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Embarking on Equitable Change in Turbulent Times. A Study on Enabling Conditions for Dialogic Organizational Development Rachael Banks June 9, 2012. Social Inequities in Public Service. Persistent health inequities Unjust Costly Preventable.
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Embarking on Equitable Change in Turbulent Times A Study on Enabling Conditions for Dialogic Organizational Development Rachael Banks June 9, 2012
Social Inequities in Public Service • Persistent health inequities • Unjust • Costly • Preventable
Many Organizational Development (OD) Efforts Underway • Previous efforts partially successful • Bounded, distinct efforts • Separate programs • Organizational complexity increasing • Increased Need • Wicked Challenges • Environment transforming
Two Types of OD • Diagnostic • Problem identification • Diagnosis • Time limited • Dialogic • Solutions oriented • Inquiry overlaps with intervention • Continuous and cyclical
OD Methods out of Touch • Dialogic seems better for complexity and turbulence • Literature • EMPA coursework • Organizational experience
Research Question What conditions must be in place to initiate dialogic OD approach that can address wicked challenges like health inequities? Are there different enabling conditions for the two types of OD?
Literature Review Literature on Diagnostic OD, enabling conditions Need and urgency Top management commitment Multi-level involvement Resource allocation Openness to learning A plan Gap in Dialogic enabling conditions
Data Analysis Phase 3: Determine pre-conditions for dialogic changes that addressed wicked challenges
Study Limitations Small, convenience sample Varying OD content areas Limited generalizability Preliminary study Does not control for all variables
Findings • Dialogic used for wicked challenges • Health inequities are wicked challenges
Findings • Dialogic Pre-conditions not in literature • Committed to disrupt status quo • Empowerment-focused • Strengths-based • Reflective Culture • Dialogic pre-conditions are different than diagnostic • Hybrid
Implications • If working with wicked challenges: • Consider using Dialogic OD • Enabling conditions • Tools • Agencies sponsoring OD efforts: • Assess pre-conditions • Learn dialogic approach • Recruit people with dialogic skills, experience
Future Study • Develop method to assess enabling conditions • Solidify Dialogic OD competencies • Study enabling conditions and link to OD outcomes