reminder Improved Sleep Increased Productivity EMR

  22. Care Management Model SOLUTIONS Super Sick’ Complex Case Rising Risk Low Risk Little to no risk 1 Patient Care Management 750 patients 3,900 patients Lifestyle Management 1,900 patients Challenges & Resources 16,000 patients ǂ

  23. HR-Benefits is advocating for the Triple Aim among our 47,000+ employees and family members Four examples: Creating appropriate linkages in care management between internal ACO and external TPA’s Care Management 2 1 We Increased Mercy Plus Plan enrollment which will drive domestic utilization growth in 2017 4 HR partners with clinical leadership to create more awareness (and accountability) in improving clinical and cost outcomes Aggressive Pharmacy design and network strategies are increasing domestic utilization and bringing down pharmacy trend 3

  24. Design Thinking Exercise Kevin Ruth, R&D Product Manager & Facilitator June 5, 2018

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