Complex – Simple – Complicate - Chaos

1. Complex – Simple – Complicate - Chaos Agile Tour 2013 - Vietnam

2. Personal Sheet First Name _______________________________ Gender  male  female  complicated Age Group  < 26  26-35  36-50  > 50 Nationality _______________________________ Organization _______________________________ Job Title _______________________________ Agile Level  none  junior medior  senior

3. Cynefinframework

4. Cynefin Framework Cynefin /ˈkʌnɨvɪn/ is a Welsh word, which is commonly translated into English as 'habitat' or 'place‘. The name serves as a reminder that all human interactions are strongly influenced and frequently determined by our experiences, both through the direct influence of personal experience, as well as through collective experience, such as stories or music. http://en.wikipedia.org/wiki/Cynefin Dave Snowden

5. COMPLEX COMPLICATED CHAOS DISORDER SIMPLE Sense, Categorize – Respond Best Practice Cause and effect relationships exist, are predictable and are repeatable

6. COMPLEX COMPLICATED Sense, Analyze – Respond Good Practice Cause and effect relationships exist, but are not self-evident, and therefore require expertise CHAOS DISORDER SIMPLE Sense, Categorize – Respond Best Practice

7. COMPLEX Probe, Sense – Respond Emergent Practice COMPLICATED Sense, Analyze – Respond Good Practice Cause and effect relationships are only obvious in hindsight, with unpredictable, emergent outcomes. CHAOS DISORDER SIMPLE Sense, Categorize – Respond Best Practice

8. COMPLEX Probe, Sense – Respond Emergent Practice COMPLICATED Sense, Analyze – Respond Good Practice CHAOS Act, Sense – Respond Novel Practice DISORDER SIMPLE Sense, Categorize – Respond Best Practice No Cause and effect relationships can be determined.

9. COMPLEX Probe, Sense – Respond Emergent Practice COMPLICATED Sense, Analyze – Respond Good Practice CHAOS Act, Sense – Respond Novel Practice DISORDER SIMPLE Sense, Categorize – Respond Best Practice

10. COMPLEX Probe, Sense – Respond Emergent Practice COMPLICATED Sense, Analyze – Respond Good Practice CHAOS Act, Sense – Respond Novel Practice DISORDER SIMPLE Sense, Categorize – Respond Best Practice

11. Management • SimpleBureaucratic environment tend all problem to be a failure of a process • ComplicatedExpert environment tend all problem to be a failure having enough time and resources to do analysis • ComplexTo resolve a problem we gather a lot of people with a lot of different knowledge to resolves the crisis • ChaosEveryone do what they have been told • NormalEveryone is in the disorder space and sense the situation

12. COMPLEX Probe, Sense – Respond Emergent Practice COMPLICATED Sense, Analyze – Respond Good Practice CHAOS Act, Sense – Respond Novel Practice DISORDER SIMPLE Sense, Categorize – Respond Best Practice

13. Simple – Complicated – Complex – Chaos GAME

16. Alexandre Cuva • CIO for Smartlink a Swiss Financial Company • Experience with distributed Scrum teams in Vietnam & India • Agile Transition Coach, Scrum Master, Product Owner • Management 3.0 & Certified Scrum Developer Trainer • Event speaker • ITIL V3 • “I coach teams and organization to become highly productive.” • E-mail : alexandre.cuva@gmail.com • http://www.slideshare.net/GToronto Speaker