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Implementation of ePro Pros and Cons

Implementation of ePro Pros and Cons. June 8, 2007 Valerie Rolandelli – UMUC Michael Downey – Cedar Crestone, Inc. ABOUT UMUC. UMUC is a USM institution with a significant national profile and is a world leader in online education.

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Implementation of ePro Pros and Cons

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  1. Implementation of ePro Pros and Cons June 8, 2007 Valerie Rolandelli – UMUC Michael Downey – Cedar Crestone, Inc.

  2. ABOUT UMUC • UMUC is a USM institution with a significant national profile and is a world leader in online education. • In Fiscal Year (FY) 2006, UMUC had over 153,000 online course enrollments (for more than 100 Bachelors and Masters Degree Programs). • The number of students enrolled in UMUC stateside programs has grown by 49% in the last five years – from 22,233 in fall 2001 to 33,096 in fall 2006. • The Board of Regents projects that UMUC's enrollments will grow by 101% by 2015.

  3. ABOUT CEDARCRESTONE • CCI is a partner of the University System of Maryland • We are a consulting firm specializing in PS • We are based in Alpharetta, GA • We have 3 divisions: HE, Public Sector/Gov't, and Commercial • HE Practice began in 1997 - corresponding to the PS release of Student Administration - now called Campus Solutions • HE is the largest of CCI's verticals - accounting for 40% of our revenue • We have significant experience with PS Student 9.0 • We have 150 Senior Consultants - including trainers and management consultants, etc. • Our CCI HE Management team has an average of over 20 years experience in HE

  4. Introduction • Live in September 2004 on version 8.4 • Upgraded September 2006 to April 2007 to version 8.9 – partnered with CedarCrestone • Approximately 70 requisitioners/50 approvers in Adelphi • 60 purchase orders/month • 80/20 Rule – 80% of requisitions come from four (4) departments

  5. What were our issues? Dirty Laundry • Casual Users • Incorrect/Incomplete Information on the requisitions • Matching Issues due to improper receipt entry • Inadequate ability to problem solve • Inefficient Workflow

  6. What did we hear from our end users? • Needed to be more user friendly • More information per screen • Difficult to check status of requisitions or purchase orders • Couldn’t find legacy information • Wanted capability of attaching documents

  7. Guiding Principle: Make it as easy as possible for the maximum number of people integrating with a page = infrequent, casual user (KISS: Keep It Simple Stupid)

  8. Why ePro? • No additional licensing cost • Replaced existing customizations • Simplified processes • “One Screen” shopping

  9. Workflow • Five (5) levels three (3) levels • Project Specific Workflow possible Requisitioner (PM) Approver1 Chartfields Approver2 Approver 3

  10. How we simplified requisitions • Cosmetic changes • “Tweaks” • “Pinches” • Hid what we didn’t use • Changed language to be more intuitive • Attachments

  11. How we simplified approval You got Mail! Email collaboration KISS

  12. How we simplified approval

  13. How we simplified receipt KISS • Casual Receiver • Power Receiver (Asset Management)

  14. Life cycle of requisition More “Bang for the Buck”

  15. Results • Go Live 4/16/07 • 8.4 data is viewable in 8.9 Manage Requisitions • Less “help desk” time • Approvers are ecstatic (Do have issues with delegation of authority for approvals when absent.)

  16. FUTURE ENHANCEMENTS • Year – end requisitions • Accounting Distribution on the Approval e-mail • Document Imaging Interface

  17. Implementation of ePro Pros and ConsQuestion? June 8, 2007 Valerie Rolandelli – UMUC Michael Downey – Cedar Crestone, Inc. Assistance provided by Jason Pruitt, UMUC

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