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Twelve Step Program to Meeting Quality Matters Standard One. Sandra Johnson and Sharon Lalla New Mexico State University. Step One (1.1 ) Welcome Email. Send a welcome email sent to students that contains the followin g- WELCOME to your cours e WHERE to find your course
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Twelve Step Program to Meeting Quality Matters Standard One Sandra Johnson and Sharon Lalla New Mexico State University
Step One (1.1)Welcome Email Send a welcome email sent to students that contains the following- • WELCOME to your course • WHERE to find your course • HOW to access the course • WHAT to click first to get started
Step Two (1.1)What do I do first? Students have accessed their course. What do they do now?Provide specific steps on what you want them to do to get started.
Step Three (1.2)The Foundation-Your Syllabus • Understand the purpose of the course • How the content is structured and carried out • Course schedule • Delivery modalities (online or blended) • Modes of communication • Types of learning activities • How learning will be assessed
Step Four (1.2)Course Outline/Pacing Guide A course outline or pacing guide provides an overview of your course and should include – • Date • Times • Places • Scheduled • Events • Assignments • Assessments • Due • Dates
Step Five (1.3)Netiquette A etiquette or "Netiquette" statement provides- • Expectations for communication • Examples of etiquette considerations: • Expectations for the tone and civility used in communication • Expectations for email conten • “Speaking style” requirements (abbreviations, emoticons, etc) • Spelling and grammar expectations • Discussion board participation
Step Six (1.4)Student Resources • Academic support • Library • Writing assistance • Math assistance • Any specific student resource required or suggested for your course • Tech Assistance
Step Seven (1.5)Prerequisites Needed • Information about prerequisite knowledge (i.e., passed BIO 100, ?????) • Any required competencies (i.e.,Native Spanish speaker, ACT score of 20 or above, BA in English) • Information should be foundwithin the course in documents linked to the course • Supporting material provided to the student by another means
Step Eight(1.6) Tech Skills Needed • General as well as course-specific technical skills • Examples of technical skills might include • Using the learning management system • Using email with attachments • Creating and submitting files in commonly used word processing program formats • Copying and pasting • Downloading and installing software • Using spreadsheet programs
Step Nine (1.7)Instructor Information • Initial introduction should- • Include the instructor’s name, title, field of expertise, email address, phone number, and times when the instructor is typically online or may be reached by phone. • Create a sense of connection between the instructor and the students • Present the instructor as a professional • Include comments on teaching philosophy • May include personal information such as hobbies, family, travel experiences, etc. • May include aphotograph
Step Ten (1.8)Student Introductions Student introductions help to - • Create a welcoming learning environment • Establish community • Open lines of communication between students and the instructor Instructions for the introduction should include- • Guidance on where and how students should share their introduction • May ask students to respond to specific questions. • May provide an example of an introduction and/or start the process by introducing themselves
Step Eleven (1.1)Social Café and Tech Help Area Social Cafe- • Provides students an inviting, safe place to question, discuss, document, share thoughts,and experiences for your course. • Tech Help - Provide directions or links for help with technical issues. Strive to create a learning environment where students can focus on learning and not be troubled with technical problems.
Step Twelve (1.1)What do I do next? Provide specific directions on what you want your students to do next. For example- • Click on Module 1 and begin your lessons. • Navigate to unit 0 and begin!
Websites for Help with Best Practice • Online Course Improvement Program-NMSU • Las Positas College • Teaching Online-University of South Florida