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Mentoring is not about WOW!. Mentoring is about a-HA !. What is mentoring ?. A relationship that is focused on the process of learning what can not be learned any other way Mentors help: Explore complexity in problem analysis Develop political awareness
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Mentoring is about a-HA!
What is mentoring? A relationship that is focused on the process of learning what can not be learned any other way Mentors help: • Explore complexity in problem analysis • Develop political awareness • “hold up the mirror” – push accountability – confront behaviour that doesn’t work
Coaching and Mentoring Continuum CoachMentor Executive Mentor/Coach wholeperson skills/performance potential complex & evolving issueexploration finite/concrete roles/competencies medium term longer term short term authoritative directive context driven non-directive exploratory
Mentoring addresses 4 organizational initiatives Delivers a solid Return on Investment by Enabling: • Attraction: get the best • Retention: keep the best • Continuity/succession: have the best in key roles and have them develop others to be even better • Growth: with the best talent, we can capitalize on opportunities
Career Development Pipeline – where mentors make a difference Executive/Group Manager Transition to “Strategists” Transition to “Generalist” Manage Managers Transition from “Specialist” Manage Others Manage Self
Recent ROI impact • Current leadership mentoring: • 280% based on outcomes: team effectiveness • High potential development: • 180% based on group mentoring project outcomes • Engineering company: • 1,200% derived from: reduced overtime; quality improvement; conflict resolution • Intrinsic ROI: • Improved decision making - reduced “worry factor” • Speed to productivity - reduced time to integrate in new role • Promoted vs leaving
What is in it for me? Mentors: • Better leaders Protégés: • accelerated development - preparing for the next level/stage • smoothing integration into more complex roles • Improved awareness of impact on others
What is in it for me? Manager of participants: • More effective team work • improved business performance Organizational Impact: • leverages internal development initiatives • attraction of talent • improved top and bottom line business results where program linked to business strategy • builds a culture of learning
Mentoring link to Strategic Objectives be recognized by our clients as supplier of choice within our sector provide a culture of continuous Learning for our staff technical capabilities provide high quality XXX services to all of our clients Service our clients with high quality professional staff meta-leader competencies developed through mentoring
Welcome Our Panelists • Glain Roberts-McCabe – The Executive Round Table • Gabriella O’Rourke – KPMG • Katherine Rethy – KAR Development Corp. • Tony Redmond – Canada Revenue Agency
Question: • What processes would you put in place to support or gain buy-in from the managers and colleagues of the participants in the mentoring initiative?
Make it work: Take the time to build trust Know what you want to learn Be willing to share Get trained Keep in touch Keep a learning journal Follow-up on how you used recommendations Avoid pitfalls: Set boundaries Bring real issues to the table Feedback is tough – learn to use it well Access resources Learn how to reflect and integrate learning Making mentoring work for you
“The greatest good you can do for another is not just to share your riches, but to reveal to him his own.” Benjamin Disraeli, 19th-century Prime Minister of Britain
HOW TO REACH US Key Contacts: Dobri J. Stojsic 416 366-4774 x 22 Senior Partner Email: djs@tspg-consulting.com Catherine Mossop 416 366-4774 x 25 Partner Email: cmossop@tspg-consulting.com cmossop@sagementors.com The Strategic Planning Group 258 Adelaide Street E, Suite 201 Toronto, Ontario M5A 1N1 Tel: (416) 366-4774 Fax: (416) 366-4775 www.tspg-consulting.com Sage Mentors Inc. Mentoring resources, tools and support www.sagementors.com