NHS Counter Fraud and Security Management

1. NHS Counter Fraud and Security Management

2. Aim To deliver an environment that is safe and secure so that the highest standards of clinical care can be made available to patients

3.  Tackling violence against staff Protecting NHS property and assets Security of drugs, prescription forms and hazardous materials Protecting maternity and paediatric units

4. Generic areas of action Creating a pro-security culture Deterrence Prevention Detection (reporting) Incident investigation Sanctions Redress

5. Role of Local Security Management Specialist (LSMS) To deliver a safe and secure environment locally To provide a comprehensive, inclusive and professional security management service for their health body To lead on work to tackle violence against NHS staff To link with the health bodies risk assessment processes To link with the health bodies health and safety processes

6. Role of LSMS To ensure security breaches are reported To investigate security breaches so that preventative action can be fed into the risk process To ensure lessons are learned from security breaches To ensure security management policies and procedures are current, appropriate, implemented and reviewed

7. Working with DNV and NHS Litigation Authority Quarterly meetings Consultation on standards Joint work on policy templates and guidance

8. Common areas of work DNV Standard �s Prevention and management of violence and aggression Safety of lone workers Staff training Lockdown Physical security Training needs analysis NHS SM initiatives Guidance and policy templates NHS SM lone worker service �Not Alone� guidance CRT/PSTS training programmes Lockdown guidance NHS SM Security Manual Tackling violence against staff Non physical assault guidance

9. Conflict Resolution Training (CRT) National CRT standards Promoting Safer and Therapeutic Services (PSTS) Standards for CRT in Ambulance Services

10. Lone Workers NHS SM �Not Alone� guidance NHS SM policy templates and guidance NHS SM security manual - LW chapter LSMS responsibilities

11. NHS Lone workers service Framework agreement Call of contracts for Trusts Frequently asked questions Centrally managed by NHS SM Funded for first two years

12. Lone workers The LSMS should support and assist their Trust in: Policy development Risk assessment Ensuring processes are in place to mitigate against risks Ensuring incidents are reported Investigating incidents Feeding lessons learned into the risk management process

13. Lockdown  Operational and policy drivers Development of the guidance The focus of the lockdown guidance

14. Content of the guidance Part 1 - aim of the document Part 2 - references useful sources of information for planning and implementing a lockdown Part 3 - defines �lockdown� Lockdown is the process of controlling the movement and access � both entry and exit � of people (NHS staff, patients and visitors) around a trust site or other specific trust building/area in response to an identified risk, threat or hazard that might impact upon the security of patients, staff and assets or, indeed, the capacity of that facility to continue to operate. A lockdown is achieved through a combination of physical security measures and the deployment of security personnel.

15. Content of the guidance Part 4 - framework for developing a trust lockdown risk profile Part 5 - best practice principles in preparing to lockdown Part 6 - best practice principles for when a lockdown is called Part 7 - how an NHS trust can recover from a lockdown Part 8 - summary of the guidance - a lockdown toolkit

16. Piloting a new NHSLA lockdown standard To support the development of a lockdown response the NHSLA is piloting a new lockdown standard. The standard to be rolled out over the next 3 years includes: Level 1 � NHS trust to document how it intends a lockdown risk profile to be drawn up Level 2 � development of a lockdown risk profile Level 3 � implementation of a live lockdown and subsequent review of the lockdown risk profile

17. Piloting a new NHSLA lockdown standard Additional support to pilot new standard: Detailed case studies based on various lockdown scenarios are in the process of being drawn up Lockdown training package Project Argus- health

18. Contacts Security management - securitymanagement@cfsms.gsi.gov.uk Lone worker protection - loneworkerprotection@cfsms.gsi.gov.uk