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EAPs in the Workplace 2012

This WisdomWorkplace webinar program is brought to you by United Benefit Advisors in conjunction with Mutual of Omaha. EAPs in the Workplace 2012.

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EAPs in the Workplace 2012

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  1. This WisdomWorkplace webinar program is brought to you by United Benefit Advisorsin conjunction with Mutual of Omaha

  2. EAPs in the Workplace 2012 To a major degree the “roots” of the EAP profession emerged and gained energy from the early Occupational Alcoholism Programs. The evolving EAPs of today provide their customers with a wide variety of services to address employee performance and well being. In Time with EAP: How EAPs work with you to help your people: In times of grief… In times of crisis… In times of conflict… In times of stress…

  3. In the beginning … 1975 Interview with two medical directors and counselors in Des Moines NWB Received two excellent pieces of advice/insights…”Stood the test of time” 1. Don’t get caught in the middle – employee/manager/union 2. Skills/knowledge/training … be of great value … be creative • Don’t know how to do it and what it would look like … office • Governor/Senator Howard Hughes 60s/70s • National Institute on Alcohol Abuse & Alcoholism 1972 Thundering Hundred • Association of Labor/Management Administrators and Consultants on Alcoholism 1971 … “Broad Brush Approach” 1989 EAPA • Performance … Productivity… Confidentiality

  4. Vitality – Support/Resources – OpportunitiesHow EAPs work with employees • In Times of Grief – • Death and loss comes in many forms to the workplace Example 1 – Death of a Family Member • Director’s call asking for assistance – 1st time • Assess needs and “unique qualities” • E-mail grief information to review • EAP websites • Plan involving key stakeholders • Follow up – next steps • FMLA? • Follow – Up? • Example 2 – Death of an employee • Request from manager • Assess needs and “unique qualities” • Plan involving key stakeholders • Meeting with work team • Our human spirit and social brain • Follow up • Their story

  5. Vitality – Support/Resources – OpportunitiesHow EAPs work with employees In time of crisis - • The research on resiliency and hardiness tells us… • Critical incidence(s) EXAMPLE: • Request from senior VP HR • Assessing needs • Plan and actions • Follow up • Their story

  6. Vitality – Support/Resources – Opportunities(Leverage) In times of conflict - • Mandatory EAP referrals • Performance / Attendance / Behavior / Safety PABS • Documentation – assessing needs • Referral to EAP • Confidentiality – release(s) of information • Company policy & procedures • EAPA – Core Technology / CEAP • Plan & follow up

  7. How EAPs work with you In times of stress - Healthy Brain Exercises • Employee Assistance Society of North American EASNA “Evidence Based” • The research is impressive • We can change and maintain healthy neurons in our brain • Smile • Yawn • Aerobic Exercise • Meditate • Take time to relax • Optimism, faith, hope, resiliency, hardiness

  8. Resources • How God Changes Your Brain by Andrew Newberg, M.D. and Mark Robert Waldman, PhD • Change Your Brain Change Your Body … Use Your Brain to Get and Keep the Body You Have Always Wanted by Daniel G Amen, M.D. • The Resiliency Advantage – Master Change, Thrive Under Pressure, and Bounce Back from Setbacks by Al Siebert, PhD • Resilience At Work – How to Succeed No Matter What Life Throws At Your by Salvatore R. Maddi, PhD and Deborah M. Khoshaba, PhD

  9. This program has been submitted for 1.0 (General) recertification credit hour toward PHR, SPHR and GPHR recertification through the HR Certification Institute. Once approval for credit from HRCI is received, UBA will email all attendees of this webinar the recertification credit number. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.

  10. Thank you for your participation in the Employer Webinar Series. To obtain a recording of this presentation, or to register for future presentations, contact your local UBA Member Firm. www.UBAbenefits.com www.mutualofomaha.com

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