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What Makes a Leader?

What Makes a Leader?. The most effective leader. IQ and technical skills are entry level requirements Emotional Intelligence is the sine qua non of leadership

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What Makes a Leader?

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  1. What Makes a Leader?

  2. The most effective leader • IQ and technical skills are entry level requirements • Emotional Intelligence is the sine qua non of leadership • To identify Emotional Intelligence its five components should be explored: self-awareness, self-regulation, motivation, empathy and social skills

  3. Evaluating Emotional Intelligence • Research shows that intellect is a driver of outstanding performance, but Emotional Intelligence turned out to be twice as important as other ingredients of excellent performance at all job levels. • 90% of the difference between star leaders and average ones is attributable for Emotional Intelligence rather than cognitive abilities. • Emotional Intelligence of leaders seems to be positively linked to company performance • Taking the right approach, Emotional Intelligence can be developed

  4. Self-awareness • The ability to recognize and understand your moods, emotions, and drives, as well as their effect on others. • Hallmarks: • Self-confidence • Realistic self-assessment • Self-depreciating sense of humor

  5. Self-regulation • The ability to control or redirect disruptive impulses and moods. The propensity to suspend judgment - to think before acting. • Hallmarks: • Trustworthiness and integrity • Comfort with ambiguity • Openness to change

  6. Motivation • A passion to work for reasons that go beyond money or status. A propensity to pursue goals with energy and persistence. • Hallmarks: • Strong drive to achieve • Optimism, even in the face of failure • Organizational commitment

  7. Empathy • The ability to understand the emotional makeup of other people. Skill in treating people according to their emotional reactions. • Hallmarks: • Expertise in building and retaining talent • Cross-cultural sensitivity (Globalization!) • Service to clients and customers

  8. Social skills • Proficiency in managing relationships and building networks. An ability to find common ground and build rapport. • Hallmarks: • Effectiveness in leading change • Persuasiveness • Expertise in building and leading teams

  9. Can Emotional Intelligence be learned?

  10. Learning Emotional Intelligence • Emotional Intelligence is inborn, but nurture also plays a role. It increases with age, but developing it might also be useful. • Learning means to break old behavioral habits and establish new ones. • This takes more time than conventional training and needs an individualized approach. Persistence and practice is crucial, just as a sincere desire to change. • Reflect and ‘replay’, observe others, ask for constructive critiques, etc.

  11. How could the five components of Emotional Intelligence be developed?Dare to be creative and innovative!

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