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Chapter 4 Case # 3

Wolf Peak International: Failure and Success in Application Software for the Small-to-Medium Enterprise (SME). Chapter 4 Case # 3. Algo Leopando Elliot Morton. Company expansion Current software exhausted Replace old Software Purchase new software (SME software) Not user friendly

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Chapter 4 Case # 3

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  1. Wolf Peak International: Failure and Success in Application Software for the Small-to-Medium Enterprise (SME) Chapter 4 Case # 3 • Algo Leopando • Elliot Morton

  2. Company expansion • Current software exhausted • Replace old Software • Purchase new software (SME software) • Not user friendly • No reports printed • Switch to new software • Purchase a new software again (SAP software) Background Info.

  3. Sophisticated user interface • Old data cannot be migrated • Developed from scratch with insufficient testing • No correct reports produced • Could have been avoided • Lots of Testing • Make user interface friendly (similar to a Windows GUI) Q1: What problems occurred when Wolf Peak upgraded from QuickBooks to a new accounting software package? How could these problems have avoided?

  4. Friendly user interface • Rapid ROI • XL Reporter • Works with Excel, instant access to financial & operational data, custom reports • Applied software to: • Warehouse Management • Customer Relationship Management • “SAP Business One creates an environment where the decision makers get the information they want on a timely basis, in a format they can use…this is a business management tool.” Q2: Why did SAP’s Business One prove to be better choice for Wolf Peak’s management than the new accounting software? Give several examples to illustrate your answer.

  5. Case by case basis • Yes: • Larger sophisticated businesses • Instant results from larger pools of data • Many functions & smaller price tag • No: • Smaller businesses-mom & pop stores • Specialized software may provide specific pros to certain industries that are unavailable in integrated business software suits Q3: Should most SME’s use an integrated business software suite like SAP Business One instead of specialized accounting and other business software packages? Why or why not?

  6. Update By February 2005 Wolf Peak had tripled its workforce. In 2005 and 2006, Wolf Peak was the recipient of the Utah 100 Award recognizing the achievement of being ranked among the fastest growing companies in the state. Still growing to this day. News Cloud Computing Mobile Technologies Current News/Utilization

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